Joy Bowl Poke Springfield

Avoid THIS location at all costs! They gave us only one portion of fish instead of the usual two, and the girl didn't even know what the toppings were. $15 for a scoop of rice and 2 oz of tuna? The bowl was so empty I couldn't believe it. Go to the East Longmeadow location, big difference!

Atmosphere: 4

Food: 1

Service: 1

This place is alright, but nothing to write home about. The choices of protein and toppings are OK, but not high quality. You could easily make something yummy if you know what you're doing, but if you don't you could easily make an abomination, too.

The server was nice, but not very knowledgeable unfortunately. She was busy when I arrived and had to wait several minutes despite being the only customer. It was agreeable to try things before ordering, too. Unagi sauce was pretty good, not gonna lie.

Choices for beverage was fine with some unique choices, but seemed pretty expensive, too. 2 bowls and 2 drinks was $40 and pretty mediocre for a first time experience.

I cannot recommend Joy Bowl in good faith, but it's not bad. If you're experienced in this sort of method you could probably have a better time than I did, so it might be worth a try at least. Hope this helps, good luck out there.

Vegetarian options: You could easily order vegetarian or vegan here.

Dietary restrictions: You can accommodate a large variety of diets here.

Parking: Large lot, plenty of space.

Kid-friendliness: Kids are fine here, but I think tables were high top.

Wheelchair accessibility: You could squeeze in with a wheelchair, but might need help with the door.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Unagi Sauce

So delicious so clean the service is quick and friendly.

Atmosphere: 5

Food: 5

Service: 5

Food was so fresh and delicious . The employees so nice and patient. The restaurant was decorated so cute and clean! Will be back ! Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mochi, Joy Classic Poke Bowl

Seriously a shame to spend $15 on something with 10+ different fresh ingredients and you can't taste any of them because of how much sauce is slathered on.

Seriously a shame to spend $15 on something with 10+ different fresh ingredients and you can't taste any of them because of how much sauce is slathered on.

I’m not one to complain but when you have someone training and the person training is too busy on their phone that’s a problem. The person handling my food had one glove on and she was holding her phone with that hand. Her other hand had no glove and her fingers were touching the food in my bowel. I just don’t think that’s sanitary. Also I signed my receipt and asked for my customer copy and was told that they don’t give customers copies of there receipts.

Service: 1

Ordered the salmon bowl (add Tuna) for delivery. The bowl arrived completely plain without any of the toppings added in the order. The salad was just a few pieces of wilted lettuce. Portion size was small. They didn't include any of the utensils requested in the order. Overall very disappointed, not just on price and quality, but delivering something significantly different than what I ordered.

Food: 1

Recommended dishes: Wasabi Yuzu Salmon Bowl

Got a signature bowl. Although the food looked really fresh, there was SO much sauce in it I could barely taste that freshness. I will not come back!

Atmosphere: 4

Food: 1

Great as always.

Atmosphere: 5

Food: 5

Service: 5

Delicious fresh food. Great customer service!

Atmosphere: 5

Food: 5

Service: 5

Acia bowl berries, banana, strawberry and granola. Disappointed they didn't have much toppings only Nutella,but overall pleased with the acia bowl.

Atmosphere: 5

Food: 5

Service: 5

We have been getting there bowls for years and all I can say is shame on them. They went with smaller bowls and raised the prices even more. You go there and they are out of the topping mostly so not even getting your moneys worth. I know food prices have gone up and chalk that for the reason the first two price increases but now another on with smaller bowls. Quality has gone way down hill two. Another use to be good business

Atmosphere: 1

Food: 2

Service: 1

The rudest customer service I’ve ever experienced. Yes I did get there 15 minutes before closing, if That’s a problem close earlier! That is absolutely no way To treat a paying customer. Not sure who the young lady was that served me today, but rolling her eyes, huffing & puffing & not making my order correctly simply because you’re closing in 15 minutes was completely unnecessary. I specifically said NO granola in one of my bowls, because my grandmother who is 78 years old, can’t chew them, My request was not only ignored, but she didn’t try to make it right. All three bows were made incorrectly. One of them missing a topping which I didn’t realize until I opened it at home. Furthermore, my grandmother couldn’t even eat her bowl because of all the granola So that was a waste. The bowls are good, but not even worth the attitude that comes along with it, along with the overpricing for some fruit. Sad because they lost not only one but 4 Very frequent customers.

Atmosphere: 1

Food: 1

Service: 1

I health clean Choose of food. People are very helpful!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hawaiian Classic Bowl, Joy Classic Poke Bowl, Hawaiian Classic