I would say 90% of the time we have good service and good food ever really dine in however I did take my son and his girlfriend out to eat last week and we enjoyed having a Pepsi dirty soda and I had the oriental salad which is always good and the kids seem to enjoy their food as well
Stephen Yannacopoulos
Took my grandson to a restaurant for lunch this was first time to a restaurant to eat out why not apple b.To see his first time coloring crayons and his first restaurant coloring book. Thank you apple b for sharing my moment with my family and I and for being great in front of my grandson and making him enjoying his first experience than Burger King or McDonald’s first time in a restaurant and keeps only talking about the onion rings. Thank you Stephen y.
Atmosphere: 4
Food: 4
Service: 5
ToSquareBob1
I was in town for business, and while picking up a few things at Walmart, I saw this Applebee's and came here for dinner. Service was friendly although a little slow. Burger was good but fries weren't quite hot enough for my liking. This seems to be a "typical" Applebee's where you get what you expect: decent food and service in a clean restaurant with reasonable prices. Many cheers .............
Verdoza Zewls
Kaylie was great customer service , love her vibe and welcomed me with open arms, great personality. Was thete grom top to bottom refills And recomendación
Dietary restrictions: She was great
Parking: 1
Kid-friendliness: Amazing customer service
Wheelchair accessibility: Very much space
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Yami S
It's a kid friendly environment we always go around lunch time and take advantage of the deals. I had the chicken bourbon shrimp and the chicken was a bit rubbery. Everything else was good, the waiter was great.
Atmosphere: 5
Food: 3
Service: 5
Richard Palmer
We were seated and 15 minutes later finally we see the waitress. My fiancé ordered a margarita. And I a michelob ultra. Five minutes later sorry we are out of ultra. Okay then give me a bud light. Five minutes later do you want a tall one or regular. Got the bud light tastes like vinegar absolutely disgusting. Got our food. Greasy disgusting burger. Absolutely terrible. Never coming back
Atmosphere: 1
Food: 1
Service: 1
Lexii Lexx
Everything was great with our visit but one thing I suggest is don't put a higher price drink next to a $6 drink for Valentine's Day. My friend and I thought both drinks were $6. My friend's drink was called the Perfect Patron Passion Margarita. When we paid only my drink said $6 but his said $13.75. I wish the waitress had let us know that it wasn't $6.
I had an amazing experience at Applebee's in Springfield, Massachusetts, all thanks to Sammy! From the moment I walked in, Sammy greeted me with a warm and friendly smile. Her knowledge of the menu and recommendations was spot on, and the service was quick and efficient. Sammy made sure I had everything I needed throughout the meal, checking in at just the right times and ensuring I was satisfied. It's rare to experience such attentive and personalized service, and Sammy truly went above and beyond to make my visit special. I’ll definitely be back! Highly recommend requesting Sammy for an outstanding dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu, Cheeseburger
Iris Melendez
Really nice options and prices
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baby Ribs, Bourbon Steak w Shrimp Mash Potatoes in Garlic Butter w Mushrooms & Onions on a Hot Sizzling Skillet
My favorite restaurant and I almost always go to Boston Rd! Drinks and food reasonably priced. All staff is super friendly. Always hoping for Caitlin when I go tho, she's the best
They have the worst customer service. You can't possibly have to wait up to 10 minutes for a waiter to serve you when the restaurant is empty. All they do is stare at each other in the cash register.
Rachel's Cavies
Absolutely terrible. Found a roach in my food and everything. Service is terrible, manager terrible. Can I leave no stars.
Richard Parenteau
My wife and a friend went, don't know why it ask me. Does it track the vehicle?
I would say 90% of the time we have good service and good food ever really dine in however I did take my son and his girlfriend out to eat last week and we enjoyed having a Pepsi dirty soda and I had the oriental salad which is always good and the kids seem to enjoy their food as well
Took my grandson to a restaurant for lunch this was first time to a restaurant to eat out why not apple b.To see his first time coloring crayons and his first restaurant coloring book. Thank you apple b for sharing my moment with my family and I and for being great in front of my grandson and making him enjoying his first experience than Burger King or McDonald’s first time in a restaurant and keeps only talking about the onion rings. Thank you Stephen y.
Atmosphere: 4
Food: 4
Service: 5
I was in town for business, and while picking up a few things at Walmart, I saw this Applebee's and came here for dinner. Service was friendly although a little slow. Burger was good but fries weren't quite hot enough for my liking. This seems to be a "typical" Applebee's where you get what you expect: decent food and service in a clean restaurant with reasonable prices. Many cheers .............
Kaylie was great customer service , love her vibe and welcomed me with open arms, great personality. Was thete grom top to bottom refills And recomendación
Dietary restrictions: She was great
Parking: 1
Kid-friendliness: Amazing customer service
Wheelchair accessibility: Very much space
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
It's a kid friendly environment we always go around lunch time and take advantage of the deals. I had the chicken bourbon shrimp and the chicken was a bit rubbery. Everything else was good, the waiter was great.
Atmosphere: 5
Food: 3
Service: 5
We were seated and 15 minutes later finally we see the waitress. My fiancé ordered a margarita. And I a michelob ultra. Five minutes later sorry we are out of ultra. Okay then give me a bud light. Five minutes later do you want a tall one or regular. Got the bud light tastes like vinegar absolutely disgusting. Got our food. Greasy disgusting burger. Absolutely terrible. Never coming back
Atmosphere: 1
Food: 1
Service: 1
Everything was great with our visit but one thing I suggest is don't put a higher price drink next to a $6 drink for Valentine's Day. My friend and I thought both drinks were $6. My friend's drink was called the Perfect Patron Passion Margarita. When we paid only my drink said $6 but his said $13.75. I wish the waitress had let us know that it wasn't $6.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Spinach & Artichoke Dip, Whole Lotta Bacon Burger
I had an amazing experience at Applebee's in Springfield, Massachusetts, all thanks to Sammy! From the moment I walked in, Sammy greeted me with a warm and friendly smile. Her knowledge of the menu and recommendations was spot on, and the service was quick and efficient. Sammy made sure I had everything I needed throughout the meal, checking in at just the right times and ensuring I was satisfied. It's rare to experience such attentive and personalized service, and Sammy truly went above and beyond to make my visit special. I’ll definitely be back! Highly recommend requesting Sammy for an outstanding dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu, Cheeseburger
Really nice options and prices
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baby Ribs, Bourbon Steak w Shrimp Mash Potatoes in Garlic Butter w Mushrooms & Onions on a Hot Sizzling Skillet
Server was super nice and the food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla Burger
Restaurantji Recommends
My favorite restaurant and I almost always go to Boston Rd! Drinks and food reasonably priced. All staff is super friendly. Always hoping for Caitlin when I go tho, she's the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu, Baby Ribs, Mashed Potatoes, Boneless Wings
Est place to stop in for lunch
Atmosphere: 5
Food: 5
Service: 5
They have the worst customer service. You can't possibly have to wait up to 10 minutes for a waiter to serve you when the restaurant is empty. All they do is stare at each other in the cash register.
Absolutely terrible. Found a roach in my food and everything. Service is terrible, manager terrible. Can I leave no stars.
My wife and a friend went, don't know why it ask me. Does it track the vehicle?
Atmosphere: 1
Food: 1
Service: 1
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