KFC

632 State St, Springfield
(413) 363-9659

Recent Reviews

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Jennifer Dailey

Ordered food and they didn't give me something I ordered and been calling cause I'm home and no answer

Shadeka

On may 12,2025 (8:30)
No customer service, very nasty and lazy‼️

LoYaL1 Up BlEsS

Will never order from here again. I kept giving this place the benefit of the doubt thinking the service and food will get better. This order no sauce $.60 and straws. Yeah. I’m going to boston rd from now on. This place is a JOKE.

Johnathan Vazquez

This place is a joke.. don’t come here unless u don’t mind shitting service.. management a joke seems like this place is getting run by teenagers.. last time coming place needs to close or better management

aunri strother

This place is terribly ran very disrespectful workers especially whoever works the today it’s honestly a ghetto mess that should be shut down!!!!!

Ariana Williams

Worst KFC in the world. Terrible customer service, rude and careless.

johnny vega

Visited yesterday for lunch and was such a pleasant experience. The team was fast, efficient and very friendly. Enjoyed the food and will be returning for lunch very soon!

Francesca Doolittle

I purchased some KFC for my husband, Tim, and put some pheromones in it. He was delighted and quickly gobbled it up. We will be coming back here weekly. Next time I will give the bottle of pheromones to the worker to put in his sandwich so he doesn’t know it’s me. Hopefully they will be just as exited as Tim and I were.

Heriel Rivera

I'm always missing something from my order and I ended up going back for it, and the service sucks management should hire better people

ENTT ENTT

Laziest people, can’t fry chicken, never remembers sauces, place is garbage

Dario Rodriguez

There's friendly people and that's important to run a business I'm always satisfied with the service there

Javier Davila

GREED CHICKEN PRICE ISSUES . CLOSE IT DOWN. POVERTY AREAS NO GOOD FOR THE POCKET . 10.49 FOR A 2PC greed greed greed..... chicken spot would be a better place 5 minutes away 7.50 for a 2pc and soda. Close your store ghetto to many panhandle personals disrespectful also

Jerry Santiago

You have 12 persons on the lobby,and a full crew of 8 workers,she keeps pulling orders for drive trough and dont care about lobby,any woker care,and look how the manager looks in sandals,you have lucky and inspection dont fell over this restaurant right now,because thats unsafe,its hazzard,how every one use closed antisleperings shoes,and you sandals,and calling after 15 minutes of lobby wait,chicken up in 15 minutes,this its a total insult to us,our money,our time,our dignity,because I saw ederly persons waiting more than me,shame of this crew.

But managment do not care eatheir,they let employes do wathever they fck want as i see,so wee do reviews a keep daying the true about how they make things from possible to horrible and from horrible to never again.

Atmosphere: 1

Food: 1

Service: 1

Vanessa Ortiz

It's too small to ghetto😒piece bucket was 45$ that's crazy I'd rather make it at home

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Fried Chicken

Mas hp Que tú

You have 12 persons on the lobby,and a full crew of 8 workers,she keeps pulling orders for drive trough and dont care about lobby,any woker care,and look how the manager looks in sandals,you have lucky and inspection dont fell over this restaurant right now,because thats unsafe,its hazzard,how every one use closed antisleperings shoes,and you sandals,and calling after 15 minutes of lobby wait,chicken up in 15 minutes,this its a total insult to us,our money,our time,our dignity,because I saw ederly persons waiting more than me,shame of this crew.

But managment do not care eatheir,they let employes do wathever they fck want as i see,so wee do reviews a keep daying the true about how they make things from possible to horrible and from horrible to never again.

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