Wendy's
757 Boston Rd, Springfield
(413) 273-7780
Recent Reviews
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Can you please lmk why in the world you would give me 2 spicy chicken sandwiches when when I asked for the original? Now I'm sitting home with 2 sandwiches and hungry!!! Not even the dogs can eat that. Just thanks for the waste of money and effort. Been here a couple times but not anymore. I'm just tired of incompetence.
Food: 1
Service: 1
I live right around the corner and would rather drive all the way to Chicopee or even Amherst sometimes then to come here food nasty they never get the order right it’s an nomad absolutely no accountability what so ever! Food just nasty
If your not Latino you will get no
service from 757 Boston Rd Wendy's , I have complained several times let's see what the Owner does about it or are they complicit in this action. Then we go to mayors office and BBB and then see what's what. Racism will not be tolerated!
Atmosphere: 1
Food: 1
Service: 1
Good service
Atmosphere: 4
Food: 5
Service: 5
Place was filthy and they served my friend but the manager let me stand there for 10 minutes without saying a word to me even when I tried to get her attention. I know it’s a fast food place but Jesus…lol
Atmosphere: 1
Service: 1
Fast and delicious
25 minutes for fries
The food is pretty much always made well, including having crispy COOKED bacon instead of that undercooked floppy nearly raw bacon that others send out the door. And my burgers are always hot and fresh. The service leaves a lot to be desired tho... sometimes they are downright rude, other times they dont understand ANYTHING i say including the word no. I literally waited a few days ago in the drive thru for over 15 minutes and it was only me and 1 car in front of me.
Wheelchair accessibility: They are wheelchair accesible
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Cheeseburger, Fries
Worst experience today so long of wait drive thru full inside a couple of people waited for almost an hour inside
employee not working another employee feeding his family for free while on the clock, employees leaving their work area just to talk you guys need new employees I recommend better people
Atmosphere: 1
Food: 2
Service: 1
Worst experience again ...manager and co workers the Spanish ones just yapping their guns out talking about their girl problems and the cashier up front only one working ..then they wonder why the lobby is literally empty ...food was cold too ... Sloppy . They need a new manager or something because that's not acceptable
Restaurantji Recommends
Typical, good & fresh, Wendy's food. Staff is very nice but routinely seem too busy to notice the customers coming in the door or waiting by the counter this service seems slower than other locations... I'll be back tho ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Undercooked chicken, gritty nasty texture in the middle.
Atmosphere: 1
Food: 1
Service: 1
Good food when they get order right... the service is 50/50 sometimes you get attitude sometimes they can be really nice
Atmosphere: 3
Food: 3
Service: 2
I always order on app and 90% of time its ready at the counter. If you go during a lunch or dinner rush the drive thru can have a long line but thats expected with fast food.
Atmosphere: 5
Food: 5
Service: 5
Ordered about 40$ dollars worth of food and it was absolutely disgusting never had Wendy’s this bad, nothing tasted fresh or looked fresh I’d stay away from this Wendy’s
Atmosphere: 1
Food: 1
Service: 1
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