Taco Bell
                                464 Breckwood Blvd, Springfield
                                 (413) 726-2257
                            
Recent Reviews
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Disrespectful staff don't get my order right. On top of that, they are ALWAYS OUT of menu items. They close the ability to order inside and don't let you order through the drive through on foot, even when those are no cars in the middle of the night, which every other store lets you do. Disrespectful, lazy, and crude.
Not organized or clean. Service was ok.. the staff was distracted, my food was stale and cold and missing a few items.
Atmosphere: 1
Food: 2
Service: 2
Its taco bell. Late night junk food. Nothing much to say
Atmosphere: 2
Food: 1
Service: 5
Pretty c0ol place friendly peoples nice atmosphere š
Atmosphere: 4
Food: 4
Service: 4
Long waiting time bad costumer services.
Atmosphere: 3
Food: 3
Service: 3
Taco bell has it's moments but when you can always enjoy a good drive through experience, food fresh hot, good service and positive vibes.
Atmosphere: 5
Food: 5
Service: 4
Absolutely disgusted! Who ever worked 7/6 @ 1:40 am should never be allowed to prepare or serve food ever!!! My order was all wrong. Missing items and added items that I specifically requested not to be in my order. My drinks were incorrect. My quesadilla was only cooked on one side. My bowl had guacamole that I requested not be put in my bowl, y rice had hard pieces, as if it was scrapped from the bottom of the pan and I was missing my jalapeƱos. I also received some roach looking things that I assumed were supposed to be my black beans. Food grows bacteria after a few hours and should be changed out to avoid getting anyone sick. How can anyone put this in you food and think this is ok??!! $50 later....how dare you!
Food: 1
Service: 1
Got charged a ridiculous amount for my order and more than half of it didnāt come, on top of which all substitutions made due to strict dietary restrictions were ignored and not implemented, rendering the food that did come inedible. I contacted support about 5 or more times and have not heard back even though I was supposed to hear back within 24 to 48 hours. Donāt waste your money
Atmosphere: 1
Food: 1
Service: 1
At 10:46 pm I was placing a quick mobile order at the window, after letting the order taker know he was extremely unprofessional & told me that I canāt place my mobile order, he told my family it was HIS drive-through & that we needed to go around in line again, mind you the order was just a cheese roll up & a small order of Nacho fries with one person behind me. Iāve never had any issues in regards to placing orders online, I specified I was just a regular order not DoorDash & he doubled down & gave me attitude while calling me boss? Very disappointed we ended up canceling the order leaving to eating somewhere else. Hope that gentleman has a better day tomorrow
Atmosphere: 1
Food: 1
Service: 1
Sunday May 4, 2025 5:57pm my family and I dine-in and one of the burritos šÆ literally had a black spider š¤¢š¤®in it. But as always the service at Breckwood Blvd, is always horrible. The drive-thru service gets their food always before the customers inside!!! The wait time to get food is always slow. Order at 5:57pm received food at 6:37pm counted literally 10 cars past through the drive-thru before my family got there food. For me, I asked for a refund, I couldnāt eat there. TACO BELL PLEASE šš¾ DO BETTER!!! At least you couldāve gave my niece the Burrito šÆ free!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We had coupons from the Thunder birds for a free taco. the manager told his workers we had to make a purchase to get our free taco. I've been to other taco bells and never had this happen. I had to spend 3.00 to get our item.
Atmosphere: 2
Food: 3
Service: 1
The best of Springfield I recommend it
So this is what Taco Bellās workers do steal time.
Came in today around 11:50 pm and they purposely werenāt taking orders they were ignoring the drive through and locked the door no sign and had people inside the Taco Bell laughing it up together Iām gonna send this to the manager.
Ordered a Mexican pizza & it tasted funny. Not even a half hour later I was throwing up. Will never go here again
Atmosphere: 1
Food: 1
Service: 1
My husband ordered through the drive thru and paid for two steak crunch wraps. Unfortunately it wasn't steak they put sausage.... Sausage and steak look totally different.
Atmosphere: 3
Food: 3
Service: 3
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