Great place for a soup and sandwich. Nice selection. Fast service. The creamy tomato is awesome....especially on a cold dreary day.
Atmosphere: 5
Food: 5
Service: 5
Clayton Foutch
Pam, thank you for the great service today.
kathy lebron
Whoever is making the chicken noodle soup should be retrained properly ASAP. It’s disgusting and that was always my go to Panera meal 😭
Food: 2
Glen and Kathy Lyford
Placed an online order. A couple of half and half soup and sandwich, Mac and cheese, pretty easy. One of the items had the wrong soup; mine was avocado and chicken. Most of my chicken was skin. The person behind the counter was only interested with the girl in the other room, never asked what name was on our order. We noticed several orders on the counter behind him so we ask about our order, which was one of the ones sitting there getting cold. Some major training needed on the Sunday afternoon team
Atmosphere: 4
Food: 3
Service: 3
Lauryn Griffey-Parks
Was really hoping the other reviews were wrong. I waited about 20 minutes in the drive through even with only two cars in front of me. The person taking the order sounded like they hate their job. I get to the window and they don't have my order in the system so I tell her again and she gives me the incorrect food. And I did not recieve a receipt so no idea what i was even charged for. The food itself tastes fine (I just got soup which they recieve premade so pretty hard to mess that up). Service was terrible.
Food: 4
Service: 1
Wyatt Callander
Used to be much better
Atmosphere: 3
Food: 3
Service: 3
Caitlyn Bailey
Ralph was amazing. He had such amazing customer service and did everything in his power for us to have a great time. He’s awesome!
Atmosphere: 5
Food: 5
Service: 5
Korea Burton
Ralph the current manger is OUTSTANDING. He does his job fantastic. One of my order needed to be updated and he did it without an issue & was so not only accommodating he was COMPLETELY understanding! He deserves a raise & needs to be known to the company for his amazing personality and demeanor! PLEASE shine him out there & to anyone who goes here ask for him he’s amazing & your order will come out fresh & right!
Atmosphere: 5
Food: 5
Service: 5
Christine Williams Hopkins
My first time visiting, so I can't rate.
Atmosphere: 4
Food: 5
Ace Adams
Food was good, priced high. We both got a cup of soup & 1/2 sandwiches w drinks. $38 ... yikes
The wait to place your order maybe a few minutes because the cashier likes to make small talk with the customers. I usually order at the kiosk to save time. The wait for pickup can take a while after 2:00 when it tends to get busy. I recommend the Turkey and Cheddar cold sandwich. It was a hearty sandwich with lots of turkey, cheese, tomato, purple onions and lettuce. I like the atmosphere, which offers cozy booths with a view of the parking area.
Atmosphere: 4
Food: 4
Service: 3
Jessica Churchill
Stopped in with a friend for coffee about 6:30pm on 3/18. Cynthia has struck again. Management was conducting meetings with employees in the dining room. My friend and I witnessed someone being dressed down by Cynthia and some white women and basically she was being raked over the coals about something that had happened previously during some workshop, but it was very uncomfortable because we could both we could hear everything that was going on, and it just seemed unprofessional and unfair that this person was having to have this conversation in a very public space that should have been done in private. Employees deserve better and they deserve to have dignity even when they are having a conversation about something that needs to be fixed, and this was not an example of an employee receiving dignity or any kind of consideration for what was going on.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Kitchen Sink Cookie
Slinkz
There are two PANERA managers in the dining room tag teaming another employee having what should BE A PRIVARE CONVERSATION. And what is being said is reprehensible.
Atmosphere: 1
Food: 5
Service: 5
Crystal Austin
Passing through Stoughton today, I stopped at this location for dependable, delicious fare and was not disappointed. My dine-in experience, however, was definitely a ONE STAR event, as I was obliged to overhear what I assumed to be management ("Cynthia", another employee called her) speaking so shockingly condescending to her subordinates, that I nearly lost my appetite. Perhaps this location has issues retaining employees? I can imagine why. So, district manager of this location, if you can read this, please allow me to suggest a closer examination of how long the polite, helpful and astute (my order was PERFECT) subordinates under this manager are being treated. They deserve to be treated with human decency at the very least, please.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Variety of Panera Sandwiches, Hearty Fireside Chili & Rustic Baked Potato Soup
Patsy McGinn
No gluten free no sugar added food
Dietary restrictions: They have no options for gluten free or sugar restrictions
Great place for a soup and sandwich. Nice selection. Fast service. The creamy tomato is awesome....especially on a cold dreary day.
