Dunkin'
55 Frank B Murray St, Springfield
(413) 747-3919
Recent Reviews
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Always good service with great staff
Atmosphere: 5
Food: 5
Service: 5
On Sunday at 10 am I received excellent service, fast food, and courteous interactions. The location can't be beat either. I look forward to visiting here in the future.
Also, they were super thoughtful in providing a belly table at the pickup area with an outlet that also has 2 USB ports.
Vegetarian options: There are vegetarian options that are not simply subtractions, but specifically developed items. There aren't many, and they aren't well labeled, but I'm still satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Stuffed Bagel Minis
If you go here, make sure you do not get the girl with the nosePiercing and black hair and necklace is she is terrible every time I come here. She says that they don't have my coffee. And then the next day I get the coffee that I ask for she's terrible she doesn't want to do her job. She says there's no food when there is food.
Atmosphere: 1
Food: 1
Service: 1
Hot chocolate, with whipped cream was great.
Atmosphere: 5
Food: 5
Service: 5
This morning I ask for a frozen hot chocolate with wip cream and chocolate drizzle they did not give me no chocolate drizzle and it did not taste like frozen chocolate it was melted and I can taste the surgat crumbs and Lady was giving
Food: 1
If i could go lower i would. The young clerk clearly does not like her job, NO CUSTOMER SERVICE SKILLS at this place. Beyond disappointed. Tells me what ive ordered at other places, they dont offer iced dark roast coffee,only hot..go at your own
Atmosphere: 1
Food: 2
Service: 1
I went in yesterday to purchase 2)sausage egg and cheese on a Croissant the croissant's were burnt and when i spoke up i got nothing but Attitude I will never go there
Atmosphere: 1
Food: 1
Service: 1
The guy at the register in the afternoon was very rude. He was more interested in a website on his phone than waiting on the customer. People like that shouldn't work there.
Staff at this Dunkin was rude and not trying to help never going to this one again
STAY AWAY!!! We threw the food away after one bite. It's gross, disgusting and inedible!!!
Restaurantji Recommends
The orders are given disorganized when they are through the app, the coffee is never the one I ordered. I don't like this DD in this town.
IloveDunkin'
Friendly staff considering it's Massachusetts, but hands down one of the worst coffees I've ever had. Idk how they get "no sugar" from "7 cream, 7 sugar" but then they wouldn't fix it because of Covid and wouldn't replace the coffee... So total waste unless you want no sugar and very little cream.
The employees are extremely slow pace. No sure how you get "4 creams and 4 sugars" when I said 3 cream NO sugar, 5 times!
I ❤? Dunkin It brings a ? 2 my face
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