The pizza was absolutely perfect — fresh, flavorful, and cooked just right. The customer service was top-notch, and Steven really went above and beyond to take care of us. Friendly, attentive, and professional. We’ll definitely be coming back!
Lynne
I usually place orders online, but my internet wasn't working so I called. Big mistake. I was on hold for 7 minutes (not exaggerating) just trying to order a pizza for a loved one. While you're waiting, there's a recording of a pretty annoying voice urging you to place your order online, which I was unable to do, which is why I was calling. If this is the way you generally treat people who need to call to place their orders, something is very wrong. All customers should be treated with kindness and courtesy. Finally just hung up. Super disappointing, and surprising honestly.
Chris Bernardo
Pizza was delivered and left at door. The delivery driver didn't ring the doorbell or knock on the door so we had no way of knowing the food was dropped off. As a result when we finally retrieved the Papa Gino's food, it was cold. Papas should either ensure delivery drivers alert the customer their food has been delivered or offer a Uber Eats like app to follow the delivery and know it's been dropped off.
Anna Brown
It’s reliable restaurant. Had not been in this location in a while. It’s nice to see they did a slight remodel.
Nick Lesanto
5 star all around it's the spot!!
Christine Russell
I like the zip you get from the seasoning on their pizza. Just tried adding the hot honey to my pizza and it was delicious. The space is always clean, plays good music, and has friendly staff.
Gregory Fistetto
What a great group of people working at the Sudbury Papa Gino’s. They handled our very large order quickly and with a smile. Our Pizza’s were great, as always!
Charles cotoni
I ordered an order of chicken tenders and a garden salad at 2:39 pm today. My food was delivered at 3:30 pm, over 50 minutes, that's unacceptable. No vall from. The restaurant Manager never called me to let me know that it would be so long for the delivery
Service: 1
Andy MacDonald
Papa Gino’s never disappoints. Had an awesome pizza and some great apps. Restaurant was clean and the service was very friendly. So glad we still have papa Gino’s here in Sudbury.
Kid-friendliness: Lot of booths which are great for the kids.
I really love this Papa Gino’s. EVERY time I order here the food comes hot and delicious. I’ve always loved papa Gino’s pizza and a lot of them have closed down but if you have a chance to support them, please do. The delivery crew is always super fast, always keep the food hot, always friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Steak and Cheese Sub, Pepperoni Pizza
Andrew Oppenheim
I didn’t get blue cheese with my wings but I selected blue cheese in my order.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Tenders
Elizabeth Khorshidianzadeh
I love that this location is still here. Please never go away.
Kid-friendliness: My daughter loves it here.
Atmosphere: 5
Food: 5
Service: 5
david mahlowitz
Ordered large chicken tenders asked for extra bbq sauce because last time I ordered this meal there was not enough sauce to finish the meal with. I was told I had to pay extra for more sauce even though there was not enough to finish the meal.
The pizza was absolutely perfect — fresh, flavorful, and cooked just right. The customer service was top-notch, and Steven really went above and beyond to take care of us. Friendly, attentive, and professional. We’ll definitely be coming back!
I usually place orders online, but my internet wasn't working so I called. Big mistake. I was on hold for 7 minutes (not exaggerating) just trying to order a pizza for a loved one. While you're waiting, there's a recording of a pretty annoying voice urging you to place your order online, which I was unable to do, which is why I was calling. If this is the way you generally treat people who need to call to place their orders, something is very wrong. All customers should be treated with kindness and courtesy. Finally just hung up. Super disappointing, and surprising honestly.
Pizza was delivered and left at door. The delivery driver didn't ring the doorbell or knock on the door so we had no way of knowing the food was dropped off. As a result when we finally retrieved the Papa Gino's food, it was cold. Papas should either ensure delivery drivers alert the customer their food has been delivered or offer a Uber Eats like app to follow the delivery and know it's been dropped off.
It’s reliable restaurant. Had not been in this location in a while. It’s nice to see they did a slight remodel.
5 star all around it's the spot!!
I like the zip you get from the seasoning on their pizza. Just tried adding the hot honey to my pizza and it was delicious. The space is always clean, plays good music, and has friendly staff.
What a great group of people working at the Sudbury Papa Gino’s. They handled our very large order quickly and with a smile. Our Pizza’s were great, as always!
I ordered an order of chicken tenders and a garden salad at 2:39 pm today. My food was delivered at 3:30 pm, over 50 minutes, that's unacceptable. No vall from. The restaurant Manager never called me to let me know that it would be so long for the delivery
Service: 1
Papa Gino’s never disappoints. Had an awesome pizza and some great apps. Restaurant was clean and the service was very friendly. So glad we still have papa Gino’s here in Sudbury.
Kid-friendliness: Lot of booths which are great for the kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Pepperoni Pizza
The people make all the difference! Classic Papa Gino Pizza, good lunch specials. Try the Bacon Cheeseburger with Fries with thousand Island dressing.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
best pizza available in town
I really love this Papa Gino’s. EVERY time I order here the food comes hot and delicious. I’ve always loved papa Gino’s pizza and a lot of them have closed down but if you have a chance to support them, please do. The delivery crew is always super fast, always keep the food hot, always friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Steak and Cheese Sub, Pepperoni Pizza
I didn’t get blue cheese with my wings but I selected blue cheese in my order.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Tenders
I love that this location is still here. Please never go away.
Kid-friendliness: My daughter loves it here.
Atmosphere: 5
Food: 5
Service: 5
Ordered large chicken tenders asked for extra bbq sauce because last time I ordered this meal there was not enough sauce to finish the meal with. I was told I had to pay extra for more sauce even though there was not enough to finish the meal.
Atmosphere: 2
Food: 3
Service: 1
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