Great food, but whoever answers the phone is rude and unprofessional. You call and get an attitude or they simply hang up in your face. I used to order online just so I wouldn't have to deal with that, but for some reason the great chicken wings are no longer an option online. Just lost a customer because someone doesn't want to do their job.
Nayiah Boyd
Ok I tried not to judge how sloppy the cutting job was. But nah….this takes the cake for the worst pizza Ive ever had. I cant even describe the taste. Primos USED to be good. It literally was oil, cheese and nasty half baked crust.
Art Official Intelligence
Great food, but whoever answers the phone is rude and unprofessional. You call and get an attitude or they simply hang up in your face. I used to order online just so I wouldn't have to deal with that, but for some reason the great chicken wings are no longer an option online. Just lost a customer because someone doesn't want to do their job.
Sam Bone
The best pizza in New England by far...
Crazyy Natyy
If there is a new cook He needs to be trained garlic knots were raw and drowned in butter and wings were salty.
Dr Carl Andre Lynch
One of Springfield's hidden gems. My first experience was 5 years ago. Baked Ziti with the house salad. The taste took me back to New York. Yes, it was that good ?
Chuck Roy
Went and ordered a blt (bacon lettuce and tomato) right i think we all can agree had cheese on it and when i called to tell them it was wrong they agrred to make another one but had an attitude started giving me attitude saying all subs come with cheese where does it say that on your menu also saying i was giving them attitude what great customer service not... And also not following the mask mandate law even if vaccinated r they special to this law??? So i guess if you dont mind people with no mask amd no gloves touching your food go here should be called covid 19 pizzeria
Luis Hernandez
Love it . Really good pizza ?.
Dusty Daigle
How do u live with your selves charging 13.99 a spice at 6 flags im starting a movment to ban you from 6 flags i already have 521 supporters and its been 12 min and 31 sec good luck u communists
Mikki Robinson
Tried to place an order here through Grubhub the other waited about half an hour and then they canceled my order. Decided to try to give it a second shot tonight and was unfortunately very disappointed, my buffalo chicken pizza tasted like there was no buffalo on it it also came folded over. I had also ordered a slice of chocolate cake which was delivered to me half frozen.
Once upon a time, there was joy in the world. There were marvelous community social events, at a gorgeous old apartment building, which could be anthropomorphised, and compared to a genteel Great Aunt, who, even though she's a bit down at heel these days, is still rather grand. "And how does this relate to pizza?" one might ask. Patience, youngling. IT DOES. At these social events, Primo's Pizza was always served. The people in charge of the events took up a collection from the neighbours who had confirmed their attendance, and gigantic, fresh, delicious hot Primo's Pizzas always arrived, zippy quick, to sate even the most voracious appetite, adding greatly to the general festivities and cheer, all around. Two years later, in a desolate world, where joy is sparse, and the murderous virus continues to stalk the unwary, clutching the skeletal hand of its best friend, The Grim Reaper, the Grand Dame no longer is the scene of social events. But Primo's is still here. They weathered the plague-storm, and after two bleak, pie-less years, the horrible covid has subsided to the point where I was feeling courageous enough to make the call. I could have chosen some other place, but I did not. Primo's has awesome pie. I got a personal sized combo, and it's no skimpy little disc, I'll tell ya. The ingredients are fresh, as always, and they aren't scanty with them, either. Mushrooms, peppers, hamburg, and....pepperoni....Oh yum. Yum, yum. Add in the thin, delicious crust, tangy tomato sauce and flavourful cheese, and you'll get a very happy JD, who has been slogging for way too long, through a grim and cheerless world, without any pizza. It was even better than I remembered it being. And that was pretty danged good. May the Pizza Gods bless them forever. They deliver. Huzzah for Primo's!
Brooklynn Downing
0 Stars. I have tried placing an order 10 times and their website does not work. They allow you to make an order through Google and that does not work either. I have called 11 times and they DO NOT PICK UP THEIR PHONE Absolutely unacceptable and lazy. I placed an order several times. If they try to charge me that will confirm how unprofessional and disorganized they are.
Mike German
When you order a large pizza, know that you're getting a yard of pizza! Pizza and wings were delicious. Real happy with the order but totally surprised by the size haha. My fault for ordering without looking at the menu. Whoops!
