Dunkin'

77 West St, Springfield
(413) 382-7117

Recent Reviews

Cynthia Ayala

Good and very friendly to the consumer

Atmosphere: 4

Food: 3

Service: 5

Matthew Young

Decent food. Service at drive thru quick. Good.

Atmosphere: 4

Food: 3

Service: 4

Scott Meyer

Pretty fast service and very friendly. Got almost 100% of my order right. No biggie. Will return

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Croissant, Donuts, Bacon Egg and Cheese

Kenny G

They're fast with your order and always polite. The overnight crew sometimes gets shorthanded. However, they always manage to move things along.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Donuts

Ronald Mcduff

D&D is nothing special.

Atmosphere: 3

Food: 3

Service: 3

Khloe Einarsen

Never go the twenty five munchkins coffee half drunken and do ice called them and when I told them they hung

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Lyra-Lee J.B.

Good food and coffee today. Had to go back through the drive thru and get my breakfast sandwich they forgot to give me. Male attendant asked me if I had already eaten it. Said "I wish" ... Some people can be so ignorant about their customers.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Bacon Egg and Cheese

mike draghetti

Stop serving dirty water pleaseDietary restrictions: Prepare more in-house prices are comparable to sit down establishments provide fresher options & better coffee!

Atmosphere: 1

Food: 1

Service: 1

Mikhail Sergeychik

Was waiting in line 15 minutes…. Couldn't even make an order…. Have to leave. It was 10:30 pm. I was first in line….

Atmosphere: 1

Food: 3

Service: 1

Dinna Hasani

the employees that were working on 08-20-2023 at 9pm were really rude and had us pull up before order was finished and the drinks had no sugar like asked for extra.horrible!!! these two employees should not serve customers.

Food: 1

Service: 1

Katherine R

Usually fabulous ladies on the night shift... Now have a young man that apparently doesn't know how to operate the coffee makers, charged me almost $4 for a very cold hot coffee.Thanks for ruining my morning Bud!

Rusty67

Oh dunks I love ya but sometimes you anger me in some way and here it was because they would take my little tikes credit card what my dad got for me. So I had to call me dad to come buy me dunks but turns out I’m a 25 year old now and I’m responsible for my own choices. And now I have to get a real job. But working is just so old days and so I went off on him and now I’m apparently out of his will whatever that is.

Atmosphere: 3

Food: 5

Service: 1

Casey Carboni

With 2 cars ahead of me at the drive thru, I waited over 10 minutes for 2 iced coffees. I ordered butter pecan with cream and liquid sugar in the coffees, which was even printed on the coffee label and repeated back to me, yet I received unflavored coffee with regular sugar. Needless to say, the coffee was not drinkable and a waste of over $6!

Atmosphere: 1

Food: 1

Service: 1

James Persinger

Came on 6/25/2023 here hungry as hell bought 3 donuts ?some tuna salad ??Let me tell you when I approached the Counter nobody was there she was in the back. I called out for assistance she was a cutie but bad attitude which turned her into ugliness I ordered donuts which were stale and hard brought there tuna salad which tasted like it was spoiled. Place looks clean but the food was deceiving so if you stop here it’s at your own risk as far as food wise Had a very bad experience with the food

Atmosphere: 2

Food: 1

Service: 1

Vadim Botezat

Left the paper from cheese in my

Atmosphere: 1

Food: 1

Service: 1

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