Subway

374 Cooley St Unit # 26, Springfield
(413) 783-7782

Recent Reviews

Sort by
Boston Nate

Can tell the food is past its date, never restocks meats or cheeses, I think he’s been out of mozzarella for 6 months. Kinda a joke

Atmosphere: 2

Food: 2

Service: 2

Harmony Evelynn Andre

Got our online order wrong
This location doesn't accept coupons

Atmosphere: 3

Food: 2

Service: 3

Madeline Marrero

Very friendly but the sandwich only had vegetables and very little ham

Atmosphere: 3

Food: 1

Service: 1

Luis Henriquez

The guy that was working there on 07/16/24 at 7:30PM is the greatest man of all time. He deserves not just a raise, but to run his own store. The best Subway employee, ever.

Atmosphere: 5

Food: 5

Service: 5

LEX KPOP

The food is good. My only suggestions is that they need to periodically dust the sign holders & ceiling fans as there's dust bunnies that collect up there. Also, need to regularly the ice machine out in back and the soda machine nozzles. I had a dead bug floating in my soda from when the worker gave me ice from the back. I got s new cup and i filled it with soda. It looked fine but when i opened the top a bit later to drink it there was tiny black specks all around the top rim. It was bad enough i ended up not even attempting to drink it and just threw it away. A couple months ago I had just put ice in my cup and when I left, I started eating it then saw something black floating like mold/ mildew sitting on a ice cube. I had to go back so he could get me clean cup with new ice from the back. For now I'll probably just stick with getting bottled soda. In conclusions, there's a couple that definitely need to be cleaned regularly.

Atmosphere: 3

Food: 4

Service: 4

Hanse Victon

The food is good. My only suggestions is that they need to periodically dust the sign holders & ceiling fans as there's dust bunnies that collect up there. Also, need to regularly the ice machine out in back and the soda machine nozzles. I had a dead bug floating in my soda from when the worker gave me ice from the back. I got s new cup and i filled it with soda. It looked fine but when i opened the top a bit later to drink it there was tiny black specks all around the top rim. It was bad enough i ended up not even attempting to drink it and just threw it away. A couple months ago I had just put ice in my cup and when I left, I started eating it then saw something black floating like mold/ mildew sitting on a ice cube. I had to go back so he could get me clean cup with new ice from the back. For now I'll probably just stick with getting bottled soda. In conclusions, there's a couple that definitely need to be cleaned regularly.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Cinnabon Footlong Churro

Gabby Dennis

Not worth the money, next time I’m going to pizza works like I initially planned on doing but wanted a nostalgic moment that turned bad? pizza works gives you a HUGE grinder for less than what we paid for for our grinders. $32 worth of grinders with very little of anything on the grinders and our grinders were “toasted” with the cheese still unmelted and bread untoasted. Don’t get me started on the alarm going off every 3 seconds saying “you have a remote order (with a cars horn going off)” sounding like it’s the beginning of the next purge. The worker was very stressed and it definitely didn’t seem like his fault, hell I wouldn’t be able to work properly with a car horn blaring in my ears every 3 seconds either ??

Atmosphere: 1

Food: 1

Service: 3

jack sanders

The manager at this place is a cheapskate and does not honor coupons. Got upset with me because my coupon did not apply. Charged me extra for no reason told the guy to keep his stupid sandwich and left. Didn't pay that man a dime and took my business to another subway!

LALA Cello

Over pricedCharge extra but if they don’t have an item they don’t take off the price theyA foot-long outlaw plus a 6 inch Bella mozzarella which they didn’t even have the fresh mozzarella $25

L D

Over pricedCharge extra but if they don’t have an item they don’t take off the price theyA foot-long outlaw plus a 6 inch Bella mozzarella which they didn’t even have the fresh mozzarella $25

Candice Howe

Won’t honor coupons, workers were rude.

Johanna Guillen

Everything delicious, very clean, friendly employee.

yodanipples

Love ordering a sandwich and it being made entirely wrong and then sent to my house literally so soggy I can’t pick it up. Hits the spot every time ??

Jamie Hardy

Subway never disappoints. me and my family love it there we always get meatball grinders with little sauce and its great every time. amazing fast food!!

Cristina Cain

?Tyler was on point, A multi-tasker friendly & professional. Greeted his guests, and got my order right the first time. #HelloSomebody?He definitely needs to be rewarded...I smell success and management in his future he makes Subway worth returning too...???#WellDone?????

Loading...