Starbucks

Management and staff are great! Friendly and helpful atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Very slow service, waiting 20 min for a latte and an ice coffee!!!! They are rude and extremely disorganized, serving other people before me.

Service was very slow, lots of items out of stock, no cold brew or cold foam. One attendant was very rude and unhelpful, constantly sighing and shaking her head at customers. For $26 including a 20% tip, This service is unacceptable. The one attendant was helpful in giving me a refund for the items that were not in stock and seemed to be doing ALL the work, kudos to her but it must be awful to work in an environment like that. Avoid this location.

Atmosphere: 1

Food: 1

Service: 1

One of the slowest Starbucks I've been to

Atmosphere: 3

Food: 4

Service: 3

I just went to this establishment to get the spicy dragonfruit drink and the service was horrible. Not only did they have my drink sitting out with no top on when they remade my drink it was so nasty it made my stomach hurt. Out of the 2 trips I have taken to this place both times service wasnt good. They should hire better staff that know how to work at a faster good pace and make the drinks accurately. The one in Target in enfield is the best starbucks ive been too. Even the one in Holyoke Mall is better than this place. Definitely need to be retrained. If the Manager had been there this time we would have had to have a nice long meeting about the staff. I have plenty of customer service experience so I know exactly how a customer should be treated and this wasn't a great experience. You only going one star because I couldn't give you 0

Atmosphere: 1

Food: 1

Service: 1

Bad service early in the morning. Barista didn’t know how to use register. Took way too long when store was empty. Avid early in the mornings.

This location chronically closes early. Just plan to get there an hour before closing.

I appreciate Casie and the entire team. Good spirit and very helpful, they also keep the cleanliness. I highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

Started as 5 stars, down to ⭐️⭐️⭐️ - because no food is in stock. Always good. Love the gluten free sous vide egg bites.

Food: 5

Not sure why they offer food items on the menu if things are ALWAYS unavailable/sold out. Some staff are nice and attentive. Others don’t even acknowledge you and disappear to the back. Please do better.

Service: 2

Even in a stressful situation, this team came through. Thanks!

Horrible hours i come by here often and its closed most of the

Atmosphere: 1

Food: 1

Service: 1

Instead of being on the phone ordering Chinese food while customers are in line why don’t you order more spinach feta wraps and stop charging people who order them when you’re out of stock.

Atmosphere: 1

Food: 1

Service: 1

Underful place

Atmosphere: 5

Food: 5

Service: 5

Clean fast and efficient