I will never order from them ever again. Found the menu at my job so I tried them. They were rude from the beginning customer service was awful
Service: 1
Yessenia Lopez
The beef terryaki they say is “their style” sold us grayish looking meat smells rancid!! Wife asked for a replacement meal or a refund and they denied her both. Saying she was wasting their food. Thank the lord she didn’t eat the food because when it was returned back to the store there were roaches coming from around the fridge where they keep the beverages . Also the “meat” that they prepared for my wife was told to me that it was prepped earlier that morning. It’s 4 pm when we ordered her meal… and the gentlewoman or man or whatever it was “UN” was their name is a disgusting customer service representative…. I highly suggest the board of health to check that place out meat was a funky color hair in the freaking rice like this can’t be real and not even trying to fix this atrocity..
Atmosphere: 1
Food: 1
Service: 1
Ses Lopez
Delivery is usually 45 minutes to my house and I live 5 minutes away. However, I noticed in the restaurant they usually wait until they have a few orders before the driver leaves. I don't dine in because the dining area is very small with cheap chairs and broken tables. Bathrooms are usually dirty.Their food is definitely one of the best in the area. Their rice is average Chinese fried yellow rice with very few vegetables. (I prefer dark brown fried rice with lots of vegetables and egg) Their barbecue ribs are the best in the area, in my opinion. They are long, meaty, and juicy. They bake them (where as another local Chinese restaurant close by deep fries them, which makes them tough, dry, and chewy). Their beef teriyaki is amazing. Tender and very flavorful. I also love their fried scallops and chicken fingers.Their combination platters are very good. Generous portions for the price. The only thing I don't really like ordering here are the crab rangoons. I've ordered them a few times and most of the time they barely have any filing in them. One time an entire order had almost no filling. Overall I do recommend.
I marked because they don't have 0My food was disgusting, chicken wi is smell rotten looks like there were about to go bad and they washed it an fried them, we live out of state I had to stop to throw up. NOT RECOMMENDED, AWFUL, THEY PLACE SMELL LIKE OLD GREASE WHEN YOU COME IN AND THE KITCHEN ARE LOOKS SCARY THEY SHOULD COVER IT. And super pricey Never again
Atmosphere: 1
Food: 1
Service: 1
Dustin Jennings
Main kitchen has gone down hill. Things use to be perfect but now their meat products are just straight burnt. Not worth the 14$
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Boneless Spare Ribs
Ernesto
Awesome spot I order from them a few times a month and they never disappoint yes it might take a bit more from their 45min time but it’ll be worth it trust
The food is above average for a Springfield Chinese restaurant. I've been going there for about 23 years. It was great place after baring. Nice polite staff usually.
Atmosphere: 3
Food: 5
Service: 5
Ricky Lemois
It's more of a call and order either pick up or have delivered. Then enjoy some good food and they do give you plentyParking: It is a small parking lot
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Boneless Spare Ribs
Mark Hiersche
Some of the best Chinese food in western Mass. If you are in the neighborhood please check it out you won't regret it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken, Boneless Spare Ribs, Vegetable Lo Mein, Roast Pork Fried Rice, Crab Rangoon
David Hannum
Food is good, fast delivery, price is reasonable for what you
The food is just okay. It is not a good dine in place. Just to
Atmosphere: 1
Food: 4
Service: 4
Katie N.
Chicken fingers were are batter barely any chicken, drenched in oil. Chicken wings were not crispy (pretty weird ). Also got chicken and broccoli with rice and two sodas order was 60$ insane .
awitabet a
Ordered food Wed. Night and I always looked forward to having their Mongolian BBQ Beef when I'm in town, I was so disappointed this time, the onions were barely cooked and the portions were very small compared to how they used to be. I wouldn't mind spending 16.95 on a decent meal, but this was just ridiculous!Our overall bill was $71.00 for 2 entrees and 3 appetizers.
