NY Bagel Factory

205 Turnpike Rd, Southborough
(508) 481-9556

Recent Reviews

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Wendy Keymont

I googled boiled bagels because I can’t stand them hard. I like them airy. So I drove from Sudbury to Southborough. The scallion cream cheese was the best! The bagels were pretty good on the inside, but I almost broke my teeth trying to tear a bite, I think it was overcooked on the outside. It was brown. I think they need to not cook them so long!

Service: 4

William Heffner

The service and employees are very good. Cream cheese is also very good. I got a half dozen bagels, 3 sesame, and 3 everything. The reason I give 4 instead of 5 stars is that, while the bagels were well made and proper, they were not to my particular personal preference. They seem to be made with a bit darker, or whole wheat flour, or something like that. If you like that kind of a bread product, you might find these bagels to be excellent. For me, though, while I ate all but one of them over the course of a few days, they just were not for me, overall. Sorry to say that I'll just have to look elsewhere.

Atmosphere: 4

Food: 3

Service: 5

Barbara Clive

Really good bagels. Give a good amount of cream cheese which is nice. Service friendly and polite

Atmosphere: 4

Food: 5

Service: 4

dennis twomey

The bagels are generally good and have been worth a 20 minute drive vs settling for supermarket or dunkin. But I picked up a bag today and when I got home was surprised to find some were over cooked especially the cinnamon crunch which was burnt.. I will go back there but will look at my bagels before driving home.

Atmosphere: 3

Food: 3

Service: 4

Eric Flack

Great bagels and coffee!

Denise Montoya

You have no idea how good bagels can be until you have theirs. Forget Dunkin or wherever you go, you Must get bagels from here. SO delicious. Perfect flavor, perfect texture, just perfect. They have awesome flavors as well as usuals.

Atmosphere: 5

Food: 5

Service: 5

Fernando Lord

If you think Starbucks pumpkin latte is good, wait until you try this.
I live in PA and my wife makes us come here just for the bagels and coffee.
It’s definitely the best, hard to find somewhere like this

Atmosphere: 5

Food: 5

Service: 5

George

Great bagels great people. Really reasonable prices.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bacon Egg & Cheese Bagel

Ben I

Very good bagels. Some days a bit better than others but always good. Staff is always pleasant.

Atmosphere: 4

Food: 4

Service: 5

Jackson Rose

Best bagels in all of New England can’t find anything better amazing location amazing staff always great me with a smile fast service I get a custom bagel with cream cheese there cream is the best I have ever had they don’t play when it say ny bagel they taste exactly like the bagels you paid I get in any bagel shop in New York woundnt even be surprised if they get the water from New York to make them that good all and all highly suggest this place for breakfast

Parking: Very good lot in good location

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel with Spread

mark colegrove

Ordered a pork roll (Taylor) breakfast sandwich with extra meat and egg whites and received neither. Very disappointing if you want a great breakfast sandwich on a real NY bagel go the The New York Deli in Westborough M-

Food: 1

Adnan Saeed

We had the jalapeño cheddar bagel with jalapeño cream cheese and the sesame bagel with honey walnut cream cheese. Everything was delicious and the portions were large. A nice little place to sit outside and eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel with Spread

Zack H

I ordered my bagel slightly well done here and it came out charred and black. It amazes me that an employee picked up that burnt bagel and thought, “yes this is okay to serve to a customer.” Sad when a bagel place can’t even toast a bagel correctly

Atmosphere: 4

Food: 5

Service: 2

Sam Louback

Great bagels and sandwiches and coffees and cream cheese
Good service, you can order ahead online or over the phone.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg & Cheese Bagel

Alvaro Correa

Great find for lunch.
Driving on I90 looking for lunch, got to this place.
Small menu, which I really like, with different options for breakfast and lunch.
Had a pastrami sandwich and got a few bagels home. Family enjoyed all the bagels, they do feel with the proper NYC texture.
Excellent casual service. The place might need a bit of tuning up.
Will Be Back.

Atmosphere: 3

Food: 4

Service: 4

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