Cold Stone Creamery
1000 W Columbus Ave, Springfield
(413) 736-6060
Recent Reviews
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Consistent, decent ice cream.
Fun flavors and combos.
Extremely expensive. I feel better going the mom and pop owned place close to my house, and getting the same if not higher quality ice cream for nearly half the price
Loved the Cheesecake fantasy. So delicious!!!
Ice cream was good. Service was horrible. The person taking me and my friend’s order couldn’t manage to get either of them right. 😞
This Coldstone store is located next to the Basketball hall of fame. Bug place, lots of tables to sit. They had over 20 flavors of ice cream available. There were also shakes and smoothies. They had ice cream cakes in the fridge and bunch of sodas as well. They had birthday candles as well.
There was no line in front of us. An associate helped us right away. We got the kid’s cup of vanilla ice cream with sprinkles. The price was decent. The ice cream had wonderful taste, no icy parts in the middle.
I wish the store was little bit brighter and vibrant. The floor looked so outdated. They were also cleaning the ceiling fan, as we were eating our ice cream nearby.
Shout out to Dimitri at store #1172! We called with an issue with our DoorDash order (they stole it, and we never received it.) although He had nothing to do with the delivery service he took it upon himself to make things right, and for that, as a restaurant store manager myself, MUCH RESPECT. 💜 Dimitri wonderful staff who made our experience an amazing one when we went in person. We can’t thank you enough, our ice creams were so delicious!
We will be back to visit!!
This Cold Stone is located inside the same building as Basketball Hall of Fame. Easy access to the store after a tour.
The staff were friendly and nice. The ice cream flavors were standard like all other locations. I saw lots ice cream cakes ready to be picked up. It’s probably a popular spot for the locals.
Not many tables inside. It’s good for a good afternoon pickle up and short rest.
Great service, excellent ice cream and discounts for medical/rescue personnel!
It was fast even though it was very busy. And of course the ice cream was great!
Good ice cream, don't bother trying to call them, if you need to change your order. They have their phone off.
I would like to recognize Dimitri , David and ?Chichi for their amazing service. Dimitri and David took my last min cake order yday when I was in a pinch and no other shop would help me for my kids birthday, they came as an angel and with smiles they took my order and made it happen ! That’s the caliber of service they provide. THANK YOU ! This gesture meant a lot for me and my boys today, you made their day by helping me last night. Way to go team ! Your management is lucky to have you guys !
Restaurantji Recommends
Incorrect hours of operation, was closed at 9:30pm 4/22/25 despite being advertised as open until 10:30pm
Waste of time. FOUR PEOPLE IN STORE NOT ONE WELCOME OR ACKNOWLEDGEMENT OF BEING IN THE STORE . GET BETTER STAFF AND A MANAGER THAT CAN HANDLE ONLY ONE CUSTOMER IN THE WHOLE STORE .2/ 09 / 25 .
There always following the special instructions from customers on the app ice cream is great
Atmosphere: 5
Food: 5
Service: 5
Ice cream and size of the scoops you get here is worth the price you pay for. Workers here know how to treat the customers well. Will come here next time and never visit the cold stone in meridian,CT.
Atmosphere: 5
Food: 5
Service: 5
Ice cream was amazing highly recommend
Atmosphere: 5
Food: 5
Service: 5
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