Starbucks

Name: Starbucks
Address: 1340-A Boston Rd, Springfield, Massachusetts, 01119, US
Telephone: (413) 519-9521
Price range: $
Rating: 3.3

$ • Coffee Shops

Hours:
1340-A Boston Rd, Springfield
(413) 519-9521

About Starbucks

Starbucks offers excellent coffee and a perfect atmosphere for meetings and family gatherings. The staff is known for being friendly and taking orders quickly, even during busy times. Recently, customers have praised the cleanliness and pleasant atmosphere of the store. However, the main issue is the long wait time, particularly inside the restaurant, as the staff is often under pressure due to being short-staffed. Despite this, they remain kind and sometimes go above and beyond, like providing a free drink before closing. Regular customers appreciate the efficient service, but some still find it inconvenient that they can't pick up their mobile orders without staff assistance. Overall, the dedication and teamwork of the staff, especially Madi, are recognized and appreciated, with suggestions to improve the mobile order pick-up process for a smoother experience.