This location is EXTREMELY slow in the service department. Will prioritize drive thru traffic over walk in customers. It's not first come first served. Waited nearly 30 minutes after placing my order in the lobby on multiple occasions. Only has 1 food making line open during rush times and can see the employees moving so slowly they might as well be on break. Raised their prices through the roof and delivered a worse product. Making it easy to spend my money somewhere else.
Atmosphere: 3
Food: 3
Service: 1
Caleb Reardon
Staff mostly goofs off showing little or no concern about customer service.
Atmosphere: 3
Food: 3
Service: 1
Alisa Mason
Getting really frustrated with PAYING for the avocado sauce & NEVER receiving it. Frustrated with ordering a LARGE soda, and constantly being given a smaller size. I visited today, ordered 4 of the avocado sauces, and a large soda. And received none of them. Reading isn't hard. & if it is hard, maybe stop charging for upgrades and sauces if the employees aren't going to READ the orders.
Atmosphere: 2
Food: 2
Service: 2
Itsmagzi
I ordered from Uber eats and these melon heads gave us the wrong order gave us nothing we ordered everything was also freezing cold! definitely going to head office as this has happened once too many times hire some new people on god!!!!
Atmosphere: 1
Food: 1
Service: 1
Paul F
Not a great expeeience. Food tasted different than usual.
Atmosphere: 3
Food: 2
Service: 3
Katieee_Kat
This location messes up my order EVERY SINGLE TIME. The most basic orders and I get something completely different in my bag. Pay attention please
Derek Matos
Probably the worst tasting taco bell I’ve been too lol. They always get the orders right and have ok service though.
Atmosphere: 5
Food: 3
Service: 4
Jacqueline Tremblay
Placed an online order. Absolutly, no none in the drive thur as we pulled up. They told us it was at least a 10 minute wait. 10 minutes for a pre-ordered drive thru? This is ridiculous. If they are only going to allow you to access specials through the app then it needs to treated like any other person going in drive through. We watched people going into the drive thru while we waited like instructed, and then wat he'd these people leave with their food. Meanwhile we were instructed to wait and come back though in ten minute because they had 2 uber eats order in front of us but people ordering on the spot they can provide food for? Calling coperate tomorrow if they dont care enough to call me first after a terrible review. Ten minutes to wait while they serve the drive thru line behind us with no problems.
Brooke Hall
absolutely the worse experience drive through was rude and rushed, very impatient lady. then waited 10 minutes with 1 car in front of us, no words were exchanged upon getting to the window and then continued to wait another 5 minutes for our card and food ridiculous fix ur self or ur employees
Atmosphere: 1
Food: 1
Service: 1
Sarah McLaughlin
Unacceptable experience. I don't know what is happening to Taco Bell in general, but specifically this location. My friends and I spent nearly $40 on food, and were treated like garbage for daring to order food. If your staff is going to treat customers like scum of the earth for existing and for being customers then maybe reconsider being open or reconsider your staff. The woman at the window was the rudest employee at any fast food establishment ive experienced and we only said the name for the order at the window. She responded to the name of the order by screaming "PULL UP!". Everyone in the car looked horrified by her tone .The food was given to us by shoving the bag into my hands, and the 3 drinks were handed to me at once and angrily. Once we pulled away and opened the bag we realized they forgot multiple items, sauces we ordered, and the burritos/quesadillas were near empty. If you can't be equipped with the employees and processes to put out the same food you put out when you're slow then maybe create a cut off on the app or directly at the window. I rather spend $40 somewhere else where the people treat me like a human being and not the gum annoying them at the bottom of their shoe. Time for your employees to get an attitude check, along with a lower check, or maybe let them go so they get no check at all . Disgusting. This location is a joke and wouldn't be worth going to if it was free of charge. Taco Bell should be paying people to go here so the staff can learn how to be Human Beings in the world.
I’ve worked for this company in the past, I quit this year so I know for a fact that it’s one of the easiest jobs in the city at the moment. So I don’t understand how they mess up literally every other order I place. No matter what location, my food is cold, made incorrectly and I don’t even get all my items the first time around it’s ridiculous, there’s no point in making modifications to your items because they won’t do it they’ll give you a plain burrito. Best part is seeing half the crew smoking outside during rushes. It’s a disgusting restaurant with terrible service
Atmosphere: 1
Food: 1
Service: 1
FABRICLEAN Ron
This location is a hit or miss but I must say the people who work here are amazing. They don’t get the credit they deserve. As to the food it is a hit or miss and for some reason they mess it up or forget to complete the order. My daughter loves this place. On the other hand for some reason when I order the Veggie Pizza they either forget it or serve it with meat. On top of it they always forget the whole order. You call and tell them that they forgot the tacos and tell you to come back and they will take care of it and never do. My advice is to check your bag before you leave the drive thru.
Employees are extremely rude I’ve gone a few times at different hours and have experienced the same rudeness from the employees each time that I went. Almost like they don’t want to be bothered. I don’t confront, I pay for my food and leave. But everyone there is miserable. Don’t pay or ask for extra anything because the portions will be the same. & taste your beverage before driving off, I never get what I ask for.
Vincent Ciardi
Amazing place, workers are super nice. Me and my friend got free drinks and cheap good food. Deserves a good 5 stars
Atmosphere: 5
Food: 5
Service: 5
Timmy Tendono
Ordered food and every single shell was completely smashed. Completely ridiculous and theres no way it was unintentional or the tacos themselves couldnt have even been constructed.
