Starbucks

22 Galaxy Pass, Sutton
(508) 887-6735

Recent Reviews

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Bill

It's a Starbucks... Really nothing special to say about it. Better coffee than a Dunkin but costs 4x as much.

Kid-friendliness: No!

Atmosphere: 4

Food: 4

Service: 4

Homer Rajotte

I stop at this location for an occasional treat. The baristas have always been nice, even when they're very busy. As for Starbucks products in general, I love the cold drinks in the summer. Haven't yet found a hot drink that awes me. Plus, they are never hot enough, even when ordered "extra hot."

Atmosphere: 4

Food: 3

Service: 5

Momchil Milev

Recent change is staff is welcoming. Service much improved. Lemon cake is good. There are spots/recliners where one can get comfortable

Atmosphere: 5

Food: 5

Service: 5

Thomas Kubiak

Super slow service today. After placing my order and processing payment they tell me the wait will be long. How about tell me before I order? Plus I had to ask the server repeatedly to speak louder, she seemed to think whispering was the best way to communicate

Atmosphere: 3

Food: 4

Service: 2

Gigi C

workers are horrible and rude, i have encountered many hostile and rude employees. 1 employee was refusing to fill my dearest friends all the way up, if she was paying for a trenta it should be filled all the way up or that is a waste of money and time ?. When i come into a coffee shop expect to encounter a sweet and happy environment but this place is the complete opposite. ?

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Small Shopping Bag

Mike Wynn

I think it's more about the experience than the food or coffee. I actually like Dunkin or my own coffee better.

Atmosphere: 5

Food: 4

Service: 5

AJ Cho

Dirtiest Starbucks I've ever been in. Drive thru is fine

Atmosphere: 1

Food: 3

Service: 1

Stephen “Zeystev Vladimirovich” Smola

Long line in drive thru so we said maybe it's not so bad inside walking in it smells like heaven and we had to stay at that point the part that was the best to see was the French Press being worked on. I have never actually seen one used.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Everything Bagel

Lexi

why does my coffee come out different every time i order it

Atmosphere: 2

Food: 4

Service: 3

Brandi El Younis

I've been going to this Starbucks since 2021. Absolutely love it!Now, the customers need to use the app to order ahead and stop clogging the drive thru!

Atmosphere: 5

Food: 5

Service: 5

Michaela Prouty

I rarely write reviews, but after my experience this morning, I feel I need to. As a mom of an infant, life is unpredictable. I live 17 minutes from this location, but felt like getting out of the house, and hoped to have a napping baby upon arrival. As most parents would agree, plans can change quickly, so I decided to wait until I got closer to do my mobile order. Being a Sunday morning, the line is usually long, so I figured I’d just do it from the parking lot. Upon arrival, there were five cars ahead of me, and I wanted a customized beverage due to allergies, so it’s easier for both myself and the staff to do a mobile order. When I pulled up to the drive through a few minutes later, they told me to order “at least 5 minutes out during busy times”. I explained that I thought that there would be more of a line… so obviously it wasn’t that busy, but sure, next time I’ll place the order while driving. ? As I pulled up to get my food, they barely spoke to me, and just threw the food at me. This is the only location who has ever given me a hard time about my window of time before I order, and that includes the Dunks which is 2 minutes from my house. Interestingly, they still had time to burn my Danish in the amount of time during which my order was placed and I got to pick it up. Not a great experience, next time I’ll go to Natick where I always order from the parking lot, and have a pleasant experience.

Food: 3

Service: 1

Cynthia Germain

We had egg white bites and pumpkin bread with coffees. All of these were delicious!Atmosphere was relaxing and service was pleasant!

Atmosphere: 5

Food: 5

Service: 5

Neil Vigliotta

Always a little expensive, but of the two major chains, the quality of Starbucks is by far better than Dunkins. And they actually offer to fix mistakes.

Atmosphere: 4

Food: 5

Service: 5

James Joseph

Beautiful services

Atmosphere: 5

Food: 5

Service: 5

Rachel Musgrove

Consistently good!

Atmosphere: 5

Food: 5

Service: 5

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