Bueno Y Sano
415 Cooley St, Springfield
(413) 301-0976
Recent Reviews
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Good food, but for the love of God, get the online orders right. I've asked for 2 sides of sour cream with my burrito, and only get 1 the past three times I've ordered. Cut the crap and get it right!
Atmosphere: 3
Food: 4
Service: 1
Not sure what you did to your tortilla recipe or supplier but the new ones are terrible. Could barely get through half the meal
Atmosphere: 4
Food: 2
Service: 5
Everything is great!
Atmosphere: 5
Food: 5
Service: 5
If you know about this place, you know, It's the Best Around!!! Best Burritos in WMass💯
Atmosphere: 5
Food: 5
Service: 5
Food wasn’t good. Wouldn’t recommend but that’s just me.
I had a really disappointing experience at Bueno y Sano on Cooley Street. When I came in, no one greeted me or asked what I wanted to order. I was barely acknowledged at all. Then, when a white man walked in right after me, the staff immediately greeted him with kindness and attentiveness. As a Black woman, it was disheartening to be treated as if I didn’t belong, especially by other people of color. Everyone deserves to be treated with the same respect and attention, and I truly hope this location takes this feedback seriously and reflects on how they treat their customers.
Nice quiet great atmosphere the staff is amazing make you feel at home great place great food thank you for your wonderful service thank you 🙏
Atmosphere: 5
Food: 5
Service: 5
Food was okay, but because of how I look they assumed I couldn’t understand their insults.
Atmosphere: 1
Food: 5
Service: 1
Yo me is the best burrito taco and quesadilla place.
Atmosphere: 3
Food: 5
Service: 4
This morning, as I walked in into order a breakfast burrito, which I enjoy very much from this establishment I was greeted by a lady with glasses who was very polite and took my order as I awaited for my food to be done. I noticed that an odor woman was speaking in Spanish and giving me glaring looks. I can feel detention in between the restaurant like she had some animosity towards me I am a black male as I waited for my food to be done. She prepared my food, and as I went up to grab my food as she called it, she Said breakfast burrito, looked me up and down, roll her eyes and slapped The counter Instead of handing it to me with my hand out, I have encountered this type of behavior multiple times .this older lady is extremely racist, if she has a problem with serving people of color outside of her ethnicity, it would be ideal to move their business back to place that serves the type of people they want to serve race wise. This is really sad and pathetic and has no place in our world today..
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The young lady in the front very nice and respectful. We ordered our food and as we were waiting the older lady in the back kept giving up dirty looks. And when it was time for us to get our order she didn’t give us eye contact, threw our food on the counter and was very rude and dismissive. She has done this multiple times. It’s giving racist and rude. This establishment is going to lose customers because she wasn’t to be openly racist and rude. Bring your money somewhere else where you’ll be respected.
Atmosphere: 2
Food: 2
Service: 1
First time ordering from here I’d say the food is decent we had quesoadillas we rate them a 7/10 the rice that came with it 0/10 extremely bland and dry
Atmosphere: 3
Food: 3
Service: 4
The food and service here is always great!
Atmosphere: 5
Food: 5
Service: 5
Always receive great service and great food!
Atmosphere: 5
Food: 5
Service: 5
This is my favorite Mexican burrito place. Everything has been prepared amazingly and consistently since I started eating here 15 years ago. Happy Bueno exists ?✨
Vegetarian options: Everything could be customized to be vegetarian, but my favorite is the Thai Burrito
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Burrito, Shrimp, Breakfast Burrito, Side of Chipotle Sour Cream, Mixed Grill Veggie Burrito
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