Domino's Pizza

136 Walnut St, Springfield
(413) 827-0075

Recent Reviews

Sort by
Marilyn Cruz

Love the pizza and the customer service

Atmosphere: 5

Food: 5

Service: 5

Thomas Butler

Moldy food in the trash can has more appeal then what I've seen cooked here.

Atmosphere: 1

Food: 1

Service: 1

Nashaly Luna

They are rude , I ordered twice cause the first time they delivered to the wrong address and the second time they cancelled the order. One of the employees took my second order

Atmosphere: 1

Food: 1

Service: 1

Dorys Zelaya-Barnett

I had a bad experience with the other Dominos in Liberty Street. So they gave me a certificate to go back and I went somewhere else, and I chose here. So much nicer and they all greeted me and was friendly. Definitely always going to this one, take the trip down the roas for better customer service. The pizza is always good, so no complaints.

Atmosphere: 5

Food: 4

Service: 5

Richard Shone

Great food

Atmosphere: 5

Food: 5

Service: 5

Worldly Millennial

Ordered a pizza and it just was not good. The sauce tasted like what I would get store brand at the grocery store. I've had better pizza when I bought a premium frozen pizza at Big Y. The delivery took longer than expected too.

They reply to the reviews saying they are aiming for a five-star experience. How about you aim to be decent first, before you aim for a 5 star experience? This is the lowest rated Domino's in Springfield, by far, it's not close.

Food: 2

Thomas Bailey

Regularly late by upwards of an hour. Whoever is running this dominos needs to hire more people

Carmen Ortiz

Wont buy from here burn pizza like 🙄 im just better of not buying food outside

Atmosphere: 1

Food: 1

Service: 1

Marcella Mitchell

Bryson over on walnut Street in spfld was excellent , he provided me with exceptional service to a online order I botched . Thank you so much ❤️

Atmosphere: 5

Food: 5

Service: 5

Carter Kleshinski

honestly not a great place. the food is typical of a dominos and pretty alright for a pizza chain. my issues were with the disorganized staff, long wait time (an hour), lack of customer service, and the fact that there was a baby in the kitchen. yes, a baby. i could see the stroller and it was crying- definitely breaking health codes if not laws. wouldnt go back just bc of the wait time tbh, but definitely never coming back after the kitchen baby

Atmosphere: 1

Food: 3

Service: 1

Gregory Ashley

Avoid ordering from this location at all costs.
A couple of weeks back I ordered a pizza and received the wrong pizza. So then they send out a replacement. So I go to take a bite of the replacement and there is NO SAUCE ON THE PIZZA. How do you make a pizza with no sauce? How? So I call and they give me a credit for a new pizza. Okay great. I order it and it was fine. So I order one more time a couple of weeks later and I receive the order without the extra honey bbq sauce I asked for. So I have to call again and they said I would get a credit on my next order. I call a week later and what do you know? They have no record of that call or any notes under my account for a replacement. Convenient.
This location represents the highest level of incompetence you could possibly ask for. Just look at the boatload of 1 star reviews this location has for the same reasons I just stated. I will NEVER order from this location again.

Atmosphere: 1

Food: 1

Service: 1

Aaron Artille

Like 75% of my orders sit in prep stage for about an hour before going in the oven. If I order food then I’m hungry. Never once had a driver even attempt delivery to my door.

Food: 3

Service: 1

Elty Jade

the service and the food was as good as you can expect from a dominos the location itself is a bit barebones but definately worth ordering from. *this location is not dine in*

Atmosphere: 5

Food: 5

Service: 5

Adia Duke

Good OSS always burnt… over and under cooked… staff is rude and ignorant… place needs to be closed down

Atmosphere: 1

Food: 1

Service: 1

Ron King

I don't go for the pizza but for those surprisingly good wings. They stay moist even after being dropped in my fryer, I can tell that these things have been in a good marinade .

Loading...