Starbucks
1340-A Boston Rd, Springfield
(413) 519-9521
Recent Reviews
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App says you close at 9 PM came here at 8:40 and was told they were not open. How do you close 20 minutes early?
Service: 1
Literally sat in the DT for 15 MINUTES waiting to get to the window. These people have literally so sense of urgency or decency. What could possibly take this long??
Extremely slow service compared to other nearby Starbucks
Atmosphere: 5
Food: 5
Service: 1
Coffee tastes horrible
So thankful to have a Starbucks locally
Atmosphere: 5
Food: 5
Service: 5
Edit: I had a bad experience one time but ever since they've been great.
Service: 5
No toilet paper's in rest rooms even after asking couple of times and waiting for 20 min.
Atmosphere: 1
Service: 1
Bigger tables with plenty of space to work. Oh, the chai tea latte was great.
Atmosphere: 4
Food: 4
Service: 4
So clean inside and very cozy. The drinks were made to perfection.Great place to study! Pocahontas was very sweet and helpful! Definitely coming back again!
Atmosphere: 5
Food: 5
Service: 5
Very poor service. Excellent greeting when I got waited on for my order but waiting was another whole experience. Staff was paying no attention to my needs and seemed like they didn't care. It took 20 mins to make my drink
I expect that from dunkin donuts.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
First of all the cashier asked for a tip even before the coffee was served. I asked for a latte, all I got what appeared and taste steamed milk. If I wasn't so far away I would have returned and asked for the money back. Terrible 😞
Atmosphere: 3
Food: 1
Service: 1
Everytime I walk into Starbucks, the staff are friendly and take my order rather quickly. I got a bacon sausage and egg wrap along with a melon burst sparked energy venti. The wrap was nice and hot and the drink was refreshing. It’s clean and the atmosphere is pleasant. It is a little expensive, I spent 14 dollars including the tip.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese & Fruit Protein Box
Went to the restroom and it smelled awful. As I approached the counter to order I noticed a few homeless guys basically camped out in the front of the store. Walked out without ordering anything. Unsanitary and gross.
Counter server barely looked up when we ordered. No tea on the menu, but the worst was the 50 fruit flies in the food presentation case and all around the place.
Atmosphere: 1
Food: 1
Service: 2
Terrible customer service, one of the worst Starbucks locations I have been at
Atmosphere: 4
Food: 5
Service: 1
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