This location is EXTREMELY slow in the service department. Will prioritize drive thru traffic over walk in customers. It's not first come first served. Waited nearly 30 minutes after placing my order in the lobby on multiple occasions. Only has 1 food making line open during rush times and can see the employees moving so slowly they might as well be on break. Raised their prices through the roof and delivered a worse product. Making it easy to spend my money somewhere else.
Atmosphere: 3
Food: 3
Service: 1
Staff mostly goofs off showing little or no concern about customer service.
Atmosphere: 3
Food: 3
Service: 1
Getting really frustrated with PAYING for the avocado sauce & NEVER receiving it. Frustrated with ordering a LARGE soda, and constantly being given a smaller size.
I visited today, ordered 4 of the avocado sauces, and a large soda. And received none of them. Reading isn't hard. & if it is hard, maybe stop charging for upgrades and sauces if the employees aren't going to READ the orders.
Atmosphere: 2
Food: 2
Service: 2
I ordered from Uber eats and these melon heads gave us the wrong order gave us nothing we ordered everything was also freezing cold! definitely going to head office as this has happened once too many times hire some new people on god!!!!
Atmosphere: 1
Food: 1
Service: 1
Not a great expeeience. Food tasted different than usual.
Atmosphere: 3
Food: 2
Service: 3
This location messes up my order EVERY SINGLE TIME. The most basic orders and I get something completely different in my bag. Pay attention please
Probably the worst tasting taco bell I’ve been too lol. They always get the orders right and have ok service though.
Atmosphere: 5
Food: 3
Service: 4
Placed an online order. Absolutly, no none in the drive thur as we pulled up. They told us it was at least a 10 minute wait. 10 minutes for a pre-ordered drive thru? This is ridiculous. If they are only going to allow you to access specials through the app then it needs to treated like any other person going in drive through. We watched people going into the drive thru while we waited like instructed, and then wat he'd these people leave with their food. Meanwhile we were instructed to wait and come back though in ten minute because they had 2 uber eats order in front of us but people ordering on the spot they can provide food for? Calling coperate tomorrow if they dont care enough to call me first after a terrible review. Ten minutes to wait while they serve the drive thru line behind us with no problems.
absolutely the worse experience drive through was rude and rushed, very impatient lady. then waited 10 minutes with 1 car in front of us, no words were exchanged upon getting to the window and then continued to wait another 5 minutes for our card and food ridiculous fix ur self or ur employees
Atmosphere: 1
Food: 1
Service: 1
Unacceptable experience. I don't know what is happening to Taco Bell in general, but specifically this location. My friends and I spent nearly $40 on food, and were treated like garbage for daring to order food. If your staff is going to treat customers like scum of the earth for existing and for being customers then maybe reconsider being open or reconsider your staff. The woman at the window was the rudest employee at any fast food establishment ive experienced and we only said the name for the order at the window. She responded to the name of the order by screaming "PULL UP!". Everyone in the car looked horrified by her tone .The food was given to us by shoving the bag into my hands, and the 3 drinks were handed to me at once and angrily. Once we pulled away and opened the bag we realized they forgot multiple items, sauces we ordered, and the burritos/quesadillas were near empty. If you can't be equipped with the employees and processes to put out the same food you put out when you're slow then maybe create a cut off on the app or directly at the window. I rather spend $40 somewhere else where the people treat me like a human being and not the gum annoying them at the bottom of their shoe. Time for your employees to get an attitude check, along with a lower check, or maybe let them go so they get no check at all . Disgusting. This location is a joke and wouldn't be worth going to if it was free of charge. Taco Bell should be paying people to go here so the staff can learn how to be Human Beings in the world.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’ve worked for this company in the past, I quit this year so I know for a fact that it’s one of the easiest jobs in the city at the moment. So I don’t understand how they mess up literally every other order I place. No matter what location, my food is cold, made incorrectly and I don’t even get all my items the first time around it’s ridiculous, there’s no point in making modifications to your items because they won’t do it they’ll give you a plain burrito. Best part is seeing half the crew smoking outside during rushes. It’s a disgusting restaurant with terrible service
Atmosphere: 1
Food: 1
Service: 1
This location is a hit or miss but I must say the people who work here are amazing. They don’t get the credit they deserve. As to the food it is a hit or miss and for some reason they mess it up or forget to complete the order. My daughter loves this place. On the other hand for some reason when I order the Veggie Pizza they either forget it or serve it with meat. On top of it they always forget the whole order. You call and tell them that they forgot the tacos and tell you to come back and they will take care of it and never do. My advice is to check your bag before you leave the drive thru.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Steak Quesadilla, Nacho, Quesadilla, Chicken Quesadilla
Employees are extremely rude I’ve gone a few times at different hours and have experienced the same rudeness from the employees each time that I went. Almost like they don’t want to be bothered. I don’t confront, I pay for my food and leave. But everyone there is miserable. Don’t pay or ask for extra anything because the portions will be the same. & taste your beverage before driving off, I never get what I ask for.
Amazing place, workers are super nice. Me and my friend got free drinks and cheap good food. Deserves a good 5 stars
Atmosphere: 5
Food: 5
Service: 5
Ordered food and every single shell was completely smashed. Completely ridiculous and theres no way it was unintentional or the tacos themselves couldnt have even been constructed.
Atmosphere: 1
Food: 1
Service: 1
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