Atmosphere: 5
Food: 5
Service: 5
Pam, thank you for the great service today.
Whoever is making the chicken noodle soup should be retrained properly ASAP. It’s disgusting and that was always my go to Panera meal 😭
Food: 2
Placed an online order. A couple of half and half soup and sandwich, Mac and cheese, pretty easy. One of the items had the wrong soup; mine was avocado and chicken. Most of my chicken was skin. The person behind the counter was only interested with the girl in the other room, never asked what name was on our order. We noticed several orders on the counter behind him so we ask about our order, which was one of the ones sitting there getting cold. Some major training needed on the Sunday afternoon team
Atmosphere: 4
Food: 3
Service: 3
Was really hoping the other reviews were wrong. I waited about 20 minutes in the drive through even with only two cars in front of me. The person taking the order sounded like they hate their job. I get to the window and they don't have my order in the system so I tell her again and she gives me the incorrect food. And I did not recieve a receipt so no idea what i was even charged for. The food itself tastes fine (I just got soup which they recieve premade so pretty hard to mess that up). Service was terrible.
Food: 4
Service: 1
Used to be much better
Atmosphere: 3
Food: 3
Service: 3
Ralph was amazing. He had such amazing customer service and did everything in his power for us to have a great time. He’s awesome!
Atmosphere: 5
Food: 5
Service: 5
Ralph the current manger is OUTSTANDING. He does his job fantastic. One of my order needed to be updated and he did it without an issue & was so not only accommodating he was COMPLETELY understanding! He deserves a raise & needs to be known to the company for his amazing personality and demeanor! PLEASE shine him out there & to anyone who goes here ask for him he’s amazing & your order will come out fresh & right!
Atmosphere: 5
Food: 5
Service: 5
My first time visiting, so I can't rate.
Atmosphere: 4
Food: 5
Food was good, priced high. We both got a cup of soup & 1/2 sandwiches w drinks. $38 ... yikes
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
The wait to place your order maybe a few minutes because the cashier likes to make small talk with the customers. I usually order at the kiosk to save time. The wait for pickup can take a while after 2:00 when it tends to get busy. I recommend the Turkey and Cheddar cold sandwich. It was a hearty sandwich with lots of turkey, cheese, tomato, purple onions and lettuce. I like the atmosphere, which offers cozy booths with a view of the parking area.
Atmosphere: 4
Food: 4
Service: 3
Stopped in with a friend for coffee about 6:30pm on 3/18. Cynthia has struck again. Management was conducting meetings with employees in the dining room. My friend and I witnessed someone being dressed down by Cynthia and some white women and basically she was being raked over the coals about something that had happened previously during some workshop, but it was very uncomfortable because we could both we could hear everything that was going on, and it just seemed unprofessional and unfair that this person was having to have this conversation in a very public space that should have been done in private. Employees deserve better and they deserve to have dignity even when they are having a conversation about something that needs to be fixed, and this was not an example of an employee receiving dignity or any kind of consideration for what was going on.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Kitchen Sink Cookie
There are two PANERA managers in the dining room tag teaming another employee having what should BE A PRIVARE CONVERSATION. And what is being said is reprehensible.
Atmosphere: 1
Food: 5
Service: 5
Passing through Stoughton today, I stopped at this location for dependable, delicious fare and was not disappointed.
My dine-in experience, however, was definitely a ONE STAR event, as I was obliged to overhear what I assumed to be management ("Cynthia", another employee called her) speaking so shockingly condescending to her subordinates, that I nearly lost my appetite. Perhaps this location has issues retaining employees? I can imagine why.
So, district manager of this location, if you can read this, please allow me to suggest a closer examination of how long the polite, helpful and astute (my order was PERFECT) subordinates under this manager are being treated. They deserve to be treated with human decency at the very least, please.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Variety of Panera Sandwiches, Hearty Fireside Chili & Rustic Baked Potato Soup
No gluten free no sugar added food
Dietary restrictions: They have no options for gluten free or sugar restrictions
Atmosphere: 1
Food: 1
Service: 1
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