Dunkin'
1252 St James Ave, Springfield
(413) 737-3026
Recent Reviews
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Great dunks!
Atmosphere: 5
Food: 5
Service: 5
I called this place a unorganized circus
Atmosphere: 1
Food: 1
Service: 1
great I was the only one sitting in the place nice and quiet clean brand new
Atmosphere: 5
Food: 5
Service: 5
They need to fix the phone lines I tried calling because my order was wrong but the calls never go through ever.
Service: 1
I give Dunkin Donuts ffffff
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
ABSOLUTELY THE WORST CUSTOMER SERVICE !!!!! EMPLOYEES EATING AT THE SANDWICH STATION! CASHIER TALKING ON THE PHONE WHILE IM TRYING TO ORDER !!! SCREWING UP THE ORDER BECAUSE THEY ARE NOT PAYING ATTENTION!! THE MORNING CREW IS GREAT THE AFTERNOON/ EVENING CREW ARE DISGUSTING!! I AM CONTACTING CORPORATE IN CANTON! THIS PLACE SHOULD BE SHUT DOWN! IT’S FILTHY ! MUSIC BLARING!! THIS IS NOT THE FIRST TIME THE SCREWED UP! MY FAULT FOR GIVING THOSE PIGS THE BENEFIT OF THE DOUBT ZERO STARS!! IGNORANCE!!!!
I just got a order of bagel bites and they were hard as a rock which means they're old as dirt.. this place can only get one out of every 10 orders right!
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Bagels
Kid-friendliness: Terrible service not friendly or even talk no thank you
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Donuts
Got a couple of muffins and they must have been yesterday's goods because they were hard as rock. ??But the store is nice and very clean too.
Atmosphere: 5
Food: 3
Service: 4
I only use the drive up window. Always excellent staff interaction. %98 correct on orders. Line moves fast.
Food: 3
Service: 4
Recommended dishes: Breakfast Sandwich, Bagels, Donuts
Restaurantji Recommends
The people are great, thank you ? ?
Atmosphere: 5
Food: 5
Service: 5
Great drive thru service, food was delicious especially the new cookie ice coffee.
Atmosphere: 5
Food: 5
Service: 5
Made me wait 10min in line, I finally order 4 drinks and they made mine wrong instead of remaking they told me to take it cause I paid for it instead of remaking the drink I wanted never going back one of the worst Dunkin in area.
Atmosphere: 2
Service: 1
Horrible self service, had a lady in front of me waiting ovr 10 minutes in a drive thru ??? then she got yelled at for questioning the service, and when I got to the window all I heard was swearing and yelling inside that place unbelievable!!!!
Atmosphere: 1
Food: 1
Service: 1
I'm regular and go almost everyday to get an iced coffee most of the people that work there in the morning know me I know exactly what I want and make it for me
Parking: Never had any issues with parking
Wheelchair accessibility: It is wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
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