Subway

625C Boston Rd, Springfield
(413) 783-2929

Recent Reviews

Sort by
Renee Joseph

I want to just put a review because I had the pleasure of dealing with an employee Julia or Julie who was extremely polite, I ordered delivery and my order came wrong with missing items I called the store and was met with perfect customer service solutions and a sincere apology. In the past I have received nothing but rude customer service at this particular store.. so this was a very pleasant experience. Thank you Julie for handling that's well!

Atmosphere: 5

Food: 3

Service: 5

Mission Clinician

Store hours says it closes at 9, doors were locked by 8:30pm 1/12/25.

Atmosphere: 1

Food: 1

Service: 1

Mary y Greg

Tha best sandwich

Atmosphere: 5

Food: 5

Service: 5

Hayden Cash

This place is sketchy and scammy. Will send coupons to customers in the mail and if the manager is there he will speak in another langue to the young girls working and then the girls will then tell u they can’t take the coupon. I am reporting this place to the police and the better business bureau. I truly worry about those poor young girls. I go to this subway quite frequently because my hair salon is across the street. Anytime I go in there and the manager is there, I always witness them being yelled at. I’m just sick of it.

Service: 1

Christopher Davis

EDIT: Corporate are liars and full of it by saying someone would reach out to me. No one did. Had to contact multiple times for an area manager or whatever to reach out only to completely ghost me after also providing lies.I'm trying to provide constructive criticism as possible here, but in all honesty I'm VERY upset. First and foremost, take notice of the picture I added to this review and if you squint very hard, after adjusting your magnifying glass, assuming you have one, you MIGHT make out what is supposed to be turkey on this sandwich.To be clear, and using the words of Subway themselves, at least in the app, I ordered a "Titan Turkey" #15 - and again, THEIR words, it's supposed to have 33% more turkey than their standard turkey sub. Read that again. I, however also opted to pay an ADDITIONAL $5 -PER FOOTLONG - since I ordered two to add DOUBLE meat. So already I've inflated my bill $10 extra. These sandwiches should have been absolutely overflowing with turkey and yet I'm disappointed, almost screaming inside because of the amount of money this came to even after using a BOGO reward.I don't know if this was some oversight that the employee missed clear instructions on how to properly make the sandwich or if it was some other unknown issue. The world may never know.Do better Subway.

Atmosphere: 1

Food: 1

Service: 1

Melazza

The best

Sam Das-Mayo

They can definitely do better but I love

Atmosphere: 3

Food: 3

Service: 3

sharitsia crespo

Everything clean, friendly staff and delicious fresh food.

Atmosphere: 5

Food: 5

Service: 5

Johanna Guillen

Always fresh vegetables. Friendly employees.
(Subway inside Walmart)

Atmosphere: 5

Food: 5

Service: 5

Nicki jam

The best

Dario Rodriguez

Good service and friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: B L T

Chef Ronell

You gotta have them make you a veggie sandwich. It's really good on regular

Atmosphere: 2

Food: 3

Service: 4

Marlyn Delgado

Ordinary customer service

Grace Thomas

Fresh produce great grinders friendly staff clean environment ???

Stephen Ethier

No beef.

Loading...