Uno Pizzeria & Grill
820 Hall of Fame Ave, Springfield
(413) 301-6688
Recent Reviews
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My experience here tonight was 10 out of 10!!!! Our waitress Lindsey was AMAZING!!!! 5 star waitress, very attentive, friendly and knew the menu and was able to help us make delicious decisions for dinner!!! The food come out in a reasonable amount of time, was hot and super delicious!!!! the restaurant was clean and comfortable!! I'd highly recommend this uno's location. Ask for Lindsey, she truly made my family's experience wonderful!!!
Great server! Lexi was fabulous! Great food, get the pickle fries, you won't be disappointed.
Parking: Huge lot, very safe.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish
The service sucks ass why am I eating at my table for 10-20 minutes without being greeted for my drink or food?
Atmosphere: 1
Food: 1
Service: 1
The food was delicious and no waiting time. The waiter was nice, attentive and friendly. She made the experience exceptional. We have not been in a UNO restaurant in over 20 years.
Atmosphere: 5
Food: 5
Service: 5
I order takeout about once a week or every 2 weeks - food is always great. Sometime I am missing extra portions but mistakes happen. Usually it is handled by management professionally. There is one front of house employee that leaves a bad impression on me everytime. Her name is Lillian. She truly is the dark cloud what is otherwise my favorite restaurant. You can usually find her at the front desk bossing her coworkers around in disrespectful manners - in addition to openly complaining about having to work throughout our whole interaction. Bless anyone who has to work with this person.
Food: 5
Service: 2
One of our go to spots when we’re in the Springfield area!
Parking: Shared plaza parking
Kid-friendliness: Family friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin Crust, Deep Dish, Detroit Pizza
For a chain restaurant, it was great! The place was very clean, and the new girl training tonight and our server provided great service. Everything came out quick amd hot. The only issue was the bathroom, and as soon as something was mentioned, there was a person in there within 5 minutes to clean it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish
The girl working the front with dodo blonde hair, gave my PICKUP order out to Grubhub worker and tried to argue with me that it’s was a dasher pickup when my order clearly says pickup BY ME never again the manger was laughing in my face. The lil girl looked like a tomato cause she knew she was wrong. Very professional lol. Work on not giving out wrong orders and then being rude about it 🤣
Great gluten free pizza!
Dietary restrictions: Great gluten free pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gluten-Free Veggie Pizza
Absolutely amazing. Best vegan pizza. Incredible atmosphere, phenomenal service, good prices. Can't wait to go back!!!
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Lexi was fantastic and made me feel like I was eating with my family. I travel for my job and have had my share of not so great dinners. This was a really great experience. I got the goat cheese and berry salad. Properly dressed with fresh blueberries and strawberries and crunchy walnuts. The goat cheese was ample but not overwhelming. I got the chicken blt minus the avocado and the chicken was moist with fresh lettuce and tomato. I only ate about a 1/4 of my fries which were crispy and crunchy. Just too many for me. If you order them, share them with someone in your dinner party as there are more than enough for a few people. Lexi 10 stars and the HOF Uno’s a very strong 8 for food, cleanliness and ambiance. Stop by for a great meal and ask for Lexi! ✌️ John
Atmosphere: 4
Food: 4
Service: 5
We had a special event here for 36 people. We ordered off of the menu, and the staff did a tremendous job in serving each of us. We all paid our own way, and the wait staff kept our orders separate.
Dietary restrictions: The gluten-free options were sparse.
Parking: This Uno's need a little more handicapped parking. They only had two spots.
Wheelchair accessibility: There is a break in the curb with a ramp to get on the sidewalk with a wheelchair. The entrance to the restaurant is flat and, plenty of room between the tables for a wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Thin Crust, Pizza Skins
What a great place to eat! The staff was super friendly!
Parking: Parking was ample for any occasion
Kid-friendliness: Super kid friendly atmosphere
Wheelchair accessibility: The isles and bathrooms were very wheel chair friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Deep Dish Pizza
after warming up our pizza, everything was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish
If Lindsey is working, I will join my friends on a Friday night dinner. If not we will usually find a different spot. Lindsey is excellent and make the visit great.
Dietary restrictions: Always helpful with keto friendly meals
Parking: Safe secure parking
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Deep Dish
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