Dunkin'

140 Armory St, Springfield
(413) 733-0648

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Recent Reviews

I just got a coffee at this location. The place was clean and had good music playing. They guy that served me was friendly. The only reason I am giving 4 stars instead of 5 is the fact that they didn't have change. I paid with a $5 bill for a coffee that was just over $3and was only able to get a $1 bill back. They didn't have change for the rest.

It's no big deal for smal change as I typically leave the change anyways. I just found it odd that...
Stopped in at a busy time. As usual, they were short staffed. Let me tell you about Andrew and Brandy, the 2 that showed up to work that shift. Andrew helped me as soon as he got a free moment, and Brandy, who was single handedly dealing with drive through, kept reassuring me - when she had a spare moment to breathe - that someone would be right with me.
I greatly admire these 2 who in spite of being overwhelmed were courteous and professional.

Side...
Over the years I think Dunkin coffee has weakened. You never get the coffee you're expecting it's either to weak, or to sweet, and you're standing at the booth trying to correct it to your standard which is annoying

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