McDonald's

782 State St, Springfield
(413) 788-1444

Recent Reviews

Sort by
Cody Erickson

Fast service, good burgers and fries, I often come here.

Atmosphere: 5

Food: 5

Service: 5

Rebecca Rosario

Not a good customer service at all, even the managers are mean to employees, they never have the ice cream machine working, and on top of that I had to wait more than 15mts for 2 large fríes 🤷🏻‍♀️

Atmosphere: 1

Food: 3

Service: 2

Jose Vazquez

Very nice and excellent service

Atmosphere: 5

Food: 5

Service: 5

michael martino

Kid-friendliness: always

Wheelchair accessibility: yes

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Big Mac, Strawberry & Crème Pie, Hot Fudge Sundae, Quarter Pounder with Cheese

Xiomara G

The place is mostly always full of people doing mess bathroom are kind of disgusting drive thru is very slow is a mess worker sometimes are rude, the food kind of cold 🥶 🤢🤮

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Hot Fudge Sundae

Edgardo Ojeda

Place is closed at 6:10 am.

Julia Perez

The customer service is terrible, I ordered two sandwiches through the app and paid for extra bacon and they didn't give it to me, the employees are just playing, I ordered some mac sauce and they want to charge me a dollar or so, when I always pay 30 or 35 cents for macsauce, but I lost the money I pay for Bacon, cause I realized they didn't add the bacon when I got home, last time order on that store

Atmosphere: 1

Food: 1

Service: 1

Yuthida Heng

The guy with the hair that has pink purple, reddish hair with the two girls and his wife.. no manners at all.

Atmosphere: 1

Food: 1

Service: 1

Shannon Oski

Food Poison with the burgers with onions

Kid-friendliness: Not really they don't have a play area for the kids

Wheelchair accessibility: Yes

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcflurry with M&M's Candies, Hot Fudge Sundae, Strawberry Sundae, Apple Pie

daniela f

There are many flies in the kitchen and the whole establishment in general. Once, i bought my daughter a burger and a FLY came in the wrapper with it. Very disappointed;please dont buy here! Wait time is always very long, and they are always short staffed. Although theyre short staffed, staff are always talking amongst themselves and not doing orders. Horrible service, wont be coming again.

Atmosphere: 1

Food: 1

Service: 1

Paul Ball

Went into Mcdonalds this past Friday afternoon at 12:30 p.m. for lunch, ordered 2 fish sandwich and fries, after eating the fish sand, my wife became violent ill about 10 minutes after eating the fish sand, rushed her to the hospital where they found food poison in her system from the fish sandwich. My wife the store and was told someone would contact her, and no one contacted her back. Be careful what you eat from this location! Some of the food may not be fresh as it should be. Just Saying.

Atmosphere: 2

Food: 2

Service: 2

Gerardo Torres

McDonald's I was there for my helper co-worker and I don't need McDonald's it's really the time I eat McDonald's the only thing I will eat from McDonald's is to make chicken with bacon and cheese and barbecue sauce but no I didn't get that for me he was getting breakfast I'm not a McDonald's fan I might be have no I don't recommended fast food for anybody else probably just to settle your stomach till you get something good real food yes I would recommend it but I'm not a McDonald's fan so I don't recommend it

Food: 2

Service: 2

Nalan Ray

I’ve never gotten my McFlurry from anytime and they’re always forgetting my food

Food: 1

JoJo Young

Firstly, every time I come here, the floor is so sticky. Every single time. We waited 15 minutes before someone came over to take our order. I only wanted 4 ice cream comes. No cones. She never told me that.
I asked the flavors available. I was told just vanilla or vanilla with chocolate. So I assumed that meant vanilla and chocolate swirl. We waited forever. After 10 minutes, I asked why the ice cream cones were taking so long. I was told oh someone is fixing the machine. It would be nice if they told us that beforehand!

It was fudge, not chocolate, that was the other flavor. My daughter hates fudge on her ice cream.
We took it anyway because we didn't want to wait another 15 minutes! But yeah, never going back to this location.

Atmosphere: 1

Food: 1

Service: 1

Jeff Boire

The service here is disgusting. Both the person taking the orders at the counter and the manager were rude and nasty! I’ve done their kiosks many times, but for some reason this time it froze up and I couldn’t go any further. When I asked for help, all I got was attitude.

Atmosphere: 1

Food: 1

Service: 1

Loading...