Got a hot chocolate. No personality from server. They use very little Hershey syrup you put on ice cream to make hot chocolate. Can barely taste it. Waste of $6.50 for a large that is not much bigger than a small. Not impressed. Would rather go to Starbucks. Which is says a lot being in Massachusetts.
Food: 1
Service: 2
Peiyong Chen
Normal coffee shop in the casino. Better than DD though.
Atmosphere: 4
Food: 3
Service: 3
Jason P.
The Roasted Bean is a basic coffee shop located near the elevators and entrance to the slots area at MGM. I had a black iced coffee. It was fine. Not really noteworthy in any way. They have some baked goods that also looked about average. If you're looking for a caffeine fix at the casino, The Roasted Bean is certainly a reasonable option.
jlu
Last time was great with a different staff. On Oct 17 between 240-320 pm staff there she served good coffee but the cup was kinda empty. Barely interaction with the customer. She was there by herself I imagine had no support and had to do everything but put more into the cup.
Atmosphere: 5
Food: 5
Service: 3
Jeffrey Norwood
Pricey coffee shop, but food is good and workers are friendly.
Food: 4
Service: 4
Recommended dishes: Chicken Salad Sandwich on a Croissant
Shaikha Bushager
Employee that she's working in here she's a disaster. She have no manners and she doesn't want to work at all. She's so angry when you're ordering something or telling her to eat it she's getting more angry change her. This is very bad for the business and people in the morning they want somebody to welcome them not to give them the grumpy face.
Atmosphere: 1
Food: 2
Service: 1
Connie D
Staff is so pleasant and very nice. The mocha is so good. Ham, egg & cheese on a croissant is delicious and the chicken salad sandwich is to die for!!! I’ve had chicken salad sandwiches from different restaurants /diners/delis but this is the one!!! It’s fresh taste, perfect mix of saltiness and sweetness, the crunchy bite, oh so heavenly yummy!!! I actually went back and bought their last 4 sandwiches???????????????? You have to try it to believe it. You won’t be disappointed????????????????
Philip J. H.
The place has been apparently open for a month & definitely after the last time I'd been to MGM Springfield but sometimes it's always nice to see a coffee shop open up near the gaming floor & this one has hot/cold coffee, dessert, sandwiches & such. I had to clarify my coffee preferences because sometimes people who don't know me they don't understand but we got it figured out & it worked out (true the casino has self coffee stations but sometimes with this it's much better with this touch) & if many casinos see this review they might be inspired to find a small mom & pop for a coffee shop instead of chain stores.
Jeff N.
Great addition to MGM Springfield. This is MGM's coffee shop brand. The coffee is good, the food is good, and the people are good!The sausage egg and cheese on a croissant is really good! The egg white frittata is healthy but tastes so boring!Located near the entrance by the elevators
Got a hot chocolate. No personality from server. They use very little Hershey syrup you put on ice cream to make hot chocolate. Can barely taste it. Waste of $6.50 for a large that is not much bigger than a small. Not impressed. Would rather go to Starbucks. Which is says a lot being in Massachusetts.
Food: 1
Service: 2
Normal coffee shop in the casino. Better than DD though.
Atmosphere: 4
Food: 3
Service: 3
The Roasted Bean is a basic coffee shop located near the elevators and entrance to the slots area at MGM. I had a black iced coffee. It was fine. Not really noteworthy in any way. They have some baked goods that also looked about average. If you're looking for a caffeine fix at the casino, The Roasted Bean is certainly a reasonable option.
Last time was great with a different staff. On Oct 17 between 240-320 pm staff there she served good coffee but the cup was kinda empty. Barely interaction with the customer. She was there by herself I imagine had no support and had to do everything but put more into the cup.
Atmosphere: 5
Food: 5
Service: 3
Pricey coffee shop, but food is good and workers are friendly.
Food: 4
Service: 4
Recommended dishes: Chicken Salad Sandwich on a Croissant
Employee that she's working in here she's a disaster. She have no manners and she doesn't want to work at all. She's so angry when you're ordering something or telling her to eat it she's getting more angry change her. This is very bad for the business and people in the morning they want somebody to welcome them not to give them the grumpy face.
Atmosphere: 1
Food: 2
Service: 1
Staff is so pleasant and very nice. The mocha is so good. Ham, egg & cheese on a croissant is delicious and the chicken salad sandwich is to die for!!! I’ve had chicken salad sandwiches from different restaurants /diners/delis but this is the one!!! It’s fresh taste, perfect mix of saltiness and sweetness, the crunchy bite, oh so heavenly yummy!!! I actually went back and bought their last 4 sandwiches???????????????? You have to try it to believe it. You won’t be disappointed????????????????
The place has been apparently open for a month & definitely after the last time I'd been to MGM Springfield but sometimes it's always nice to see a coffee shop open up near the gaming floor & this one has hot/cold coffee, dessert, sandwiches & such. I had to clarify my coffee preferences because sometimes people who don't know me they don't understand but we got it figured out & it worked out (true the casino has self coffee stations but sometimes with this it's much better with this touch) & if many casinos see this review they might be inspired to find a small mom & pop for a coffee shop instead of chain stores.
Great addition to MGM Springfield. This is MGM's coffee shop brand. The coffee is good, the food is good, and the people are good!The sausage egg and cheese on a croissant is really good! The egg white frittata is healthy but tastes so boring!Located near the entrance by the elevators
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