Food: 2
Service: 5
Recommended dishes: Fried or Steamed Dumplings
Ivelisse
rice was hard an salty an the wings were soggy.. i had forgoten why i never buy here.. wont buy
I will never order from them ever again. Found the menu at my job so I tried them. They were rude from the beginning customer service was awful
Service: 1
The beef terryaki they say is “their style” sold us grayish looking meat smells rancid!! Wife asked for a replacement meal or a refund and they denied her both. Saying she was wasting their food. Thank the lord she didn’t eat the food because when it was returned back to the store there were roaches coming from around the fridge where they keep the beverages . Also the “meat” that they prepared for my wife was told to me that it was prepped earlier that morning. It’s 4 pm when we ordered her meal… and the gentlewoman or man or whatever it was “UN” was their name is a disgusting customer service representative…. I highly suggest the board of health to check that place out meat was a funky color hair in the freaking rice like this can’t be real and not even trying to fix this atrocity..
Atmosphere: 1
Food: 1
Service: 1
Delivery is usually 45 minutes to my house and I live 5 minutes away. However, I noticed in the restaurant they usually wait until they have a few orders before the driver leaves. I don't dine in because the dining area is very small with cheap chairs and broken tables. Bathrooms are usually dirty.Their food is definitely one of the best in the area. Their rice is average Chinese fried yellow rice with very few vegetables. (I prefer dark brown fried rice with lots of vegetables and egg) Their barbecue ribs are the best in the area, in my opinion. They are long, meaty, and juicy. They bake them (where as another local Chinese restaurant close by deep fries them, which makes them tough, dry, and chewy). Their beef teriyaki is amazing. Tender and very flavorful. I also love their fried scallops and chicken fingers.Their combination platters are very good. Generous portions for the price. The only thing I don't really like ordering here are the crab rangoons. I've ordered them a few times and most of the time they barely have any filing in them. One time an entire order had almost no filling. Overall I do recommend.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: General TSO's Chicken, Boneless Spare Ribs, Vegetable Lo Mein, Chicken Wing 4 Lunch, Teriyaki Chicken, Roast Pork Fried Rice, Hunan Chicken, Crab Rangoon
I marked because they don't have 0My food was disgusting, chicken wi is smell rotten looks like there were about to go bad and they washed it an fried them, we live out of state I had to stop to throw up. NOT RECOMMENDED, AWFUL, THEY PLACE SMELL LIKE OLD GREASE WHEN YOU COME IN AND THE KITCHEN ARE LOOKS SCARY THEY SHOULD COVER IT. And super pricey Never again
Atmosphere: 1
Food: 1
Service: 1
Main kitchen has gone down hill. Things use to be perfect but now their meat products are just straight burnt. Not worth the 14$
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Boneless Spare Ribs
Awesome spot I order from them a few times a month and they never disappoint yes it might take a bit more from their 45min time but it’ll be worth it trust
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Fried Rice, Boneless Spare Ribs, Crab Rangoon
The food is above average for a Springfield Chinese restaurant. I've been going there for about 23 years. It was great place after baring. Nice polite staff usually.
Atmosphere: 3
Food: 5
Service: 5
It's more of a call and order either pick up or have delivered. Then enjoy some good food and they do give you plentyParking: It is a small parking lot
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Boneless Spare Ribs
Some of the best Chinese food in western Mass. If you are in the neighborhood please check it out you won't regret it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO's Chicken, Boneless Spare Ribs, Vegetable Lo Mein, Roast Pork Fried Rice, Crab Rangoon
Food is good, fast delivery, price is reasonable for what you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Chicken was disgusting an
Atmosphere: 1
Food: 1
Service: 1
The food is just okay. It is not a good dine in place. Just to
Atmosphere: 1
Food: 4
Service: 4
Chicken fingers were are batter barely any chicken, drenched in oil. Chicken wings were not crispy (pretty weird ). Also got chicken and broccoli with rice and two sodas order was 60$ insane .
Ordered food Wed. Night and I always looked forward to having their Mongolian BBQ Beef when I'm in town, I was so disappointed this time, the onions were barely cooked and the portions were very small compared to how they used to be. I wouldn't mind spending 16.95 on a decent meal, but this was just ridiculous!Our overall bill was $71.00 for 2 entrees and 3 appetizers.
Food: 2
Service: 5
Recommended dishes: Fried or Steamed Dumplings
rice was hard an salty an the wings were soggy.. i had forgoten why i never buy here.. wont buy
Food: 1