They can do better the manager at the state street business by sci tech school is ignorant to young rude I never will get what I lost by ordering there she didn't believe me plus the worker who told her the same story which involves two employees and because the manager quit there answer was to put another incompetent manager in place which made it worst I'm glad to know that store will be closing to bad for the neighborhood I believe that the residents should take them to court .!!
Atmosphere: 1
Food: 3
Service: 2
Ethan Figueroa
Was waiting in line, eventually got to the machine to talk to the lady. Told her what I wanted, pretty simple order… A medium iced coffee, 5 caramel swirl, reg cream and sugar. She apparently misunderstood me, then I corrected her again, politely mind you, then she catches an attitude and goes “it’s the same thing but whatever” and I tell her no it’s not. Didn’t know hazelnut and caramel were the same. Anyways, she continues to take my order with the nastiest attitude in the world. I had to drive off. Get your act together.
Service: 1
Melody Foxx
I couldn’t even get a photo of the issue it was so disgusting I spit out my bite into the bag immediately with the rest of it. I was given raw eggs in my egg wrap. I’m never eating at Dunkin’ again, the quality over the years has diminished dramatically. It’s not even edible anymore, it’s just trashy, low quality, processed food they can’t even cook right. At this point I’d rather wake up early and cook for myself despite the sleep deprivation of going to college, being a new mom, and full time worker. I did the math and 5 years ago I would spend probably $4,160 a year here just getting food before work. This year I probably spent $20 maximum and next it’s going to be 0. There are never lines in the drive through despite it being a busy travel center. I’m not sure how Dunkin’s is staying in business.
Atmosphere: 1
Food: 1
Service: 2
Ivette Rivera
I ordered this large cookie what ever and I was in a rush so I did not notice it was all foam and ice when it settled like I always let it do so it can mix properly it was like this all foam and ice what happened to my coffee didn't even get to go back to complain I was too far and the staff think this shit is funny yall playing with my money .
Atmosphere: 1
Food: 1
Service: 2
Maria Rivera
10 minutes waiting at the counter and got no service, very poor customer service
Service: 1
Yarelis Alicea
Bad customer service. Always something is wrong in the orders. They have to realize that it's people money, and if you run out and can't complete the other you have to ask to the customer for if they want your other options, instead they just trow whatever in that bag and don't let you know. You eather get a better manager, or close this location it's awful!!!! Also smile have no cost, bringing all that bad vibes to people food it's disgusting.
Atmosphere: 1
Food: 1
Service: 1
Brian Hope
Service sucked. Girl behind counter was tooooo busy talk and dancing with friends. Very slow for fast food (26 minutes) I left without receiving the order I placed. When I FINALLY got her attention, SHE was RUDE and demanded money even before she started to make my coffee and grab a donut.. BS I live over the bridge and will go miles out of my way rather than get service (or, in this case, NO SERVICE). place was filthy from the drive-thru window view.
They can do better the manager at the state street business by sci tech school is ignorant to young rude I never will get what I lost by ordering there she didn't believe me plus the worker who told her the same story which involves two employees and because the manager quit there answer was to put another incompetent manager in place which made it worst I'm glad to know that store will be closing to bad for the neighborhood I believe that the residents should take them to court .!!
Atmosphere: 1
Food: 3
Service: 2
Was waiting in line, eventually got to the machine to talk to the lady. Told her what I wanted, pretty simple order… A medium iced coffee, 5 caramel swirl, reg cream and sugar. She apparently misunderstood me, then I corrected her again, politely mind you, then she catches an attitude and goes “it’s the same thing but whatever” and I tell her no it’s not. Didn’t know hazelnut and caramel were the same. Anyways, she continues to take my order with the nastiest attitude in the world. I had to drive off. Get your act together.
Service: 1
I couldn’t even get a photo of the issue it was so disgusting I spit out my bite into the bag immediately with the rest of it. I was given raw eggs in my egg wrap. I’m never eating at Dunkin’ again, the quality over the years has diminished dramatically. It’s not even edible anymore, it’s just trashy, low quality, processed food they can’t even cook right. At this point I’d rather wake up early and cook for myself despite the sleep deprivation of going to college, being a new mom, and full time worker. I did the math and 5 years ago I would spend probably $4,160 a year here just getting food before work. This year I probably spent $20 maximum and next it’s going to be 0. There are never lines in the drive through despite it being a busy travel center. I’m not sure how Dunkin’s is staying in business.
Atmosphere: 1
Food: 1
Service: 2
I ordered this large cookie what ever and I was in a rush so I did not notice it was all foam and ice when it settled like I always let it do so it can mix properly it was like this all foam and ice what happened to my coffee didn't even get to go back to complain I was too far and the staff think this shit is funny yall playing with my money .
Atmosphere: 1
Food: 1
Service: 2
10 minutes waiting at the counter and got no service, very poor customer service
Service: 1
Bad customer service. Always something is wrong in the orders. They have to realize that it's people money, and if you run out and can't complete the other you have to ask to the customer for if they want your other options, instead they just trow whatever in that bag and don't let you know. You eather get a better manager, or close this location it's awful!!!! Also smile have no cost, bringing all that bad vibes to people food it's disgusting.
Atmosphere: 1
Food: 1
Service: 1
Service sucked. Girl behind counter was tooooo busy talk and dancing with friends. Very slow for fast food (26 minutes) I left without receiving the order I placed. When I FINALLY got her attention, SHE was RUDE and demanded money even before she started to make my coffee and grab a donut.. BS I live over the bridge and will go miles out of my way rather than get service (or, in this case, NO SERVICE). place was filthy from the drive-thru window view.
Atmosphere: 1
Food: 1
Service: 1
Not bad. Polite service
Love my iced coffee
Atmosphere: 5
Food: 5
Service: 5
Visiting my birth city of Nashua. Miss
Atmosphere: 5
Food: 5
Service: 5
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I don’t know if I came to buy food or insult as always
Atmosphere: 1
Food: 1
Service: 1
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