McDonald's

181 James Reynolds Rd, Swansea
(508) 379-9899

Recent Reviews

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Brian Franklin

Very good, nice atmosphere for my son. Super friendly with my kid.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, Hamburger Happy Meal

Ryan

It's mids.

Dietary restrictions: It's McDonald's.. 😂

Kid-friendliness: It's McDonald's. Of course it is

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

Robbie Robinson

This is the first time I’ve wanted to rate a McDonald’s at more than five stars. Firstly, the young staff was very polite, cheerful, and accommodating. My cashier made a few recommendations that made sense and saved me money. They made a mistake on my “specialty sandwich” and when I politely took it back to the counter, another young person promptly apologized and promised to quickly correct it, which they quickly did. The manager himself brought the corrected order to my table. And perhaps the most surprising thing . . . All my food was actually hot. I almost never got my food hot at McDonald’s. At best, it’s usually slightly warm. My fries, burgers, and chicken nuggets were piping hot. I almost didn’t know McDonald’s could do that (because they never do). Before leaving, my wife and I stopped at the counter, called the manager over and thanked him and his young staff for such fine service. I could tell the manager was a nice and positive guy, not because of how he treated me but because of how positive, joyful, and cooperative his kitchen seemed to be. My hats off to this staff! Out of 5 stars, 6!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Tiffany Gurn

Lady making my food was talking shit about how I ordered. As i.walked away get my drink they were still talking. Least wait till I leave. If you don't Luke dealing with customers don't work in customer service. As someone who does work as well in restaurant this is unacceptable and won't go back.

Atmosphere: 1

Food: 4

Service: 1

Jerry Harrison

You know what you're getting

Atmosphere: 5

Food: 5

Service: 5

Phil Hansen

the best mcds from new bedford to rhode island always hot fries and good burgers and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Mcgriddles, Cheeseburger, Hamburger, Big Mac, Hamburger Happy Meal

Ken Kingston

Sometimes I do online orders and wait 20 mins to get food..

Atmosphere: 5

Food: 5

Service: 4

Alexis Monize

Ordered through the mobile app tonight, after already going to the other Swansea McDonald’s and them telling me their frozen machine was down and not working. When I got there and up to the window, they told me they didn’t have the flavor frozen drinks I had already paid for, so I asked for a refund. The manager proceeds to come out angrily asking for my physical card, I tell him I ordered through my phone and don’t have the card on me, and he huffed and stormed away. When he came back he gave me a refund through Apple Pay, with extreme attitude, and only refunded one of the two large frozen drinks. Extremely disappointed in the service I experienced tonight and I won’t be coming back here.

Atmosphere: 1

Food: 1

Service: 1

J. P.

Food was quick and good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

tcur

Every now and then you’re bound to completely inedible food from this place and i just went to get 2doubles cheeseburgers plain and i kid you not not just one but both my burgers are wrapped poorly with all these juices and grease coming out the wrapper dripping on me the burger being absolutely saturated all over couldn’t even tell you how it tasted as I didn’t even bother to take a bite of it just a waste of time and money

Food: 1

Service: 3

Jennifer

Not the best experience today generally pretty good

Food: 3

Recommended dishes: Cheeseburger, Hamburger Happy Meal

Anaida KITTY

I JUST WALKED IN TO USE THE BATHROOM ? FOR EMERGENCY! NOT TO EAT ANYTHING AND DRINK BCS UNHEALTHY FOOD ?! NOT RECOMMENDED , OBESITY IN THIS COUNTRY BEEN CRUCIAL AND MUST EAT HEALTHY FOR OUR HEARTH ♄ HEALTH , THANK YOU , I JUST HONEST ! LOVE YOU .

Atmosphere: 1

Food: 1

Service: 1

Donna Mello

Have run into Many Issues w/Timely Food Service. 9/22/24 was No Exception. Stuck in Drive Thru for OVER 2O MINUTES & FOOD WAS COLD !!!!

Food: 4

Service: 1

Melissa Bergeron

The young man who took my order through the drive-through on Sunday 9/1 around 1pm was very unpleasant and rude. Then, when I opened my hamburger, it was a sloppy mess.

Atmosphere: 1

Food: 1

Service: 1

john coite

Nite very slow warren ri

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Big Mac, Hamburger Happy Meal

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