KFC
1324 Boston Rd, Springfield
(413) 342-5184
Recent Reviews
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I just got the 2 piece chicken combo. The chicken was cold, greasy and tasted like it had been sitting for a while. The coleslaw was very watery and had the taste of onions in it. So disappointed!
Food: 1
Service: 2
I went to KFC Boston road on September 27 2024 and I got the six-piece chicken with the four small fries. My chicken was so soggy and rubbery. I've been calling since yesterday since I got it and nobody's answering. Obviously they know what they're doing
Atmosphere: 1
Food: 1
Service: 1
I have visited a lot of K F C restaurants. This one was very clean, soda area, floors and counter tops were clean.. The young lady who took my order was kind and patient with me and my family while trying to decide what we wanted. Of course, kids ALWAYS change their minds at the last second.. She kept a smile on her face and was willing to help get the kids their food. I will be returning and I hope she is there!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, 3 PC Chicken Box, Fried Chicken, Cole Slaw, Gravy, Chicken Sandwich, Bottled Water, Lemonade
Closes before 10pm
Low portion of Mash potatoes cold chicken no
Atmosphere: 1
Food: 2
Service: 2
How are you a chicken place and run out of chicken?!?! And biscuits? Then substitute for chicken tenders? The tenders has a weird squeaky texture.
Atmosphere: 1
Food: 1
Service: 1
I went to the drive through a couple of Sundays ago..the girl at the window was rude..then..said my card didn't go though and swiped it again.. she ended charging me twice.. KFC owes me 11.22.. and is giving me the run around about refunding the money..it's been almost 2 weeks..and no responds from corporate..be careful of this place..very shady..
The chicken was delicious ?!
Parking: Plenty of parking
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
Today is mothers and day and my mom went to grab some food the guy in front was very rude and threw the food to my mom and was like “here there’s your order”… very rude associate something needs to get done… either ya get rid of him or he’s going to cause ya business…
Atmosphere: 1
Food: 1
Service: 1
It is still finger licking good
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I waited 15 minutes for a large fry had to pull up to the building and wait which I was fine with for hot fries but I'm watching cars go through the drive-thru behind me and I'm assuming one of them ordered freeze I don't see why I had to wait so long maybe it's just a long walk to the car. On a lighter note KFC has some of the best french fries I've ever had!!! Wendy's Burger King McDonald's cannot compete with the french fries
Atmosphere: 4
Food: 5
Service: 2
Love KFC but not today, food was fine staff was rude.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Fried Chicken
Ordered a 3pc tender meal at the drive-thru. When I got home the tenders looked the size of a nugget. Went back to the store the next day to confirm the size of tenders compared to nuggets and it was true..I was given 3 tiny nuggets for over $10 in price. But they weren't nuggets! They were 3 pieces of popcorn chicken..even smaller than nuggets
Ok..oh expensive..
Atmosphere: 2
Food: 2
Service: 2
Kid-friendliness: Kids welcome
Wheelchair accessibility: Accessable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw
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