I normally never write a bad review because I know how hard it is to own a business..However… There are some businesses whereas the owners appreciate their customers because the customers are the ones keeping the business alive… When you buy a pastry here or any cake Please be aware that your money is not appreciated..The only priority from my experience is the owners ego not the service to their customers.. I do not purchase cannolis from here because I don’t like the taste however I do buy the cookies but that’s really about it.. Now.. this was my experience today.. I purchased a cupcake , upon taking it home- It tasted horrible not only was it stale it just tasted Bad! Now I only tasted maybe less than a teaspoon, I didn’t eat half nor more- I took it back to the store and I told the owner it basically was stale - She got so insulted and said the cupcake was fresh- she was just so rude, She said I can get something else but I had to pay the 50 cents difference because a pastry cost more than the cupcake 😳… Now think about it- it was simply a vanilla cupcake- 🧁- it had to of been stale for me to return it.. It was a terrible taste.. In any food business- the owner would apologize for the stale food and do anything to accommodate the customer… I of course didn’t care about paying the 50 cents, I just couldn’t get over the arrogance.. No apology, just a dirty look and bad words in reference to me to the young additional worker there.. You see , this is what happens when there is no competition…I’m from Brooklyn, NY.. there are bakery pastry shops everywhere Unfortunately there are hardly any out here, I’ll have to continue my search cause I will never return here.. I’m not sure if that older lady was the owner but if she is..just know…. THE CUSTOMER IS NOT THE PRIORITY- THEIR EGO IS….
Atmosphere: 1
Food: 1
Service: 1
Ed Cyran
Excellent Cannoli & Danish they were delicious
Food: 5
Service: 5
Giorgio
An Italian gem in Sprinfiled (MA)
Atmosphere: 5
Food: 5
Service: 5
Len L.
Just purchased 9 cannabis here for Mothers Day. As we were eating them the entire middle third of them had no filling. It appears they are only putting filling in each end to make it look like they are entirely filled with cream. If this is a cost cutting measure it is shameless and deceitful. I hope this is not the case but we be shopping elsewhere.
Gayle Taylor
Excellent pasticceria! They were so kind and friendly. All the best Italian desserts you could want. Would definitely go back 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Chocolate Cannoli, Cookies
Bee
I got my wedding cake here and cookies for my wedding! Everything was so beautiful and the service was fabulous! So yummy too!!
Atmosphere: 5
Food: 5
Service: 5
Sue Barnett
The baked goods are delicious, and there is a large variety of cakes, cookies, brownies, and more. It is a good place to support a local business.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cannoli
Kerry Thurlow
Oh my! The sights and the smells of childhood. Cakes beautifully decorated. Pastry amazingly presented. Cookies that make one's mouth water. Handwritten signs, and two ladies my age keeping the customers (maybe it's just me) from leaping over the counter and eating themselves into a coma.
Wheelchair accessibility: Curb cuts, adapted sidewalks, well marked and signed parking options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Cookies
Andrew Dalessio
Bought 2 loafs of Italian bread and a Stromboli. Everything was great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Cannoli
Bonnie Montemerlo
I bought 4 cupcakes and asked for one to be packaged separately. They put it in a paper bag!! Customer service was not good and no greeting when I entered the store. Besides all that the cupcakes were stale!!
These are carefully made beautiful baked creations. Traditional Italian offerings as well as interesting modern ones. Chocolate Heaven in so many ways. The oreo cake is wonderful. I love the ricotta cake...so light and delicious ?. The cookies come pre packaged and al a carte. So much to choose from. They change it up to keep good variety too. I have shopped here for 20 years at least. Awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cannoli
Ron Eddy
If you want authentic take the ride to Springfield for LA
Atmosphere: 2
Food: 2
Service: 4
art_101
The owner who works in the kitchen/baking area looks out at the customers. When I come she glares at like I am interfering with her day even though we never have spoken or had contact. Her front clerk is very nice and helpful.I have hit the point I don't like going there because she makes feel like I am an intruder. If I want there goods I will go to their place in Bloomfield.My thoughts are based on the times I have said hello to her angry stare and never have had a response back. I won't go there where she.
Atmosphere: 3
Food: 4
Service: 4
Sabine Dizdarevic
We did a 3-tier wedding cake with them. The best tasting cake I have tried from an Italian bakery! They do the authentic old school Italian pipping by hand. The cake was super moist and not dry at all!!! Very hard to find wedding cakes or cakes in general that are very fluffy and moist and just has a lot of flavor! Their white chocolate raspberry filling is the best and their chocolate cake with almond filling is amazing as well!!! Highly recommend them for wedding cakes and sweets in general. They are super honest and straightforward and will work with you to make what you really want and even more! They were even able to put any flowers on the cake that we wanted and our topper! Thank you to Jessica & Emiddio's family for making my dream wedding cake, come to life!
