Very unprofessional experience. The employee showed clear anger after taking our order, slamming the door, hitting cups, and speaking to us disrespectfully.
Customer service requires basic respect, and this behavior was far from it. If someone cannot handle simple interactions without aggression, they should not be working in a customer-facing role.
I hope management takes this seriously, because no customer should be treated this way.
Service: 1
Fatih Akgun
Second shift is terrible. I have ordered my coffee at 5:37 pm from drive thru and by the time somebody else realize me at the window it was 5:44 pm. I paid the order and got my coffee at 5:48 pm. Also, this is second day this week coffee doesn't taste right. RIDICULOUS. Seems like the owner/corporate dose not care
Service: 1
Rachel Currier
This dunkin is the only dunkin that gets my very simple order right!!
Atmosphere: 4
Food: 5
Service: 5
Mary “Greeneyes” L,Tiz
Not bad. Polite service
Carlos Solla
Beats a blank
Atmosphere: 2
Food: 3
Service: 3
Gurbaj Singh
So disappointing so disrespectful staff.. lady with high bunn and nose pin have bad attitude for no reason. Never had this kinda experience on any dunkin or starbucks.. nothing clean. Made my drink wrong so taste less .. food safety should do something with this kinda places
BRIAN LANGLOIS
Fast service. Springfield Runs on Dunkin.
Atmosphere: 4
Food: 4
Service: 4
Yolandita Ocasio
Needed a coffee and I didn't want to get out. I went through the drive through and it was easy and fast.
Atmosphere: 5
Food: 5
Service: 5
Ron King
It's focus is really on their signature brand, Cofee,The food is available for extra revenue, Not designed for quality.
Atmosphere: 3
Food: 3
Service: 3
Carrie A D
It's a busy Dunkin. But I still prefer to go to this one. Usually fresh and order correct!
They’re the only ones who make my coffee taste like I ask. Fan of caramel, so when I ask for my coffee is a large ice caramel caramel caramel caramel they know how to make it. THANKS
Atmosphere: 5
Food: 5
Service: 5
leo Almodovar
Good friendly service
Elizbeth Perez
Awful they never 👎 had change for 50.00 dollars 💵 sent me to get change horrible experience
Atmosphere: 2
Food: 2
Service: 1
Grilletto Trucking
It’s a Dunkin. Girl at counter very unfriendly. Wouldn’t hurt to use words like “Thank you “
Very unprofessional experience. The employee showed clear anger after taking our order,
slamming the door, hitting cups, and speaking to us disrespectfully.
Customer service requires basic respect, and this behavior was far from it. If someone cannot handle simple interactions without aggression, they should not be working in a customer-facing role.
I hope management takes this seriously, because no customer should be treated this way.
Service: 1
Second shift is terrible. I have ordered my coffee at 5:37 pm from drive thru and by the time somebody else realize me at the window it was 5:44 pm. I paid the order and got my coffee at 5:48 pm. Also, this is second day this week coffee doesn't taste right. RIDICULOUS. Seems like the owner/corporate dose not care
Service: 1
This dunkin is the only dunkin that gets my very simple order right!!
Atmosphere: 4
Food: 5
Service: 5
Not bad. Polite service
Beats a blank
Atmosphere: 2
Food: 3
Service: 3
So disappointing so disrespectful staff.. lady with high bunn and nose pin have bad attitude for no reason. Never had this kinda experience on any dunkin or starbucks.. nothing clean. Made my drink wrong so taste less .. food safety should do something with this kinda places
Fast service. Springfield Runs on Dunkin.
Atmosphere: 4
Food: 4
Service: 4
Needed a coffee and I didn't want to get out. I went through the drive through and it was easy and fast.
Atmosphere: 5
Food: 5
Service: 5
It's focus is really on their signature brand, Cofee,The food is available for extra revenue, Not designed for quality.
Atmosphere: 3
Food: 3
Service: 3
It's a busy Dunkin. But I still prefer to go to this one. Usually fresh and order correct!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
My favorite place to eat and drink coffee!
Atmosphere: 5
Food: 4
Service: 4
They’re the only ones who make my coffee taste like I ask. Fan of caramel, so when I ask for my coffee is a large ice caramel caramel caramel caramel they know how to make it. THANKS
Atmosphere: 5
Food: 5
Service: 5
Good friendly service
Awful they never 👎 had change for 50.00 dollars 💵 sent me to get change horrible experience
Atmosphere: 2
Food: 2
Service: 1
It’s a Dunkin. Girl at counter very unfriendly. Wouldn’t hurt to use words like “Thank you “
Atmosphere: 3
Food: 4
Service: 1
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