Dunkin'

28 Main St, Townsend
(978) 775-2786

Recent Reviews

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Zack Traffie

Dear Dunks Employees: do less drugs. Your job is not that hard or miserable. It's genuinely baffling how incapable some of y'all in particular are.

Y'all should honestly have to pay for the food you consistently leave out of orders.

Belinda

Not sure which young girl works the drive thru early morning shift but she is miserable. Maybe don't put her customer facing if she's going to sound like she's forced to work there. Kinda makes the morning a little depressing.

Josh Vest

Ordered 6$ meal deal coffee was suppose to have cold foam, ice was melted in coffee, sandwich bagel was burnt hard as a rock, Hashbrown was cold and soggy, drive threw was so slow

Atmosphere: 1

Food: 1

Service: 1

Jeff Gordon

Like a good neighbor, Dunkin' is there.

Atmosphere: 5

Food: 5

Service: 5

Ella Gauthier

asked for a bagel with butter and got this

Atmosphere: 1

Food: 1

Service: 2

N_Cheney

Went to get a coffee this morning at 7:10 line was around the building placed my order for two coffees waited in line until 7:25 when I finally got to the window they had not even made the coffees took my money saw no less then three employees standing at the counter talking I know how it is suppose to go as I worked at this location in the past I do not know what is going on but I can tell you as I work in the public service industry and would never accept this as ok I am sorry but this is very unacceptable and I know finding help right now is hard but come on if you have people working and just standing around talking and with the personality of a wet noodle at the window no one is going to want to go there sorry about the rant but can not ever make it to work on time if I stop at this location….

Atmosphere: 1

Service: 1

E Latoria

The people who work here are rude. Can’t be bothered to acknowledge the customers who come in, even those who are waiting at the counter to order.
It’s usually ok for a mobile order, but if you need to order there, expect rude service and to be treated like you’re an inconvenience. Embarrassing. Better to go down the road to Elm St.

Atmosphere: 1

Food: 2

Service: 1

Bree “Bree C.” C.

There's almost always a long line for the drive thru and at the counter. This is the only Dunking Donuts where almost all men work there.

Atmosphere: 3

Service: 4

Arianna

Yummy?

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Donuts

William Yuva

Didn’t listen to my order just gave me both things I ordered plain. All people behind the counter were eating food and not doing their job correctly

Service: 1

Spencer Yuva

Didn’t listen to my order just gave me both things I ordered plain. All people behind the counter were eating food and not doing their job

Service: 1

Stephen Roberts

Don't go here. There is a better dunks down the road on Elm St. This place never gets your coffee right and the works are to busy goofing off to help or even care.

Atmosphere: 1

Food: 1

Service: 1

Shelby Quiantin

It's convenient, Dunkin is everywhere. Not much else to say. Coffee is bland and there's not much for dark roast options, food is mediocre at best, and the donuts are not made in house, always arriving less than fresh from a warehouse. I recommend finding a mom and pop alternative.

Atmosphere: 1

Food: 1

Service: 5

Alexis Record

Crosiant I ordered was burnt and was told they all look like that. Coffee was made wrong. Staff was very rude when asked to have it remade.

Atmosphere: 2

Food: 2

Service: 2

Kelsey Buckley

Ordered on app, order confirmed arrived and store was CLOSED. understaffed and slow service. Most poorly managed dunks around.

Atmosphere: 1

Food: 1

Service: 1

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