Domino's Pizza

136 Walnut St, Springfield
(413) 827-0075

Recent Reviews

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Carmen Ortiz

Wont buy from here burn pizza like šŸ™„ im just better of not buying food outside

Atmosphere: 1

Food: 1

Service: 1

Marcella Mitchell

Bryson over on walnut Street in spfld was excellent , he provided me with exceptional service to a online order I botched . Thank you so much ā¤ļø

Atmosphere: 5

Food: 5

Service: 5

Carter Kleshinski

honestly not a great place. the food is typical of a dominos and pretty alright for a pizza chain. my issues were with the disorganized staff, long wait time (an hour), lack of customer service, and the fact that there was a baby in the kitchen. yes, a baby. i could see the stroller and it was crying- definitely breaking health codes if not laws. wouldnt go back just bc of the wait time tbh, but definitely never coming back after the kitchen baby

Atmosphere: 1

Food: 3

Service: 1

Gregory Ashley

Avoid ordering from this location at all costs.
A couple of weeks back I ordered a pizza and received the wrong pizza. So then they send out a replacement. So I go to take a bite of the replacement and there is NO SAUCE ON THE PIZZA. How do you make a pizza with no sauce? How? So I call and they give me a credit for a new pizza. Okay great. I order it and it was fine. So I order one more time a couple of weeks later and I receive the order without the extra honey bbq sauce I asked for. So I have to call again and they said I would get a credit on my next order. I call a week later and what do you know? They have no record of that call or any notes under my account for a replacement. Convenient.
This location represents the highest level of incompetence you could possibly ask for. Just look at the boatload of 1 star reviews this location has for the same reasons I just stated. I will NEVER order from this location again.

Atmosphere: 1

Food: 1

Service: 1

Aaron Artille

Like 75% of my orders sit in prep stage for about an hour before going in the oven. If I order food then I’m hungry. Never once had a driver even attempt delivery to my door.

Food: 3

Service: 1

Elty Jade

the service and the food was as good as you can expect from a dominos the location itself is a bit barebones but definately worth ordering from. *this location is not dine in*

Atmosphere: 5

Food: 5

Service: 5

Adia Duke

Good OSS always burnt… over and under cooked… staff is rude and ignorant… place needs to be closed down

Atmosphere: 1

Food: 1

Service: 1

Ron King

I don't go for the pizza but for those surprisingly good wings. They stay moist even after being dropped in my fryer, I can tell that these things have been in a good marinade .

Darrell Coppedge

Good food at a great price

Atmosphere: 5

Food: 5

Service: 5

Jennifer Vazquez

Pizza was made incorrectly there was no sauce on pizza very dry and poorly made and then when I called the girl who answered hung up in my face I called back and the manager Bryson could not come to the phone very unprofessional and I will be calling the main number to file a complaint.. terrible customer service

Atmosphere: 1

Food: 1

Service: 1

Luis Resto

Im not used to the new order system that they have really hard to understand

Atmosphere: 3

Food: 5

Service: 3

johnny blaze563

I odered a parm stuffed crust with pepperoni and this what i got šŸ¤¦šŸ½ā€ā™€ļø the dough was raw i dont even know why they dumped so much sauce. The order was completely wrong and the pizza wasnt even good atleast . This is not the first time they mess up my order ive had to wait over an hour to get burnt cinamon twists i will no longer order from them wich is unfortunate because other places have been Great. The manager at this store need to step up cause they completely suck.

Atmosphere: 1

Service: 1

Mrs Alejandro

I try ordering some dominos garlic cheese sticks with no corn starch because my son is allergic to them and they told me they don’t that ..is crazy I can’t believe that I’m really upset….

Kyla Lamothe

Waited 2 hours for my food that was supposed to be delivered and had to come pick it up instead.

Nersa Meran

If I could give 0 stars I would but i Cant so Ill give it a 1. This is the 3rd time I have ordered from here and the wait time was 35 mins I waited 30 mins just for my pizza to not even be preped and having to wait 35 more minutes and the last 2 times it was an hour. this isnt aceptable. This is the WORST PLACE to buy a pizza. Make sure to bring a blanket and pillow maybe even a matress BC by the time ur pizza done youll be helping them close the shop

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