Benson's Bagels
598-600 Sumner Ave, Springfield
(413) 732-2435
Recent Reviews
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Had my first experience with benson’s bagels and I have to say they are absolutely delicious!! Highly recommend.
Their bagels are absolutely delicious. I wish the cinnamon raisin bagels, had more cinnamon flavor though. their cream cheeses are delicious. I've tried their filled coffee cake, absolutely delicious! The staff are wonderful nice people. Very clean and nice inside. I can't say enough good things about this place.. Definitely one of our favorites.♥️😊
Toasting the bagels too long burnt
Atmosphere: 2
Food: 2
Service: 2
Please do not order a Philly wrap because it’s really an egg wrap when I tell you there’s hardly no steak in this wrap you can drop the Philly. I hate it when I love a place and they do you dirty.
Atmosphere: 3
Food: 1
Service: 3
Great bagels for western massachusetts. Jalapeño creamcheese was spicy the way I like it. Skip the donuts.
Atmosphere: 3
Food: 4
Service: 5
You older with no cheese and they well charged you for it .. sad ..
Waiting 1 hour for a couple bagels is insane. Last time going here. No point in even ordering ahead because you wait the estimated time to pick up and then go stand in line and wait longer. Who has time for that? To add to that - the food is freaking cold? Shouldnt a wait like this indicate that the food is being made to order? Rock hard, cold bagels. Insane.
Atmosphere: 1
Food: 3
Service: 3
I placed an order online for ONE bagel with a side of cream cheese. It took over an hour for them to finally have it ready. As all the employees were chatting and all on their cell phones behind the counter. I asked twice about my order and kept being told “we’re working on it”. Then after an hour I was told “they misplaced it”. The sad thing is I wasn’t the only one waiting for this long. Someone next to me waited an hour and a half. When I finally got my order the bagel wasn’t even toasted. Absolute awful service
Atmosphere: 1
Food: 3
Service: 1
Bad service and the egg we left and without flavor. I think it’s just buying bagel
bagels are very good. but today was my first time getting food there… i ordered a buffalo chicken sandwich. they forgot the tomato and the cheese, and charged me $9 even though the board says $8. when i asked the girl about it she said they just hadn’t updated the board— when they should have honored their advertised price. it was a small sandwich and there was a large piece of cartilage in the chicken which tells me it’s low quality. will stick to just the bagels from now on.
Recommended dishes: Beagle
Restaurantji Recommends
Roaches in the muffins
Atmosphere: 1
Food: 1
Service: 1
We waited over an hour for two bagels. They forgot my hash brown, and when I brought it up they said it was never in when I payed for it. Then I never got my hash brown after waiting another 15 minutes.
Atmosphere: 3
Food: 3
Service: 1
Not bad but a lille pricey
Atmosphere: 3
Food: 3
Service: 3
Decent food but the wait times are insane and the place is dirty.
Atmosphere: 1
Food: 4
Service: 2
Just went here for the first time this morning and the bagel I had was perfect. The bagel, eggs, and bacon were all fresh. Very delicious, I’ll definitely will come back.
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