I normally never write a bad review because I know how hard it is to own a business..However…
There are some businesses whereas the owners appreciate their customers because the customers are the ones keeping the business alive… When you buy a pastry here or any cake Please be aware that your money is not appreciated..The only priority from my experience is the owners ego not the service to their customers..
I do not purchase cannolis from here because I don’t like the taste however I do buy the cookies but that’s really about it..
Now.. this was my experience today.. I purchased a cupcake , upon taking it home- It tasted horrible not only was it stale it just tasted Bad! Now I only tasted maybe less than a teaspoon, I didn’t eat half nor more- I took it back to the store and I told the owner it basically was stale - She got so insulted and said the cupcake was fresh- she was just so rude, She said I can get something else but I had to pay the 50 cents difference because a pastry cost more than the cupcake 😳…
Now think about it- it was simply a vanilla cupcake- 🧁- it had to of been stale for me to return it.. It was a terrible taste..
In any food business- the owner would apologize for the stale food and do anything to accommodate the customer…
I of course didn’t care about paying the 50 cents, I just couldn’t get over the arrogance..
No apology, just a dirty look and bad words in reference to me to the young additional worker there..
You see , this is what happens when there is no competition…I’m from Brooklyn, NY.. there are bakery pastry shops everywhere Unfortunately there are hardly any out here, I’ll have to continue my search cause I will never return here.. I’m not sure if that older lady was the owner but if she is..just know….
THE CUSTOMER IS NOT THE PRIORITY- THEIR EGO IS….
Atmosphere: 1
Food: 1
Service: 1
Excellent Cannoli & Danish they were delicious
Food: 5
Service: 5
An Italian gem in Sprinfiled (MA)
Atmosphere: 5
Food: 5
Service: 5
Just purchased 9 cannabis here for Mothers Day. As we were eating them the entire middle third of them had no filling. It appears they are only putting filling in each end to make it look like they are entirely filled with cream. If this is a cost cutting measure it is shameless and deceitful. I hope this is not the case but we be shopping elsewhere.
Excellent pasticceria! They were so kind and friendly. All the best Italian desserts you could want. Would definitely go back 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Chocolate Cannoli, Cookies
I got my wedding cake here and cookies for my wedding! Everything was so beautiful and the service was fabulous! So yummy too!!
Atmosphere: 5
Food: 5
Service: 5
The baked goods are delicious, and there is a large variety of cakes, cookies, brownies, and more. It is a good place to support a local business.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cannoli
Oh my! The sights and the smells of childhood. Cakes beautifully decorated. Pastry amazingly presented. Cookies that make one's mouth water. Handwritten signs, and two ladies my age keeping the customers (maybe it's just me) from leaping over the counter and eating themselves into a coma.
Wheelchair accessibility: Curb cuts, adapted sidewalks, well marked and signed parking options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Cookies
Bought 2 loafs of Italian bread and a Stromboli. Everything was great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Cannoli
I bought 4 cupcakes and asked for one to be packaged separately. They put it in a paper bag!! Customer service was not good and no greeting when I entered the store. Besides all that the cupcakes were stale!!
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
These are carefully made beautiful baked creations. Traditional Italian offerings as well as interesting modern ones. Chocolate Heaven in so many ways. The oreo cake is wonderful. I love the ricotta cake...so light and delicious ?. The cookies come pre packaged and al a carte. So much to choose from. They change it up to keep good variety too. I have shopped here for 20 years at least. Awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cannoli
If you want authentic take the ride to Springfield for LA
Atmosphere: 2
Food: 2
Service: 4
The owner who works in the kitchen/baking area looks out at the customers. When I come she glares at like I am interfering with her day even though we never have spoken or had contact. Her front clerk is very nice and helpful.I have hit the point I don't like going there because she makes feel like I am an intruder. If I want there goods I will go to their place in Bloomfield.My thoughts are based on the times I have said hello to her angry stare and never have had a response back. I won't go there where she.
Atmosphere: 3
Food: 4
Service: 4
We did a 3-tier wedding cake with them. The best tasting cake I have tried from an Italian bakery! They do the authentic old school Italian pipping by hand. The cake was super moist and not dry at all!!! Very hard to find wedding cakes or cakes in general that are very fluffy and moist and just has a lot of flavor! Their white chocolate raspberry filling is the best and their chocolate cake with almond filling is amazing as well!!! Highly recommend them for wedding cakes and sweets in general. They are super honest and straightforward and will work with you to make what you really want and even more! They were even able to put any flowers on the cake that we wanted and our topper! Thank you to Jessica & Emiddio's family for making my dream wedding cake, come to life!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedding Cake
Awesome pastry !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cannoli
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