Stacey's done an amazing job, turning this location into a much desired restaurant 😀 Great job to all.....
Atmosphere: 5
Food: 5
Service: 5
Chris McDonald
I cannot tell you how many times I almost left the restaurant. The guy's head was in the clouds; I’m not saying he was high, but that he just wasn’t present. The simplest thing he just couldn’t comprehend and the fact that they trusted him to work the register is beyond me. As I was speaking and he was taking my order, he frequently walked away halfway through and then just stared at the computer screen as if the order wasn’t there, saying, “What was that?”
Atmosphere: 3
Food: 4
Service: 1
Melissa Watson
Good food but was out of fountain drinks
Da Gree
It was the first time I tried the breakfast menu. I got the bacon egg and cheese sandwich with coffee and wedges. I thought the coffee and wedges were unexpectedly tasty and the sandwich was good I think the style of egg was the only problem for me other than that good meal and service for as usual a good price from
Atmosphere: 4
Food: 3
Service: 4
Kris Barber
Fair food not hot just warm
Shae Millett
I ordered a bacon double stack, no cheese and got this.
Brady Calvano
Ahh, the buffalo Saucy Nugs. Absolutely to die for. A delectable feast for the senses.
Mike Milliken
Price to high.
Atmosphere: 4
Food: 4
Service: 4
mike whitney
I am not posting my review on the food but the service itself. The lunchtime staff does a great job and is very friendly.
the food was pretty mid tbh and i was eating my fries when all of a sudden i found a white acrylic nail! how ironic!! i was so disgusted that i spat out what was in mouth and called them immediately. 9 times!! well, guess what?! NO ANSWER! i was SO frustrated and honestly, just fully disappointed. 🤮🤮 xoxo 💋
I am writing to formally express my dissatisfaction with the service I received during two recent visits.
These experiences left my family and me extremely disappointed and concerned about how customer issues are handled at your establishment.
1.First Incident:
A few weeks ago, my family and I visited this location to pick up dinner. Unfortunately, the order we received was completely incorrect, and we ended up without dinner that night. My wife, two young children (ages 4 and 8), and I were left hungry after eagerly anticipating Wendy’s.
2.Second Incident (1/20/25):
Last night, around 11 PM during heavy snowfall, I returned to the same location for dinner. Despite checking my order at the drive-thru before leaving, I discovered it was incorrect again. When I returned the incorrect items to the cashier, I was informed that I had to go through the line again, which was both inconvenient and unreasonable.
After waiting, I received cold nuggets for my son, despite being told they were freshly prepared. Additionally, the store leader, Evelyn, opened the window and yelled at me, threatening to call the police without even investigating the issue. This aggressive behavior and lack of basic customer service skills were shocking and unacceptable.
Key Issues: • Incorrect orders during two separate visits. • Lack of accountability or apology from staff. • Rude and unprofessional behavior from the store leader, Evelyn, who escalated the situation unnecessarily. • Poor handling of the issue, leaving me feeling disrespected and mistreated as a customer.
I believe it is important for Wendy’s to address this matter seriously. Customers should not have to endure such treatment or leave a store feeling frustrated and unheard. I kindly request the following:
1.A formal apology for these incidents.
2.An explanation of how you will address these issues to improve customer service at this location.
Thank you for taking the time to review my concerns. I hope to see improvements at this location in the future, as I would like to remain a loyal customer of Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Gabby Tavares
I called them yesterday and they didn't answer and when I ask for coke there was Frys and bugs in it
Atmosphere: 1
Food: 1
Service: 1
Lisa Wolfer
Love Wendy's cheeseburger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Christopher Mendence
Cashier had an attitude as though we were interrupting his day by wanting to dine there. Disappointing. Food was fresh and accurate
Atmosphere: 2
Food: 5
Service: 1
Paul F
Nice Chicken sandwich.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Spicy Chicken Sandwich, French Fries
Stacey's done an amazing job, turning this location into a much desired restaurant 😀 Great job to all.....
Atmosphere: 5
Food: 5
Service: 5
I cannot tell you how many times I almost left the restaurant. The guy's head was in the clouds; I’m not saying he was high, but that he just wasn’t present. The simplest thing he just couldn’t comprehend and the fact that they trusted him to work the register is beyond me. As I was speaking and he was taking my order, he frequently walked away halfway through and then just stared at the computer screen as if the order wasn’t there, saying, “What was that?”
Atmosphere: 3
Food: 4
Service: 1
Good food but was out of fountain drinks
It was the first time I tried the breakfast menu. I got the bacon egg and cheese sandwich with coffee and wedges. I thought the coffee and wedges were unexpectedly tasty and the sandwich was good I think the style of egg was the only problem for me other than that good meal and service for as usual a good price from
Atmosphere: 4
Food: 3
Service: 4
Fair food not hot just warm
I ordered a bacon double stack, no cheese and got this.
Ahh, the buffalo Saucy Nugs. Absolutely to die for. A delectable feast for the senses.
Price to high.
Atmosphere: 4
Food: 4
Service: 4
I am not posting my review on the food but the service itself. The lunchtime staff does a great job and is very friendly.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
the food was pretty mid tbh and i was eating my fries when all of a sudden i found a white acrylic nail! how ironic!! i was so disgusted that i spat out what was in mouth and called them immediately. 9 times!! well, guess what?! NO ANSWER! i was SO frustrated and honestly, just fully disappointed. 🤮🤮 xoxo 💋
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Dear Wendy’s Customer Service,
I am writing to formally express my dissatisfaction with the service I received during two recent visits.
These experiences left my family and me extremely disappointed and concerned about how customer issues are handled at your establishment.
1.First Incident:
A few weeks ago, my family and I visited this location to pick up dinner. Unfortunately, the order we received was completely incorrect, and we ended up without dinner that night. My wife, two young children (ages 4 and 8), and I were left hungry after eagerly anticipating Wendy’s.
2.Second Incident (1/20/25):
Last night, around 11 PM during heavy snowfall, I returned to the same location for dinner. Despite checking my order at the drive-thru before leaving, I discovered it was incorrect again. When I returned the incorrect items to the cashier, I was informed that I had to go through the line again, which was both inconvenient and unreasonable.
After waiting, I received cold nuggets for my son, despite being told they were freshly prepared. Additionally, the store leader, Evelyn, opened the window and yelled at me, threatening to call the police without even investigating the issue. This aggressive behavior and lack of basic customer service skills were shocking and unacceptable.
Key Issues:
• Incorrect orders during two separate visits.
• Lack of accountability or apology from staff.
• Rude and unprofessional behavior from the store leader, Evelyn, who escalated the situation unnecessarily.
• Poor handling of the issue, leaving me feeling disrespected and mistreated as a customer.
I believe it is important for Wendy’s to address this matter seriously. Customers should not have to endure such treatment or leave a store feeling frustrated and unheard. I kindly request the following:
1.A formal apology for these incidents.
2.An explanation of how you will address these issues to improve customer service at this location.
Thank you for taking the time to review my concerns. I hope to see improvements at this location in the future, as I would like to remain a loyal customer of Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
I called them yesterday and they didn't answer and when I ask for coke there was Frys and bugs in it
Atmosphere: 1
Food: 1
Service: 1
Love Wendy's cheeseburger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Cashier had an attitude as though we were interrupting his day by wanting to dine there. Disappointing. Food was fresh and accurate
Atmosphere: 2
Food: 5
Service: 1
Nice Chicken sandwich.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Spicy Chicken Sandwich, French Fries
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