Napoli Pizza Restaurant

1633 Bay St, Springfield
(413) 455-2446

Recent Reviews

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Diana R.

Guy cooking in the back is a gentleman. Thank you for the Chicken Gyro and being open late.

Atmosphere: 5

Food: 5

Service: 5

Dapigoose

Greasy as hell. I went through 8 napkins trying to wipe the grease off. DO NOT COME HERE.

Atmosphere: 1

Food: 1

Service: 3

Aryan Rana

I recently had the pleasure of trying Pizza & Grinder, and I must say, it exceeded all expectations! The pizza was absolutely delicious—perfectly crispy crust, rich sauce, and a generous amount of fresh, high-quality toppings. Each bite was full of flavor, and you could tell the ingredients were top-notch.

As for the grinder which I believe is a local specialty or another menu item it was equally impressive. The flavors were bold and well-balanced, offering a unique taste that complemented the pizza perfectly. The combination of textures and seasoning was just right nothing was overdone, and each ingredient was in harmony
The service was friendly and attentive and the atmosphere was relaxed and inviting. If you're in the mood for great food I highly recommend Pizza and Grinder You won't be disappointed

Atmosphere: 5

Food: 5

Service: 5

Edward Johnson

Don't bother looking at any of their pictures. Ordered a buffalo chicken pizza cuz the picture looked what it should be. Chicken marinade in buffalo sauce with buffalo sauce on top of the crust with cheese on top of everything like a normal buffalo chicken pizza should be and all they gave us was a cheese pizza with some buffalo chicken on top and charged us a specialty Pizza price you don't put red sauce on a buffalo chicken pizza and you don't advertise your pizzas to look a certain way and then give you a hot mess. This place could be great but the false advertisement is unreal My mom got their stuffed shells dinner and it's a frozen stuffed shell from some restaurant provider with a not great sauce and cheese and it was oily on top overall bad experience. Extremely disappointed The only highlight of the place I could say is they're open 7 days a week. Other than that it's not worth the money the time. Don't be fooled like I was spend your money somewhere else

Atmosphere: 1

Food: 1

Service: 3

Desiree McDowell

I've passed this place a million times living in Springfield. I never ate from there until one day randomly wanted wings and gave this place a go. I've now ordered from here numerous times since then and they haven't disappointed me once. Everything from here is great specifically the sweet chili jumbo wings and grinders. Definitely a Springfield gem!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Napoli

devendr sai

Great pizza , definitely need to try this place it has good flavor of

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Napoli

Ms. Dee

I’ve been ordering food here for a few months now cause their food is very yummy. Service? Halloween day I picked up order to get home to find out it wasn’t what I ordered and since I don’t do red sause I couldn’t even eat that pizza. I’m still waiting for the pizza they promised I will never order from this place again. Taking my business somewhere else!
You contact me because I posted. If not you would ignore the whole situation. I was ill still am and I said I couldn’t pick it up. Never heard back. You should have delivered it. I have all the write to post here. That’s bad business on your part. And by the way nobody told me to pick up anything.

Michael Gemelli

Not from around here, I ordered from this place because the pictures on their website looked delicious. After receiving my pizza and calzone, it looks nothing like the pictures on their website and was absolutely disgusting, don't waste your time or money stay away from this place!!!

Atmosphere: 1

Food: 1

Service: 1

Justin Charette

30min delivery turned to 1hr and a few minutes. Pizza was cold. Thursday 9pm.

Food: 2

Service: 3

Janak Dhabuwala

Excellent pizza Very delicious Reasonably priced

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Garlic Chicken Pizza

S Anderson

I don’t usually order from this restaurant and thought I’d give them a try. I ordered two grinders , steak -cheese and a turkey grinder. I had the steak and cheese which honestly wasn’t the best but the serving was reasonable for the price. My mother had the turkey grinder which sadly consisted of mostly shredded lettuce with just a couple of slices of very thin turkey. For $10 you’d think your grinder wouldn’t be mainly shredded lettuce. So for that reason I definitely won’t be wasting in more of my money at napoli’s. Evidently they don’t value everyone’s business.

Food: 2

Service: 2

Isandra Cuba

Loved it, especially their chicken wings they're delicious ?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Supreme Pizza, Pepperoni Pizza Slice, Chicken Broccoli Alfredo

Jose Silva

I'm a Dasher and it's always a smile and fast pickup

jeromey terrio

They need to hire someone that can actually take a simple order over the phone

Food: 3

Service: 1

Hank O

First restaurant I ever walked in and was told take out only. Yet they have a bar and pool table. Rude people bad smell, probably saved me.

Atmosphere: 1

Service: 1

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