Not so great service. I didn't know customers needed to know someone in order to skip the line, so I used the restroom and walked out. Without properly washing my hands btw because there was no hand soap. 👎
Service: 1
Lok Evol
Stood there for 20 minutes before placing a order
Atmosphere: 1
Food: 1
Service: 1
Dima Kozar
Shit service, they ignore me fire them all
Atmosphere: 1
Food: 1
Service: 1
HSR109
When something goes wrong the employees REFUSE to refund your money or REPLACE the item. The managers must get the money taken right out of their personal checks for the refunds
Atmosphere: 3
Food: 3
Service: 1
Wendi Martinez
Service and people are great, inside the store is nice to sit and eat.Its the Stray people that hang around the building and ask for food or money that is the problem! They hang around at anytime of day! They trick the new comers into buying them food or giving them money! Fix it
Atmosphere: 3
Food: 4
Service: 4
Angel Gonzalez
So to start we went to the drive through to get our food that we ordered from the app they said that we don’t have any sodas we only have juice so we were obviously confused and a little pissed off so we asked for a refund and she said no I can’t do anything for you since you ordered it on the app when the app literally says if you need a refund go to the place where you got you food so yeah that got us a little mad but we said alright just give us the food and we’ll get soda else where and they told to park at lane 3 and they will bring us our food 40 minutes pass by and still no food now I’m more pissed off cause now I have to go inside I go inside to ask if they are almost done and I think the manager came and said what do I need I said that we have been waiting outside for 40 minutes and we didn’t get out food he says really let me go talk to the person you guys ordered with She was acting all confused, saying what? And then she was like oh those are the people with the moral order. I said you have to do something online and I stated again we told you to make us our food and we’ll get our sodas Lpz. We’re not to cancel the whole thing and the manager well I think the manager he came up to me. What were y’all missing? What was the main thing? I said it was just a soda as we told them, don’t give us a soda and we’ll do it and he kindly enough gave us the refunds on the soda and then I waited their thing and they were making my food and he said are you OK? Were you still standing in there and I said I’m still waiting on our food, he asked the person and she said no we haven’t even started with their food cause I didn’t know they was getting anything I could tell. He was getting a little pissed off and he told them to make the food he told me to give her the receipt so that she don’t mess anything up. I grabbed all the food when she finishes go to the car and we are missing 2 four Piece nuggets and two small fries. Also, they missed the Sundae The McFlurry and two more double cheeseburgers so that’s why I’m giving them a bad review.
Atmosphere: 2
Food: 2
Service: 1
Josh Engle
Got my order wrong 3 times, worker announced orders in Spanish and no one knew who’s was who’s, drink dispenser in the main area was shut off, bathroom door must be unlocked upon request, and stall door does not lock. Worst McDonalds I’ve ever been to
Atmosphere: 1
Food: 5
Service: 1
Blanca Solivan-Mattos
Food is always fresh, but sometimes there's a wait.
Atmosphere: 5
Food: 5
Service: 4
Loryn Posusky
Not clean, My food was just dumped in the bag, my sandwich was horrible and not fresh at all. The buns were old, the meat was hard and the cheese was hard. The French fries were stale and old. An the person taking my order was extremely unpleasant and rude.
Went there around 4pm they had no mcchickens no drink trays my 4 piece came with a 6 piece box my large drink was turned into a medium some how having no English speaking people at register . Who's running this show? Yall need to do better hire more stafff to accommodate these crazy wait times !
Atmosphere: 1
Food: 3
Service: 1
J V
The constant pandhandling going on inside and loitering visible outside was alarming. Still food was food. Got my food and ran to my truck It was raining...
Atmosphere: 1
Food: 4
Service: 4
Allen Stefanowich
I have experienced the worst customer service for all Mc Donald locations l, especially this location. Staff and managers act like your an inconvenience by coming in the lobby, no interactions with customers and come off rude when finally spoken with. This is not how I would like my business to operate, think some corporate retraining is needed to bring back some Positive customer service to the business!
Atmosphere: 1
Food: 2
Service: 1
Andrea Barrington
Its McDonald's
Atmosphere: 1
Food: 2
Service: 2
Band Baby
Asked for Sprite and got seltzer water this isn’t the first time and a Hi C which my husband got taste like straight water! Check your fountain machines !
