palace pizza

608 Page Blvd, Springfield
(413) 781-0013

Recent Reviews

Kelly G

Pizza combo was pretty good. We also liked their wings.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Pizza, Wings

Ses Lopez

I used to order from here a lot and never had any issues with the food until recently. However, I just read that the place was sold relatively recently. I'm not sure if this is true or not, but it might explain some things.When the females take the orders over the phone they are super friendly. When one of the men takes my orders, he usually sounds irritated and rushes.I used to love getting their gyros. I had the beef and the chicken ones before. Both were authentic gyro meat. I ordered both recently and it was terrible. For the chicken gyro, instead of the authentic gyro meat, it was chopped chicken breast they grilled on a flat top, with no seasoning. It was very dry and unlike any chicken gyro I have ever had. I'm not sure if they ran out of the actual gyro meat and instead of calling to let me know they just half a** something together. To top it off, normally it has tzatziki sauce. The sauce taste more like tartar sauce. The beef was the same thing. Just as disappointing was the pita. They used to make it fresh and it was actually a hot pita pocket, perfectly grilled. I don't know what kind of bread they use now but it's like a thick, dough like disc, that is not split open like a pita pocket. It's not even grilled.The pizza is very good! I usually order it for a group of us and everyone loves it. I don't care for the sausages on their pizza. Everything else is usually great. My favorite thing to get here are the calzones and the wings. They have the best calzones and spaghetti sauce in the area. Hopefully they don't change those recipes.Their wings are also good but I always have to tell them to make sure they fry them hard so that they are crispy. For whatever reason they can't fry chicken wings. The skin is always soft. Never crispy. I've never had fried chicken wings like that. Lol My favorite wing sauce is the garlic parm. It's not freshly minced garlic and grated parm. It's more like a garlic parm dressing, but it's good. Their barbecue sauce is not good but it's not terrible. It's just okay. It doesn't taste like traditional BBQ at all. It tastes more like watered down, mild buffalo sauce.Delivery is hit or miss. I normally do contactless delivery with easy instructions. Call me. Lol It's a hit when the delivery driver that has worked there for years delivers the food because he's very thoughtful, quick, and polite. He rings the doorbell AND calls. I usually tell him to leave it on the door handle, which is protected by a glass door. His tip is always included over the phone when I first place the order. The new delivery driver does not ring the doorbell or call. He just leaves the food on the porch floor. One day he did this in the rain. The bag was soaked. We have a railing but he didn't even put it on there. I'm assuming he was probably in a rush. I mentioned this one day when I placed another order and asked the employee to please have the delivery driver call me so that the food is not just sitting out and they said they would try to tell him but there was no guarantee the driver would listen.Their grinders are excellent! I've had pretty much almost every grinder on the menu. Their garlic bread is super cheap and in my opinion overpriced for the cheap bread and garlic powder. It doesn't taste like garlic. It tastes more like toasted cheap bread and butter. I don't order it anymore. Overall I recommend. I just continue ordering the things I like. If they continue changing the quality of their ingredients and reducing them, I would likely stop ordering from here.

Food: 3

Service: 3

Recommended dishes: Turkey, Pizza, Meatball Grinder, Fried Clams Wrap, Turkey Club Sandwich, Steak & Cheese Grinder, Wings, Large Cheese Pizza

Jenn Pesquira

Parking: Park infront of the shop on a main road or of you're feeling gutsy across the street and hoping they'll slow down or stop to let you cross, but be prepared to run, lol.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Pizza, Steak, French Fries

lady Daniels

Terrible place...the pizza is reheated and the food isn't that good for the way they treat you.Save your money and go some

Atmosphere: 1

Food: 1

Service: 1

Michelle Baez

I asked for steak and cheese, got lettuce and tomato no mayo no mushrooms. Never again to go to this place.

Atmosphere: 1

Food: 1

Service: 1

Luis Remigio Corcino Gomez

Just fir pick

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Pizza

Brenda Vargas

The staff, the food and the prices are great. We've tried a few different items from their menu, and so far, everything has been delicious!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Buffalo Wings, Turkey Club, Boneless Buffalo Wings, Pizza, Meatball Grinder, Wings

Singh Foo

Very nice people and food is

Atmosphere: 5

Food: 5

Service: 5

Mustafa Genç

Everything excellent,,friendly costumer service food is soo delicious ?

Atmosphere: 5

Food: 5

Service: 5

Bakhtiyar Hamidov

This place is a hidden gem! I’ve tried pretty much everything on their menu and it’s always the best looking and delicious food! I’ve dined in a lot of times, but mostly I order to go or using their fast delivery! The crew is very friendly, especially their delivery drivers! I love to accommodate guests at my house, and all of my guests always compliments their food! 100% RECOMMENDED! You won’t regret. I hope my review gonna be helpful for locals and guests of this little town. Bon appetite!Vegetarian options: The best and delicious vegetarian options around!Dietary restrictions: The stuff is very friendly and always asks about any allergies when you’re placing the order.Parking: There’s plenty free parking spaces on the street.Kid-friendliness: Family friendly place, great for little family gatherings

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Wings, Sauce, Turkey Club, Boneless Buffalo Wings, Turkey, Pizza, Dressing, Quesadilla, Meatball Grinder, Fried Clams Wrap, Turkey Club Sandwich, Steak, Fries and Grilled Chicken Salad, Garlic Bread, French Fries, Fried, Meatball, Wings, Rueben, Large Cheese Pizza

dee

The girl at the counter charged me a different price ($2.26 more) from the price on the menu. When I asked why, she told me that the price is more than on the menu because they are waiting on an updated menu. I should have said never mind at that point, but I didn't and I regret it. Those were the worse wings i ever had. They were fried so dry and tasted terrible and was a total waste of my money. Never again.

Food: 1

Service: 1

Elanur Durkaya

Their food always fresh and hot I love their pizza and wings they have delicious food and all employees so friendly ,nice smiling, and helpful ???????

Atmosphere: 5

Food: 5

Service: 5

Hakan Durkaya

They have so delicious food and store is so clean employees are so nice sweet and friendly also phone girls are smiling their delivery so fast

Atmosphere: 5

Food: 5

Service: 5

Diana R.

Had my first steak and cheese. I loved it. Meat wasn’t oily when cooked and I appreciate that. Yummy thank you.

Jess Cruz

This place is the best!We order pizza here ALL the time!.We moved down the street and decided to give them a shot. Our daughter has autism and has a hard time eating different foods, but she'll eat this pizza all day. They make the dough fresh everyday, the pizza is always delicious! They have great salads, curly fries, and more.They have great customer service! They're always so kind and welcoming. We just love this place all around.If you're in Springfield, stop on by. You won't regret it.

Atmosphere: 5

Food: 5

Service: 5

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