Dunkin'

1252 St James Ave, Springfield
(413) 737-3026

Recent Reviews

Sort by
Aaron Chick

Great dunks!

Atmosphere: 5

Food: 5

Service: 5

Julio Franco

I called this place a unorganized circus

Atmosphere: 1

Food: 1

Service: 1

Carlos Merle

great I was the only one sitting in the place nice and quiet clean brand new

Atmosphere: 5

Food: 5

Service: 5

Jadaline Martinez

They need to fix the phone lines I tried calling because my order was wrong but the calls never go through ever.

Service: 1

Luis Hernandez

I give Dunkin Donuts ffffff

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

W780 GAS

ABSOLUTELY THE WORST CUSTOMER SERVICE !!!!! EMPLOYEES EATING AT THE SANDWICH STATION! CASHIER TALKING ON THE PHONE WHILE IM TRYING TO ORDER !!! SCREWING UP THE ORDER BECAUSE THEY ARE NOT PAYING ATTENTION!! THE MORNING CREW IS GREAT THE AFTERNOON/ EVENING CREW ARE DISGUSTING!! I AM CONTACTING CORPORATE IN CANTON! THIS PLACE SHOULD BE SHUT DOWN! IT’S FILTHY ! MUSIC BLARING!! THIS IS NOT THE FIRST TIME THE SCREWED UP! MY FAULT FOR GIVING THOSE PIGS THE BENEFIT OF THE DOUBT ZERO STARS!! IGNORANCE!!!!

Joseph Netopski

I just got a order of bagel bites and they were hard as a rock which means they're old as dirt.. this place can only get one out of every 10 orders right!

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Bagels

Mary Scavotto

Kid-friendliness: Terrible service not friendly or even talk no thank you

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Donuts

Maria Figueroa

Got a couple of muffins and they must have been yesterday's goods because they were hard as rock. ??But the store is nice and very clean too.

Atmosphere: 5

Food: 3

Service: 4

Sam Stevens

I only use the drive up window. Always excellent staff interaction. %98 correct on orders. Line moves fast.

Food: 3

Service: 4

Recommended dishes: Breakfast Sandwich, Bagels, Donuts

Dawn Davignon

The people are great, thank you ? ?

Atmosphere: 5

Food: 5

Service: 5

Sandra Rivera

Great drive thru service, food was delicious especially the new cookie ice coffee.

Atmosphere: 5

Food: 5

Service: 5

Angel Andino

Made me wait 10min in line, I finally order 4 drinks and they made mine wrong instead of remaking they told me to take it cause I paid for it instead of remaking the drink I wanted never going back one of the worst Dunkin in area.

Atmosphere: 2

Service: 1

Miguel Vega

Horrible self service, had a lady in front of me waiting ovr 10 minutes in a drive thru ??? then she got yelled at for questioning the service, and when I got to the window all I heard was swearing and yelling inside that place unbelievable!!!!

Atmosphere: 1

Food: 1

Service: 1

bonnie harris

I'm regular and go almost everyday to get an iced coffee most of the people that work there in the morning know me I know exactly what I want and make it for me

Parking: Never had any issues with parking

Wheelchair accessibility: It is wheelchair accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins

Loading...