Dunkin'
350 Cottage St Unit #1 Satellite, Springfield
(413) 737-5905
Recent Reviews
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First time I ever got yelled at by anyone working in the service industry for absolutely no reason.
All I said was “I’m here to pick up an order for Martin.”
“Huh?”
“For Martin, please”
“YOU’RE ALL SET. PULL FORWARD SIR!”
In addition, they didn’t even make the coffee right. They didn’t put any of the sweetener that I ordered or the flavor pumps. It was just burnt black coffee with a couple pumps of cream.
And the wake up wraps were ice cold, the tortillas weren’t even cooked.
Food: 1
Service: 1
Service is fantastic!
Atmosphere: 5
Food: 5
Service: 5
One of the better dunkins I've been to, fast and reliable!
Atmosphere: 4
Food: 4
Service: 4
Lid was not on my coffee burnt the piss out of myself and made my 30,000 car a huge mess.
Atmosphere: 1
Food: 1
Service: 1
No straw
No straw
This dunking donuts need to find a better friendlier staff. They were very unpleasant and unprofessional. Arguing with customers back and forth swearing while customers were asking questions. Very ghetto environment. Need to have a manager on site so when difficulties surface they could be able to address them in the most professional and suitable way. I was never able to order due to the arrogance of staff.
Atmosphere: 1
Service: 1
Food was a little cold but still good the workers were not very friendly but they were not rude
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Bagels, Donuts, Croissant
Foods always burnt and drink is ALWAYS wrong. Staff is not friendly either. Honestly drive to the Bay St dunkin, the staff there is awesome and they actually care about the food and drink they are serving.
Atmosphere: 2
Food: 1
Service: 1
Did not like going to this Dunkin donuts, the cashier damris sucks, had to ask for the same item like five times. Drink ordered signature ice latte tasted tamper so it was thrown out.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagels, Donuts
Restaurantji Recommends
A really good Dunkin! A little out of my way, but worth it. The restaurant was really clean, as was the exterior. Service was quick by a very pleasant young woman! The latte was perfect and the donuts were plentiful and fresh! Absolutely no complaints! This will be my go-to Dunkin from now on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Slam "dunkin" flavors and endless variety await you
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Apple Fritter, Coffee Roll, Wake-Up Wrap - Sausage Egg and Cheese, Bagels, Turkey Sausage Egg and Cheese, Strawberry, Caramel Iced Macchiato, English Muffin, Muffins, Bottled Water, Plain Stuffed Bagel Minis, K-Cup Pods, Toasted Almond Cold Brew, Brownie Batter Donut, Donuts, Dunkin' Coconut Refreshers, Hazelnut Iced Coffee, Sweet Black Pepper Breakfast Sandwich
This is by far the best DD around. Of course, because the corporate office is attached.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Donuts
Great coffee
They did a good job renovating the place always fast service
Atmosphere: 5
Food: 5
Service: 5
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