McDonald's

1610 Boston Post Rd, Springfield
(413) 543-3473

Recent Reviews

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Brittany-Ann Desrochers

Ordered through app, confirmed order at windows, they gave our order to another person. And didnt get our extras after we had to wait to remake the order

Food: 4

Service: 3

Joshua Mclain

Well its McDonald's whats there to know lol

Atmosphere: 2

Food: 3

Service: 3

Lu

One of the mcdonald that still has the playground at a great location just wish the workers there would be more attentive being an old original

Atmosphere: 3

Food: 3

Service: 3

fearsome 4rest

They never answer their phone

Service: 1

Chris K

Establishment Was Very Clean Food Was Good

Atmosphere: 5

Food: 5

Service: 5

Tammie Streeter

Like most children, they love McDonalds and my 5 and 6y/o grandchildren are no different. My grands especially like the indoor playscape. This happens to be the only McDonalds in the area that still have a playscape. Seeing that it was dinner time, I ordered the Mcnuggets and fries. Both were cold. I asked the young man who served me if he can have my meal cooked fresh. He said yes and the person who was cooking confirmed my request. Several minutes passed and I re-asked. My request was ignored and when I brought this matter to the manager, I was told that he had no knowledge of the matter and proceeded to tell me about his allergies acting up and that he doesn't hear very well, etc. I'm not sure what that all had to do with my issue. Meantime, he continued to speak to me in a condescending manner and even yelled. I'm not sure if it was my looks or why I was not treated like a money spending customer. Nevertheless, this customer service is intolerable. Obviously, the manager did not care about that.

Atmosphere: 1

Food: 1

Service: 1

salal

I wouldn’t recommend this location my order is wrong almost every time I go

Zach Zona

This place is an embarrassment. The staff does not know how to do their job and they are all rude and disrespectful. I couldn’t even ask simple questions without a nasty nasty attitude and response from everyone there. I would be miserable and angry if I worked at McDonald’s too lmfao that’s why they’re where they’re at. Do not go to this embarrassing establishment

Atmosphere: 1

Food: 1

Service: 1

x0xt

The atmosphere was crowded. Dirty.
The food was rushed and overpriced, not to mention poorly put together and rubbery due to overcooking.
Will not purchase food here again.

Atmosphere: 1

Food: 1

Service: 3

Edgardo Ojeda

Terrible

Adrian Garvin

You get what you paid for

Atmosphere: 4

Food: 5

Service: 4

Gisele N.

Just stopped by this location with my boys after a hot day at Six Flags. Ordered online to pick up at the counter and I have to say this was probably the best service I ever got at a McDonald’s . Matthew made sure we got everything corrected and that was VERY welcoming and polite. I believe he is one of the managers. Food was also very good ! But the service definitely impressed as unfortunately it doesn’t happen often at fast food places. Thanks Matthew !!!

Atmosphere: 5

Food: 5

Service: 5

Samuel Almeyda

This is so expensive! $20 for a kids meal and only a fish filet, not the meal, but only a fish filet. And service is terrible.

Atmosphere: 2

Food: 2

Service: 1

J Millar

Very clean & quick service

Atmosphere: 3

Food: 3

Service: 5

Grinch0975

Asked 4 times for my order kept getting it wrong. Got up to the window the girl had to fix it again. Then my large fry looks like a small, $7.00 for a small fry.

Atmosphere: 4

Food: 2

Service: 1

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