Excellent !
Atmosphere: 5
Food: 5
Service: 5
Not so great service. I didn't know customers needed to know someone in order to skip the line, so I used the restroom and walked out. Without properly washing my hands btw because there was no hand soap. 👎
Service: 1
Stood there for 20 minutes before placing a order
Atmosphere: 1
Food: 1
Service: 1
Shit service, they
ignore me fire them all
Atmosphere: 1
Food: 1
Service: 1
When something goes wrong the employees REFUSE to refund your money or REPLACE the item. The managers must get the money taken right out of their personal checks for the refunds
Atmosphere: 3
Food: 3
Service: 1
Service and people are great, inside the store is nice to sit and eat.Its the Stray people that hang around the building and ask for food or money that is the problem! They hang around at anytime of day! They trick the new comers into buying them food or giving them money! Fix it
Atmosphere: 3
Food: 4
Service: 4
So to start we went to the drive through to get our food that we ordered from the app they said that we don’t have any sodas we only have juice so we were obviously confused and a little pissed off so we asked for a refund and she said no I can’t do anything for you since you ordered it on the app when the app literally says if you need a refund go to the place where you got you food so yeah that got us a little mad but we said alright just give us the food and we’ll get soda else where and they told to park at lane 3 and they will bring us our food 40 minutes pass by and still no food now I’m more pissed off cause now I have to go inside I go inside to ask if they are almost done and I think the manager came and said what do I need I said that we have been waiting outside for 40 minutes and we didn’t get out food he says really let me go talk to the person you guys ordered with She was acting all confused, saying what? And then she was like oh those are the people with the moral order. I said you have to do something online and I stated again we told you to make us our food and we’ll get our sodas Lpz. We’re not to cancel the whole thing and the manager well I think the manager he came up to me. What were y’all missing? What was the main thing? I said it was just a soda as we told them, don’t give us a soda and we’ll do it and he kindly enough gave us the refunds on the soda and then I waited their thing and they were making my food and he said are you OK? Were you still standing in there and I said I’m still waiting on our food, he asked the person and she said no we haven’t even started with their food cause I didn’t know they was getting anything I could tell. He was getting a little pissed off and he told them to make the food he told me to give her the receipt so that she don’t mess anything up. I grabbed all the food when she finishes go to the car and we are missing 2 four Piece nuggets and two small fries. Also, they missed the Sundae The McFlurry and two more double cheeseburgers so that’s why I’m giving them a bad review.
Atmosphere: 2
Food: 2
Service: 1
Got my order wrong 3 times, worker announced orders in Spanish and no one knew who’s was who’s, drink dispenser in the main area was shut off, bathroom door must be unlocked upon request, and stall door does not lock. Worst McDonalds I’ve ever been to
Atmosphere: 1
Food: 5
Service: 1
Food is always fresh, but sometimes there's a wait.
Atmosphere: 5
Food: 5
Service: 4
Not clean, My food was just dumped in the bag, my sandwich was horrible and not fresh at all. The buns were old, the meat was hard and the cheese was hard. The French fries were stale and old. An the person taking my order was extremely unpleasant and rude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went there around 4pm they had no mcchickens no drink trays my 4 piece came with a 6 piece box my large drink was turned into a medium some how having no English speaking people at register . Who's running this show? Yall need to do better hire more stafff to accommodate these crazy wait times !
Atmosphere: 1
Food: 3
Service: 1
The constant pandhandling going on inside and loitering visible outside was alarming. Still food was food. Got my food and ran to my truck It was raining...
Atmosphere: 1
Food: 4
Service: 4
I have experienced the worst customer service for all Mc Donald locations l, especially this location. Staff and managers act like your an inconvenience by coming in the lobby, no interactions with customers and come off rude when finally spoken with.
This is not how I would like my business to operate, think some corporate retraining is needed to bring back some
Positive customer service to the business!
Atmosphere: 1
Food: 2
Service: 1
Its McDonald's
Atmosphere: 1
Food: 2
Service: 2
Asked for Sprite and got seltzer water this isn’t the first time and a Hi C which my husband got taste like straight water! Check your fountain machines !
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