IHOP
270 Cooley St, Springfield
(413) 342-4002
Recent Reviews
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Food Portion was absolutely phenomenal
IHOP Springfield has a nice spacious place , family atmosphere, courteous staff, nice timely service and good food.
IHOP is really good The food is amazing as well and the employees are very nice and friendly and if they make a mistake they fix it with no complaint I highly recommend checking this place out and the prices are pretty good as well
Food, my food anyway, was subpar. The place is grossly understaffed and the people that do work there need a personality check. Where was the manager and why was that individual not managing? Terrible restaurant, and it's like that at any of their franchises. Corporate could could care less and it shows.
Helpless employees
I have never seen anything like this before
Great food ,people friendly.
Boy was I surprised, but in a good way. I bet it’s been 20 years since I went to an IHOP. I found out today that that’s been a big mistake. Went there with a couple of friends. We had a fantastic breakfast (2,2&2), The service was also great. This is going to be our new “go to place”. No more McDonald’s, too expensive and poor service there. I’m bringing the grandchildren here! My only suggestion is that the coffee could’ve been (a lot) hotter. See you again soon!
Atmosphere: 5
Food: 4
Service: 5
I placed an order for some strawberry banana pancakes and paid more for "fresh fruit", they only bring banana, black, they look unpleasant, I called and when I made the claim they hung up on me. The worst thing to think about for breakfast is this place.
Food: 1
Service: 1
Service was horrible worst server
Food: 1
Service: 1
They were so short staffed we didn't even stay left and went elsewhere
Restaurantji Recommends
Waited 15 min, alot of empty tables, slot of customers waiting at the door, after 15 min nobody even talked to me about sitting or placing an order, I was waiting to be seated, if you go be patient and expect to wait, Worcester IHOP crowded and sat right away, service was top notch, food was top notch, but that is 54 miles from here, poor poor Customer service, going to McDonald's
Had a great breakfast this morning before our hike. Great service and friendly smiles. Will come again thank you
Atmosphere: 5
Food: 5
Service: 5
Bathroom was fthy,feces smeared on seat,when told our server she said the cleaner hadn't come in but no one put a sign on the door not to use it. When I went to drinkmy tea there was lipstick on the cup she did bring me another cup but no hot water. Sausage and ham was cold. Will not be going there again.
Atmosphere: 1
Food: 4
Service: 3
Excellent. Food was great and so was the service. Bathroom was immaculate.
Atmosphere: 5
Food: 5
Service: 5
Great service but food made us sick 🤦♀️
Atmosphere: 4
Food: 3
Service: 4
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