McDonald's
1361 Liberty St, Springfield
(413) 736-1905
Recent Reviews
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Big Mac was very good:D
Atmosphere: 5
Food: 5
Service: 5
Chicken nuggets were overcooked (maybe old oil) and the ice cream machine didn't work.
Atmosphere: 4
Food: 3
Service: 5
I’ve only been here for breakfast. The woman who delivers to my table is quick, efficient, and friendly. 🍳🥞🧇☕️I never caught her name - a kind, gentle Hispanic woman who would always deliver my tray at the far corner. Please consider giving her an extra tip, and to corporate, a raise, because this is what service truly looks like.
Note: My rating reflects the breakfast times.
It’s peaceful, freshly cleaned in the morning. 🧼🧹 There are some characters as usual but it’s a clean location with clean restrooms. 🚻
During other hours, I can’t say this is the best place to be… but it’s one of the better McD’s in the area compared to others downtown!
Atmosphere: 4
Food: 5
Service: 5
If I could give 0 stars I would!! Every single time I ask for extra onions on my burger they NEVER put any. In fact, they put less than what a regular burger would have. It’s like they get bothered by you asking for extra. It’s happened to me so many time’s and this was the last straw.
It's McDonalds
Atmosphere: 4
Food: 5
Service: 3
Great food and mclovin every bite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Cheeseburger, Egg Mcmuffin, Mcchicken, World Famous Fries, Quarter Pounder Hamburger, Found in Chicken Nuggets, Strawberry \u0026 Crème Pie, Mcdouble, Oatmeal Raisin Cookie, Sausage Biscuit with Egg, Sausage Burrito, Mcflurry with M\u0026M's Candies, Hot Fudge Sundae, Sausage Egg \u0026 Cheese Mcgriddles
I just ordered breakfast and not only did they hand us the wrong drink at the window, but when I got home the whole damn order was wrong. It made me soad because we got there before breakfast cut off.
Short version, mix up on drive thru. Went back, somewhat corrected went back 3rd time spoke to Mgr Emily very cautious and credited order.she is the best. You have a winner there!
Atmosphere: 4
Food: 5
Service: 4
While I typically avoid dining at McDonald's, a few weeks ago I decided to stop by for breakfast. However, I was met with an unfortunate situation: the restaurant refused to accept my debit card and insisted on cash only. This was quite frustrating, especially considering how rare it is for people to carry cash these days. It made me realize how challenging it can be to navigate dining options when modern payment methods aren't accepted.
Atmosphere: 1
Service: 1
I had a long day of work and family wanted "Fast food" I had a choice of BK or MCD, no line at MCd,so I get in line,pay $32, get my order,look in the bag and it's not my order .ok.go park in lane 1 and we'll get you your order... 10 minutes later, I get half my order,I tell the kid what's missing..10 more minutes,I'm not fuming cuz the stuff I have is now getting cold .I go in and only 2 people in the restaurant, 15 teenagers working and I'm like,where's the rest of my order? I tell them they messed up not once but twice, and now they are making my double cheeseburger and fries.. The kid that brought me my order never told them I was missing more food,he just went back in.. They Clearly hire a bunch of young punks,and sadly to pay $32 to eat MCD is disgusting.. never again..BK it is..Grown ups working,and they actually care about the "fast food" 30 minutes at MCD..
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Apparently, they forgot to click over to take care of that one. Just continue to take care of the other line. I got out when inside they were very nonchalant about it didn’t seem to care and then when the manager came over, I mentioned it to her and she just was like sorry she must’ve forgot to click over, and not sure when your prices went up but 320 for two cookies is wild then I get our happy meals they hand me the cups and everything which I ordered a bottle of water…… Fries were cold And this was my money
Atmosphere: 1
Food: 1
Service: 1
Tried the McFlurry with hot fudge... good but not great... after all it is McDonald's... restaurant was good.
Food: 4
Service: 5
It’s great or if you’re in a bind but not the healthiest, but still the tastiest
Atmosphere: 1
Food: 4
Service: 3
Double cheeseburger thin AF, dry and horrible! Not worth the 50 cents
Atmosphere: 5
Food: 1
Service: 5
Needs more cleanliness and order
Atmosphere: 2
Food: 5
Service: 3
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