Dunkin'
1252 St James Ave, Springfield
(413) 737-3026
Recent Reviews
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Jelly donuts have a sad amount of jelly filling
Food: 1
It's good Because Danny works there
I've waited at the drive thru kiosk for over 15 mins and waited about another 10 mins in the line.
What's crazy is that at the window I waited another 15 mins.
This is crazy
Service: 1
usually a great dunkin, just fire that blue haired girl!!! she's a jerk!
Incredibly slow. If you see more than two cars in line go elsewhere.
One of the worst and laziest Dunkin’ in USA the employees oh my god they are not try to working also I visited three to four times and I decided not to go there .
Orders made wrong after waiting 10minutes after repeatedly telling person that took order what was wanted. Order not complete when received and having to waste more time running back through drive thru to get it. Need to pay attention and do better. Probably won’t be back.
Great dunks!
Atmosphere: 5
Food: 5
Service: 5
I called this place a unorganized circus
Atmosphere: 1
Food: 1
Service: 1
great I was the only one sitting in the place nice and quiet clean brand new
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They need to fix the phone lines I tried calling because my order was wrong but the calls never go through ever.
Service: 1
I give Dunkin Donuts ffffff
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
ABSOLUTELY THE WORST CUSTOMER SERVICE !!!!! EMPLOYEES EATING AT THE SANDWICH STATION! CASHIER TALKING ON THE PHONE WHILE IM TRYING TO ORDER !!! SCREWING UP THE ORDER BECAUSE THEY ARE NOT PAYING ATTENTION!! THE MORNING CREW IS GREAT THE AFTERNOON/ EVENING CREW ARE DISGUSTING!! I AM CONTACTING CORPORATE IN CANTON! THIS PLACE SHOULD BE SHUT DOWN! IT’S FILTHY ! MUSIC BLARING!! THIS IS NOT THE FIRST TIME THE SCREWED UP! MY FAULT FOR GIVING THOSE PIGS THE BENEFIT OF THE DOUBT ZERO STARS!! IGNORANCE!!!!
I just got a order of bagel bites and they were hard as a rock which means they're old as dirt.. this place can only get one out of every 10 orders right!
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Bagels
Kid-friendliness: Terrible service not friendly or even talk no thank you
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Donuts
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