McDonald's

1928 Main St, Tewksbury
(978) 851-9325

Recent Reviews

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Vincent

the tables arent the cleanest, but they put together a damn good McDouglas!

Atmosphere: 5

Food: 5

Service: 5

Sharon C

I went through drive thru and menu was broken, had to go inside to order on the kiosk. I got Bacon QTR pounder meal with no cheese, pickles or ketchup. Got my food got in my car started driving back to work, took out a fry that was stone cold. I'm aggravated now. I get to work take out my burger, cheese on it and no bacon.

I immediately calledthe store and got the asst. Mgr. She was very apologetic and said I could come in at anytime for a whole new meal for free. I advised I would be in around 5:30 in the evening.

I go inside and explain to the person that came to the counter what happened and that I was told I could come in for a new meal. The person entered the meal and had someone come over to override so I didn't have to pay,

I get the new meal and guess what the burger is still wrong, I was like what the hell. There is no bacon, no mustard and maybe 3 pieces of onion. I am so aggravated at this point. I wait for someone to come to the counter and explain there is no bacon and no mustard, he takes the sandwich with attitude goes to the back and comes back with the burger. There is two pieces of bacon and a dab of mustard l, I did t dare say anything for fear they would spit on my burger or something.

When I got to my night job, I called and asked for the store managers name. I was eventually hung up on purpose. I tried calling back 23 times and no one would answer the phone.

Needless to say I will never go to the 1928 Maon Street MCDonalds EVER again.

Food: 1

Service: 1

pedro silva

I ordered on the McDonald’s app and 45 minutes went by my order wasn’t there yet? I literally left and came back and it still wasn’t there. I just canceled my order because I wasn’t gonna waste my time anymore. I was in the McDonald’s and I had not one, but two managers walked past me And didn’t even ask if I needed any assistance you can’t make that up.

Atmosphere: 1

Food: 1

Service: 1

Shawn Flaherty

Every time we go to this establishment we are asked to park and wait over 15 minutes. The service is brutal

Blorbby Blorbinson

So Blorbby blorbs into the building. Whats up. Nothing new. Then Big Blorbs sees not one but two non-GFCI power outlets. What are we living in the 1200's!!!? That's why your ice cream machines are breaking!! Idiots!

Atmosphere: 1

Food: 1

Service: 1

Dylan Crawford

Terrible. The worst. Truly awful. I would rather eat cat food for the rest of my life than eat here once.

Atmosphere: 1

Food: 1

Service: 1

Lancer

Not for nothing, but if you have people taking orders they should be able speak and understand English, that way maybe they would.get orders correct,

Micki Bits

The morning manager needs either a vacation or some training.. maybe both.
She was rude to both her customers and staff this morning. I cant imagine that is an easy place to work with someone berating them in front of customers.
I ordered a sammich with cheese.. she told me it didn’t come with cheese… i showed her the picture in the app… and on the screen behind her of the sammich with cheese.. she berated me.. the other staff just pretended she wasn’t … clearly because she was being rude and they wanted to be left out of it.. she turned to the cook and chewed him out for not giving me cheese after she just told me it didnt come with cheese… like how do the employees get through a whole shift like that? And then have to come back to it the next day.. just sad. I feel bad for them

Atmosphere: 2

Food: 5

Service: 2

T Febbi

The young man with the long shoulder length curly hair is a cocky teen and is lucky he is a teenager the way he talks to people

Atmosphere: 4

Food: 2

Service: 1

morayma santiago

Be careful ordering at this McDonald’s through DoorDash this specific company just charged my debit account for $36.16 today and I haven’t ordered anything from here. They steal money not sure if it’s their employees but something is definitely up with this place…. Do not use your debit card !!!!

Atmosphere: 1

Food: 2

Service: 1

John Duffy

It's McDonald's what's not to know?

Atmosphere: 5

Food: 3

Service: 5

Abey Meuse

Doesn’t matter what I order, I get parked to wait for food every single time I come here. The order is right at least half the time, so I’ll give them that. But it takes them 15 minutes and a full lot of cars waiting for their orders to make a happy meal and McDouble.

Food: 4

Service: 1

Annmarie McCarthy

5 dollars for a medium fry

Jackson Henrique Santos

Great service and super nice atmosphere

Atmosphere: 5

Food: 5

Service: 5

Kristy Gemmiti

The lady at the drive-thru didn't even know that I ordered when I pulled up to pay. When I questioned the pricing she told me to pull forward to the front window and the young lady there give me a hard time. She also couldn't give me a receipt. I'm sitting here in the parking lot with the wrong food. Because they confused my order with another . So I paid more for someone else's food. The food was good but it's snowing and raining right now so I'm not getting out of the car to bring it back. But they're so busy yapping inside with the employees, that's probably why they messed up. Too busy talking. you need to pay attention to your customers. And drop the attitude. I knew you messed up my order.

Atmosphere: 1

Food: 4

Service: 1

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