Just average wasn't to busy they forgot to put our order in but the food is consistent with IHOPs everywhere
Atmosphere: 3
Food: 3
Service: 3
Bev K-moses
Great food and ambience
Atmosphere: 5
Food: 5
Service: 5
Brenda Rivera
⭐️⭐️⭐️⭐️⭐️ IHOP on Cooley Street truly goes above and beyond every single time. The customer service is absolutely amazing, the food is always outstanding, and the coffee is consistently great.
We recently went for breakfast to celebrate my grandson’s 3rd birthday, and our waiter Marcela made the experience incredibly special. I had no idea they sang Happy Birthday, and when she asked my daughter and I if that was okay, we were so happy. My grandson’s face and reaction were priceless, and even the other customers chiming in made it even more memorable.
We are from Connecticut, but whenever we go to IHOP, we only choose the Cooley Street location because of the exceptional customer service, food, and coffee. I’ve even seen waiters greet customers by name—something you rarely see anymore. Many restaurants have lost the true meaning of great customer service, but IHOP on Cooley Street has never lost it.
Thank you for making such special memories for our family. We’ll always be back!
Atmosphere: 5
Food: 5
Service: 5
Yami Santi
I travel from another state just to eat here from time to time with my family. Great food, great customer service! My server Marcella was amazing and you can tell she loves what she does.
Atmosphere: 5
Food: 5
Service: 5
Raymond Andrews
I have been here twice, both times were super dead. The second time was only one waitress we had to wait around for a while to be seated.
Atmosphere: 4
Food: 5
Service: 4
osvaldo lopez
Terrible place to come and eat. Waited in the front for over 20 min. I decided to walk to the kitchen to say hello I've been waiting for over 20 min and the host got upset because i went to the kitchen to look for them. This is not the first time. So i decided to write a review and warn people if they come to this I hop the host will give you an attitude and you will be waiting.
Atmosphere: 1
Food: 1
Service: 1
Jason Rambharose
Busy mornings, but a great place to catch breakfast for dinner.
Atmosphere: 4
Food: 5
Service: 5
Brittany G.
So earlier today my boyfriend and I stopped at this ihop and upon arriving the windows, including the door windows had multiple fingerprints on it and was very dirty… I could already tell they do not take care of their business and clean it properly. When we first came the man who sat us said absolutely nothing to us… not a greeting… nothing… tables were dirty, walls etc it grossed me out so much I told my boyfriend, “Let’s go to the one in Enfield since we’re going out there anyway” because if they’re going to have a dirty store that needs a deep cleaning, what makes me think the people preparing the food are being clean?? When we arrived to the Enfield location, I was greeted by a nice young lady and the business was very clean the food was 🔥🔥🔥🔥 but I’m so happy I made the right decision going to that location. I don’t think I’ll ever go back to Cooley st. again… to the store owner: clean your store… it’s bad for business… turned me off so much 😷
Atmosphere: 1
Food: 1
Service: 1
Tom Sohre
A real gem, definitely going back. Wife and I had a very nice breakfast here (thanks Laura!). Food was well better than average. A surprisingly varied choice of options, something for just about everyone. Liked the price. Convenient and easy to find, lots of parking.
Atmosphere: 4
Food: 5
Service: 5
Shotaholic
I thought the pancakes and french toast were really good. the hash browns, eggs and ham were ok. didn’t really care for the sausage much.
Went here for the breakfast being offered to Veterans. I must say it was very good. 2 eggs, bacon or sausage, hash browns, and 2 pancakes with blueberry & strawberries with whip cream. We had coffee. There was a bit of a wait at 8:30 as they were short some wait staff. Once seated service was fairly quick. The food came out in a reasonable time and was delicious. More wait staff showed up and the restaurant was almost full. Prices very reasonable. Overall a great experience. Wait staff friendly and courteous. The meal was free to Veterans. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Brittany-Ann Desrochers
Pleasant and courteous staff all the time!
Food: 5
Bill
Saw the add in the morning for $6.00 meals got to the location and they said that promotion was no longer available. How does a promotion disappear in two hours. Scam!!!
Atmosphere: 1
Food: 1
Service: 1
luis vivo
Wait 35 minutes and got no time for table. Finally , go out - no meal...
