Dunkin'
397 College Hwy, Southwick
(413) 569-9144
Recent Reviews
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This location specifically has been making great coffee lately! I'm all about it. Food great too!
Its dunkin no more needs to be said.
Dunks is Dunks. What lacks in location is made up by an awesome staff.
Please let you workers drink coffee they are half asleep.
Atmosphere: 3
Food: 2
Service: 1
The girl that took our order couldn't answer my question and she looked at me like I had 10 heads. Terrible service
Atmosphere: 4
Service: 2
Always a great place to pick up a quick coffee
Atmosphere: 5
Food: 3
Service: 5
This place is the real Holey Moley Donut Shop. Google it
Atmosphere: 1
Food: 1
Service: 1
Version 1: Yesterday, I went to the store and they didn't have much for sale. They were joking about being too poor to afford truck deliveries. Today, I went back and ordered two bagel twists and a coffee, even though I don't usually drink coffee. When I asked if they had any sandwiches, they said no, so I stuck with my original order. I noticed on the screen that I was charged for three coffees. When I pointed it out, the employee got angry and gave me only one bagel twist instead of two saying I ordered one . She started yelling at me and arguing, even throwing money at me. When I asked to speak to the manager, she claimed she was the manager and told me to leave. It was a shocking and abusive experience. I mentioned calling headquarters, but she just laughed. It's no surprise they have no money with such behavior. We don't go to places like this to be mistreated while ordering food. She even gave me the wrong coffee and the bagels were old. If you have a job, appreciate it. Manger with behavior like this ?
Atmosphere: 1
Food: 1
Service: 1
First order of hashbrowns I got were rock hard asked for a remake and a bunch of black stuff was all over it and one of the hashbrowns was
Food: 1
Service: 1
The employees working here need a big lesson in customer service, namely not cutting off their customers when asking a question. Possibly consider updating your menu to a board that's actually visible from inside the vehicle, instead of the dusty, scratched, and completely illegible menu thats currently in your drivethrough. Im very glad I left without spending any money at this absolute joke of a location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I forgot my breakfast so I had to stop. My bacon egg cheese on a croissant was disgusting. Something was genuinely wrong with the croissant it seems like it was old and toasted like 3 or 4 times. Completely hard and crunchy like a cracker and brown...Waste of time money and now I'm hungry.
Atmosphere: 1
Food: 1
Service: 1
I’ve been going to Dunkin for years and it’s good. There’s certainly better food out there, but it’s pretty good for the cheap prices. The bagels are decent, but I’ve noticed Dunkin has been slowly limiting their menu as the years have gone on, which is disappointing. However, if you need a quick bite, I’d recommend Dunkin for an inexpensive option.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bagels
ADAM refused to sell anything other than hot coffee and donuts at 7:30pm and closing was 9pm. He aslo refused to give me the managers contact information. The 2 cars ahead of me were also turned down orders and angrily pulled out. I wonder how much $ this location lost bc its employees are too lazy to work...? Dont bother going here after dark unless you ONLY want hot coffee and donuts. What a joke...
Atmosphere: 1
Food: 1
Service: 1
Never order munchkins here! They will never give you the correct amount! You order 10 and get 7. You order 25 and get 20. You order 50 and get 30. Its highway robbery!
Food: 4
Service: 1
Dunkin is to die for!!❤️❤️
Atmosphere: 5
Food: 5
Service: 5
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