The food is excellent but I did have a driver that was very rude and disrespectful did a lot of cussing I did report it
Atmosphere: 4
Food: 5
Service: 4
Lee Marr
Had a combo slice it was about $6. It taste great n worth it. Cannot comment much on customer service as I was only there for about 4 minutes or less however, the gentlemen who took my order was nice, professional and spoke Spanish. Will b coming back to try out a grinder.
Atmosphere: 5
Food: 5
Service: 5
James Bouchereau
If I could give this place zero stars that would be too many. My family has ordered from this shop for over two decades. We ordered delivery tonight and the manager delivered it. We gave him the mailing address by mistake which is visible from the homes physical address. The manager had a temper tantrum, swore at us and told us not to order again. I called the restaurant and asked to speak to the owner and the young woman that answered “did not know the owner’s last name”
Their customer service is atrocious especially considering there are many other establishments to choose from within a 5 mile radius.
Atmosphere: 1
Food: 2
Service: 1
Bethany Eckert
Just did two pizzas for take out and they were great! My family is new to the neighborhood and I can forsee this place becoming a regular Friday night treat. The staff was helpful and nice. They had the food quickly prepared and it was fresh and hot.
Food was great till I had to make a complaint about one of their male drivers being disrespectful. All sudden my food started being disgusting.Chicken cutlet salty chicken to even burnt.Steak and cheese barely meat! Thanks for the Patriotic service Guys!
Food: 1
Service: 2
Kellz 82
My co worker has picked up for me a few times a pepperoni grinder with only mayo / lettuce / cheese and every time thus far best pepperoni grinder I ever had . The bread was toasted perfectly as well , not too hard or too soft . If they keep this up I will continue to return . Thanks !
Food: 4
Allen C. Loughman
Absolutely terrible. Probably the worst pizza in the pioneer valley. Been ordering from them out of convenience for 20 years or more. It used to be better. Then the new owners came in and it's been nothing but garbage. Cheap products. Poor training of their team. They recently gave away our pizza to another customer. I got on the phone and called to see if something could be done about it. I was met by a rude woman who insisted her manager was on a delivery. I've have over a decade of delivery and restaurant experience. Very very rarely is a manager on a delivery. Clearly trying to hide her mistake and cover it up. Absolutely garbage service.
Cindy
I HIGHLY recommend their meatball grinder!! It's my gold standard ? Seating is minimal --order to go
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Ziti Eggplant Parmesan
Edwin Gonzalez
Won't deliver unless it's a $25 order....every other place is $15...might as well not deliver or have it on your website!!!
I'm not a fan, but now I remember why I have been avoiding for year's. Lack of service.
Atmosphere: 2
Food: 2
Service: 2
Patrick Linnehan
Place has gone WAY downhill. Hasn’t been good for over 5 years now . Food is terrible, it’s clear these people have no pride whatsoever in what they do, Horrible service , no one ever smiles , lucky if somebody even answers the phone sometimes. Only reason they got 1 star is because zero wasn’t
Atmosphere: 1
Food: 1
Service: 1
Don Williams
Best tasting pizza in Springfield! Great service and fantastic menu with tons of options. Give them a try.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza
Thomas F Olson
I ordered 2 grinders, the bread was toasted to perfection, not to crispy and still soft. The meatball was great and the Turkey was packed full,,scrumptious! Both foot long for $10. I will be back. BTW, the slices look good, maybe next time.
Atmosphere: 2
Food: 5
Service: 5
Hilary Amparo
Stuffed shells were horrible , the sauce was disgusting. Do not recommend at all .
The food is excellent but I did have a driver that was very rude and disrespectful did a lot of cussing I did report it
Atmosphere: 4
Food: 5
Service: 4
Had a combo slice it was about $6. It taste great n worth it. Cannot comment much on customer service as I was only there for about 4 minutes or less however, the gentlemen who took my order was nice, professional and spoke Spanish. Will b coming back to try out a grinder.
Atmosphere: 5
Food: 5
Service: 5
If I could give this place zero stars that would be too many. My family has ordered from this shop for over two decades. We ordered delivery tonight and the manager delivered it. We gave him the mailing address by mistake which is visible from the homes physical address. The manager had a temper tantrum, swore at us and told us not to order again. I called the restaurant and asked to speak to the owner and the young woman that answered “did not know the owner’s last name”
Their customer service is atrocious especially considering there are many other establishments to choose from within a 5 mile radius.
Atmosphere: 1
Food: 2
Service: 1
Just did two pizzas for take out and they were great! My family is new to the neighborhood and I can forsee this place becoming a regular Friday night treat. The staff was helpful and nice. They had the food quickly prepared and it was fresh and hot.
Atmosphere: 4
Food: 5
Service: 5
Food is always tasty and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmesan, Ziti Eggplant Parmesan, Pizza
Food was great till I had to make a complaint about one of their male drivers being disrespectful. All sudden my food started being disgusting.Chicken cutlet salty chicken to even burnt.Steak and cheese barely meat!
Thanks for the Patriotic service Guys!
Food: 1
Service: 2
My co worker has picked up for me a few times a pepperoni grinder with only mayo / lettuce / cheese and every time thus far best pepperoni grinder I ever had . The bread was toasted perfectly as well , not too hard or too soft . If they keep this up I will continue to return . Thanks !
Food: 4
Absolutely terrible. Probably the worst pizza in the pioneer valley. Been ordering from them out of convenience for 20 years or more. It used to be better. Then the new owners came in and it's been nothing but garbage. Cheap products. Poor training of their team. They recently gave away our pizza to another customer. I got on the phone and called to see if something could be done about it. I was met by a rude woman who insisted her manager was on a delivery. I've have over a decade of delivery and restaurant experience. Very very rarely is a manager on a delivery. Clearly trying to hide her mistake and cover it up. Absolutely garbage service.
I HIGHLY recommend their meatball grinder!! It's my gold standard ?
Seating is minimal --order to go
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Ziti Eggplant Parmesan
Won't deliver unless it's a $25 order....every other place is $15...might as well not deliver or have it on your website!!!
Service: 1
Restaurantji Recommends
I'm not a fan, but now I remember why I have been avoiding for year's. Lack of service.
Atmosphere: 2
Food: 2
Service: 2
Place has gone WAY downhill. Hasn’t been good for over 5 years now . Food is terrible, it’s clear these people have no pride whatsoever in what they do, Horrible service , no one ever smiles , lucky if somebody even answers the phone sometimes. Only reason they got 1 star is because zero wasn’t
Atmosphere: 1
Food: 1
Service: 1
Best tasting pizza in Springfield! Great service and fantastic menu with tons of options. Give them a try.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza
I ordered 2 grinders, the bread was toasted to perfection, not to crispy and still soft. The meatball was great and the Turkey was packed full,,scrumptious! Both foot long for $10. I will be back. BTW, the slices look good, maybe next time.
Atmosphere: 2
Food: 5
Service: 5
Stuffed shells were horrible , the sauce was disgusting. Do not recommend at all .
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