Atmosphere: 2
Service: 2
Tamar Allen
Wait staff was kind and very sorry that the wait time was so long with so many empty tables. Very short staffed, felt bad for the staff that was there trying their best.
Just average wasn't to busy they forgot to put our order in but the food is consistent with IHOPs everywhere
Atmosphere: 3
Food: 3
Service: 3
Great food and ambience
Atmosphere: 5
Food: 5
Service: 5
⭐️⭐️⭐️⭐️⭐️
IHOP on Cooley Street truly goes above and beyond every single time. The customer service is absolutely amazing, the food is always outstanding, and the coffee is consistently great.
We recently went for breakfast to celebrate my grandson’s 3rd birthday, and our waiter Marcela made the experience incredibly special. I had no idea they sang Happy Birthday, and when she asked my daughter and I if that was okay, we were so happy. My grandson’s face and reaction were priceless, and even the other customers chiming in made it even more memorable.
We are from Connecticut, but whenever we go to IHOP, we only choose the Cooley Street location because of the exceptional customer service, food, and coffee. I’ve even seen waiters greet customers by name—something you rarely see anymore. Many restaurants have lost the true meaning of great customer service, but IHOP on Cooley Street has never lost it.
Thank you for making such special memories for our family. We’ll always be back!
Atmosphere: 5
Food: 5
Service: 5
I travel from another state just to eat here from time to time with my family. Great food, great customer service! My server Marcella was amazing and you can tell she loves what she does.
Atmosphere: 5
Food: 5
Service: 5
I have been here twice, both times were super dead. The second time was only one waitress we had to wait around for a while to be seated.
Atmosphere: 4
Food: 5
Service: 4
Terrible place to come and eat. Waited in the front for over 20 min. I decided to walk to the kitchen to say hello I've been waiting for over 20 min and the host got upset because i went to the kitchen to look for them. This is not the first time. So i decided to write a review and warn people if they come to this I hop the host will give you an attitude and you will be waiting.
Atmosphere: 1
Food: 1
Service: 1
Busy mornings, but a great place to catch breakfast for dinner.
Atmosphere: 4
Food: 5
Service: 5
So earlier today my boyfriend and I stopped at this ihop and upon arriving the windows, including the door windows had multiple fingerprints on it and was very dirty… I could already tell they do not take care of their business and clean it properly. When we first came the man who sat us said absolutely nothing to us… not a greeting… nothing… tables were dirty, walls etc it grossed me out so much I told my boyfriend, “Let’s go to the one in Enfield since we’re going out there anyway” because if they’re going to have a dirty store that needs a deep cleaning, what makes me think the people preparing the food are being clean?? When we arrived to the Enfield location, I was greeted by a nice young lady and the business was very clean the food was 🔥🔥🔥🔥 but I’m so happy I made the right decision going to that location. I don’t think I’ll ever go back to Cooley st. again… to the store owner: clean your store… it’s bad for business… turned me off so much 😷
Atmosphere: 1
Food: 1
Service: 1
A real gem, definitely going back. Wife and I had a very nice breakfast here (thanks Laura!). Food was well better than average. A surprisingly varied choice of options, something for just about everyone. Liked the price. Convenient and easy to find, lots of parking.
Atmosphere: 4
Food: 5
Service: 5
I thought the pancakes and french toast were really good. the hash browns, eggs and ham were ok. didn’t really care for the sausage much.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Went here for the breakfast being offered to Veterans. I must say it was very good. 2 eggs, bacon or sausage, hash browns, and 2 pancakes with blueberry & strawberries with whip cream. We had coffee. There was a bit of a wait at 8:30 as they were short some wait staff. Once seated service was fairly quick. The food came out in a reasonable time and was delicious. More wait staff showed up and the restaurant was almost full. Prices very reasonable. Overall a great experience. Wait staff friendly and courteous. The meal was free to Veterans. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Pleasant and courteous staff all the time!
Food: 5
Saw the add in the morning for $6.00 meals got to the location and they said that promotion was no longer available. How does a promotion disappear in two hours. Scam!!!
Atmosphere: 1
Food: 1
Service: 1
Wait 35 minutes and got no time for table. Finally , go out - no meal...
Atmosphere: 2
Service: 2
Wait staff was kind and very sorry that the wait time was so long with so many empty tables. Very short staffed, felt bad for the staff that was there trying their best.
Atmosphere: 2
Food: 1
Service: 4
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