Great food, but whoever answers the phone is rude and unprofessional. You call and get an attitude or they simply hang up in your face. I used to order online just so I wouldn't have to deal with that, but for some reason the great chicken wings are no longer an option online. Just lost a customer because someone doesn't want to do their job.
Ok I tried not to judge how sloppy the cutting job was. But nah….this takes the cake for the worst pizza Ive ever had. I cant even describe the taste. Primos USED to be good. It literally was oil, cheese and nasty half baked crust.
Great food, but whoever answers the phone is rude and unprofessional. You call and get an attitude or they simply hang up in your face. I used to order online just so I wouldn't have to deal with that, but for some reason the great chicken wings are no longer an option online. Just lost a customer because someone doesn't want to do their job.
The best pizza in New England by far...
If there is a new cook He needs to be trained garlic knots were raw and drowned in butter and wings were salty.
One of Springfield's hidden gems. My first experience was 5 years ago. Baked Ziti with the house salad. The taste took me back to New York. Yes, it was that good ?
Went and ordered a blt (bacon lettuce and tomato) right i think we all can agree had cheese on it and when i called to tell them it was wrong they agrred to make another one but had an attitude started giving me attitude saying all subs come with cheese where does it say that on your menu also saying i was giving them attitude what great customer service not... And also not following the mask mandate law even if vaccinated r they special to this law??? So i guess if you dont mind people with no mask amd no gloves touching your food go here should be called covid 19 pizzeria
Love it . Really good pizza ?.
How do u live with your selves charging 13.99 a spice at 6 flags im starting a movment to ban you from 6 flags i already have 521 supporters and its been 12 min and 31 sec good luck u communists
Tried to place an order here through Grubhub the other waited about half an hour and then they canceled my order. Decided to try to give it a second shot tonight and was unfortunately very disappointed, my buffalo chicken pizza tasted like there was no buffalo on it it also came folded over. I had also ordered a slice of chocolate cake which was delivered to me half frozen.
Restaurantji Recommends
Once upon a time, there was joy in the world. There were marvelous community social events, at a gorgeous old apartment building, which could be anthropomorphised, and compared to a genteel Great Aunt, who, even though she's a bit down at heel these days, is still rather grand. "And how does this relate to pizza?" one might ask. Patience, youngling. IT DOES. At these social events, Primo's Pizza was always served. The people in charge of the events took up a collection from the neighbours who had confirmed their attendance, and gigantic, fresh, delicious hot Primo's Pizzas always arrived, zippy quick, to sate even the most voracious appetite, adding greatly to the general festivities and cheer, all around. Two years later, in a desolate world, where joy is sparse, and the murderous virus continues to stalk the unwary, clutching the skeletal hand of its best friend, The Grim Reaper, the Grand Dame no longer is the scene of social events. But Primo's is still here. They weathered the plague-storm, and after two bleak, pie-less years, the horrible covid has subsided to the point where I was feeling courageous enough to make the call. I could have chosen some other place, but I did not. Primo's has awesome pie. I got a personal sized combo, and it's no skimpy little disc, I'll tell ya. The ingredients are fresh, as always, and they aren't scanty with them, either. Mushrooms, peppers, hamburg, and....pepperoni....Oh yum. Yum, yum. Add in the thin, delicious crust, tangy tomato sauce and flavourful cheese, and you'll get a very happy JD, who has been slogging for way too long, through a grim and cheerless world, without any pizza. It was even better than I remembered it being. And that was pretty danged good. May the Pizza Gods bless them forever. They deliver. Huzzah for Primo's!
0 Stars. I have tried placing an order 10 times and their website does not work. They allow you to make an order through Google and that does not work either. I have called 11 times and they DO NOT PICK UP THEIR PHONE Absolutely unacceptable and lazy. I placed an order several times. If they try to charge me that will confirm how unprofessional and disorganized they are.
When you order a large pizza, know that you're getting a yard of pizza! Pizza and wings were delicious. Real happy with the order but totally surprised by the size haha. My fault for ordering without looking at the menu. Whoops!
Good food friendly ppl enjoyed the place...
Wish they knew how to make pizza like New York