I almost always come here all the time but lately the service has been horrible.The greetings are none existent. I say hello I dont get nothing but your total is ...I give my money or card, i say thank you, I dont get a your welcome! All I get is a nob. Same when I get my food at the last window, I say thank you, expecting a your welcome have a nice day. No nope 👎 all I get is an unwelcome look and a please don't come again type of vibe. The prices are to high and the customers service is garbage. Trainers need to train on how to greet your customers, please do better!
Atmosphere: 1
Food: 1
Service: 1
Jayson Desjardins
Ordered on app to pickup went through drive that 9:50pm and the speaker said they were closed and the signs say close at 11pm
Atmosphere: 1
Food: 1
Service: 1
Lee Figueroa
I haven't been to this restaurant in quite a while. Figured they couldn't be as bad now. I was wrong. Old fries. Dry and old burger. They're supposed to bring your food to you. They didn't. I got my food because i got up to check what was taking so long, in an empty place. My order was in a bag on the counter. Won't be goving them the benefit of a soubt ever again. Go to BKs, don't waste your time at this restaurant.
Atmosphere: 3
Food: 2
Service: 1
Jessica Mcdaniel
Today I pulled up with my client who is blind that downloaded the mcd app and had a free sandwich the manager was so kind and helped lillyEllis thank you for being kind and extremely helpful to one who can’t see!!!
Atmosphere: 3
Service: 5
Adriana Torres
Usually when I go into this location its in the late evening. I like the night manager her name is Rachel (sorry if its not the correct spelling) she is super nice and very welcoming when ever I order and runs the store very well.
Atmosphere: 5
Food: 5
Service: 5
Cristina Nieves
Im really upset I’m a regular customer I stopped to buy a meal at 10:35pm and a lady at the speaker tells me they are close! I respond back knowing they close at 11pm and her answer was that they haven’t updated the time in the app.
Service: 1
Kethzie Torres
i ordered and they had me wait in #3 and took over 25 min they gave the food to the people before me and after me and I was still waiting they kept giving people that came after me their food so when they finally came with my “food” I left quick cause my break was almost done and when I got back to work I noticed the McDouble was missing
Vega Dunham
The meals were rich and satisfying.
Atmosphere: 5
Food: 5
Service: 5
Fabian Curtis
Cold food
D Blanch
Food was good, staff friendly and helpful, and service was fast. 👍🏼
This was seriously the best McDonalds I've ever visited, the food was great it wasn't like burger king, the employees actually gave me more portions than I expected from all other locations, I even got some free food as well.
Atmosphere: 3
Food: 5
Service: 4
Michael. Bonavita
Food was hot, delicious, very clean restaurant friendly workers
Atmosphere: 5
Food: 5
Service: 5
Jody Ruth Surprenant
Took my children out to eat after my daughter had her artwork posted in the Springfield Museum of Art
Atmosphere: 5
Food: 5
Service: 5
Amber
Service was extremely slow, girl at the window was rude and our burgers came without bottom buns.
Atmosphere: 2
Food: 3
Service: 2
cheryl best
Service was good, it was not crowded and facility was and the process of being cleaned
I almost always come here all the time but lately the service has been horrible.The greetings are none existent. I say hello I dont get nothing but your total is ...I give my money or card, i say thank you, I dont get a your welcome! All I get is a nob. Same when I get my food at the last window, I say thank you, expecting a your welcome have a nice day. No nope 👎 all I get is an unwelcome look and a please don't come again type of vibe. The prices are to high and the customers service is garbage. Trainers need to train on how to greet your customers, please do better!
Atmosphere: 1
Food: 1
Service: 1
Ordered on app to pickup went through drive that 9:50pm and the speaker said they were closed and the signs say close at 11pm
Atmosphere: 1
Food: 1
Service: 1
I haven't been to this restaurant in quite a while. Figured they couldn't be as bad now. I was wrong. Old fries. Dry and old burger. They're supposed to bring your food to you. They didn't. I got my food because i got up to check what was taking so long, in an empty place. My order was in a bag on the counter. Won't be goving them the benefit of a soubt ever again. Go to BKs, don't waste your time at this restaurant.
Atmosphere: 3
Food: 2
Service: 1
Today I pulled up with my client who is blind that downloaded the mcd app and had a free sandwich the manager was so kind and helped lillyEllis thank you for being kind and extremely helpful to one who can’t see!!!
Atmosphere: 3
Service: 5
Usually when I go into this location its in the late evening. I like the night manager her name is Rachel (sorry if its not the correct spelling) she is super nice and very welcoming when ever I order and runs the store very well.
Atmosphere: 5
Food: 5
Service: 5
Im really upset I’m a regular customer I stopped to buy a meal at 10:35pm and a lady at the speaker tells me they are close! I respond back knowing they close at 11pm and her answer was that they haven’t updated the time in the app.
Service: 1
i ordered and they had me wait in #3 and took over 25 min they gave the food to the people before me and after me and I was still waiting they kept giving people that came after me their food so when they finally came with my “food” I left quick cause my break was almost done and when I got back to work I noticed the McDouble was missing
The meals were rich and satisfying.
Atmosphere: 5
Food: 5
Service: 5
Cold food
Food was good, staff friendly and helpful, and service was fast. 👍🏼
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
This was seriously the best McDonalds I've ever visited, the food was great it wasn't like burger king, the employees actually gave me more portions than I expected from all other locations, I even got some free food as well.
Atmosphere: 3
Food: 5
Service: 4
Food was hot, delicious, very clean restaurant friendly workers
Atmosphere: 5
Food: 5
Service: 5
Took my children out to eat after my daughter had her artwork posted in the Springfield Museum of Art
Atmosphere: 5
Food: 5
Service: 5
Service was extremely slow, girl at the window was rude and our burgers came without bottom buns.
Atmosphere: 2
Food: 3
Service: 2
Service was good, it was not crowded and facility was and the process of being cleaned
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
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