I normally don’t leave reviews, but I had such a bizarre and inappropriate experience at this Dunkin’ that I have to say something. This location doesn’t have a speaker for drive-thru orders, so you have to place your order face-to-face at the window. When I pulled up, the employee didn’t greet me — I said hello first and then waited about 30 seconds to place my order while she explained she was “taking her shoes off to be more comfortable.”
After I ordered, she commented on my pimple patches, saying I should “invest in skin-colored ones or put makeup over them.” I told her I wasn’t planning on leaving the house today except to get my coffee. I was stunned — who says such an unnecessary and personal remark like that to a customer?
To top it all off, she herself was wearing a BREATHE RIGHT STRIP on her nose — which made the unsolicited skincare advice even more ironic. I left annoyed and honestly just pissed off. I wasn’t asking for commentary on my appearance. I just wanted a coffee.
This interaction was wildly unprofessional and absolutely not how you treat a paying customer.
Atmosphere: 1
Service: 1
Devon Lacava
The two ladies that helped me are fantastic!
Atmosphere: 5
Food: 5
Service: 5
Donna Heinstrom
Dont know what's wrong in the last few months. Ice coffee doesn't taste like its coffee at all it's like water with milk and the butter pecan or caramel flavors taste like it has cinnamon in it.
Atmosphere: 3
Food: 1
Service: 3
Eva Schroeder
ordered on the app but Wasn’t given an item i paid for because it was sold out so had to go back the next day, asked for the manager because that is what the people working the day i originally went said to do. manager refused to come talk to me. Told her employee she wasn’t dealing with me. Lady that’s your job. If you don’t wanna do the customer service find a different job.
Atmosphere: 1
Food: 1
Service: 1
Graham Edmondson
Consistently the absolute worst Dunkin in town. Unbelievably slow, coffee is often burned, and they can’t figure out that putting a speaker on the order board would speed up the whole process. Worth driving past to get to one that it doesn’t take 10 min to get a coffee
Atmosphere: 3
Food: 3
Service: 1
Kenny Duratti
This location is absolutely terrible! The staff is horrible and seem like they don’t want to be there. The inside is disgusting and poorly taken care of. By far the worst location
Isabella Bruckler
They won't remake my order
Atmosphere: 1
Food: 1
Service: 1
Fire Blade619374
I’ve been in the drive-through for over 45 minutes now when I got to the window, no one knew what food I wanted when it was just a bacon, egg and cheese on a plain bagel. The person had to get another person because the first person didn’t know English. The service sucks. We paid them and they asked for money again not to mention it was $11 for two sandwiches. And then it took 15 minutes for the food to get ready I would never recommend this place ever. It should get torn down.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese
wayne 07jk
It's dunks what more can one say it's coffee and donuts
Leaf Rat
Ordered a Medium Coffee from the drive thru, took it back to my office. Opened the Lid about to drink it and found lipstick on the Lid.
Honest 5 star service. I lost my wallet. An employee found it and the manager immediately messaged me on FB. But I don’t use FB so it was 2 months before I saw his message. When I finally picked it up, everything was still in it including $100 cash. The employee who found it was also the one who gave it back. She was beaming. Not many people would care that much these days but she and the manager clearly did. Thank you!
Service: 5
S C
Always gets my order correct which doesn't happen at many DD.I would
I normally don’t leave reviews, but I had such a bizarre and inappropriate experience at this Dunkin’ that I have to say something. This location doesn’t have a speaker for drive-thru orders, so you have to place your order face-to-face at the window. When I pulled up, the employee didn’t greet me — I said hello first and then waited about 30 seconds to place my order while she explained she was “taking her shoes off to be more comfortable.”
After I ordered, she commented on my pimple patches, saying I should “invest in skin-colored ones or put makeup over them.” I told her I wasn’t planning on leaving the house today except to get my coffee. I was stunned — who says such an unnecessary and personal remark like that to a customer?
To top it all off, she herself was wearing a BREATHE RIGHT STRIP on her nose — which made the unsolicited skincare advice even more ironic. I left annoyed and honestly just pissed off. I wasn’t asking for commentary on my appearance. I just wanted a coffee.
This interaction was wildly unprofessional and absolutely not how you treat a paying customer.
Atmosphere: 1
Service: 1
The two ladies that helped me are fantastic!
Atmosphere: 5
Food: 5
Service: 5
Dont know what's wrong in the last few months. Ice coffee doesn't taste like its coffee at all it's like water with milk and the butter pecan or caramel flavors taste like it has cinnamon in it.
Atmosphere: 3
Food: 1
Service: 3
ordered on the app but Wasn’t given an item i paid for because it was sold out so had to go back the next day, asked for the manager because that is what the people working the day i originally went said to do. manager refused to come talk to me. Told her employee she wasn’t dealing with me. Lady that’s your job. If you don’t wanna do the customer service find a different job.
Atmosphere: 1
Food: 1
Service: 1
Consistently the absolute worst Dunkin in town. Unbelievably slow, coffee is often burned, and they can’t figure out that putting a speaker on the order board would speed up the whole process. Worth driving past to get to one that it doesn’t take 10 min to get a coffee
Atmosphere: 3
Food: 3
Service: 1
This location is absolutely terrible! The staff is horrible and seem like they don’t want to be there. The inside is disgusting and poorly taken care of. By far the worst location
They won't remake my order
Atmosphere: 1
Food: 1
Service: 1
I’ve been in the drive-through for over 45 minutes now when I got to the window, no one knew what food I wanted when it was just a bacon, egg and cheese on a plain bagel. The person had to get another person because the first person didn’t know English. The service sucks. We paid them and they asked for money again not to mention it was $11 for two sandwiches. And then it took 15 minutes for the food to get ready I would never recommend this place ever. It should get torn down.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese
It's dunks what more can one say it's coffee and donuts
Ordered a Medium Coffee from the drive thru, took it back to my office. Opened the Lid about to drink it and found lipstick on the Lid.
Restaurantji Recommends
Honest 5 star service. I lost my wallet. An employee found it and the manager immediately messaged me on FB. But I don’t use FB so it was 2 months before I saw his message. When I finally picked it up, everything was still in it including $100 cash. The employee who found it was also the one who gave it back. She was beaming. Not many people would care that much these days but she and the manager clearly did. Thank you!
Service: 5
Always gets my order correct which doesn't happen at many DD.I would
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Iced Macchiato, Iced Latte, Sweet Black Pepper Breakfast Sandwich, Everything Stuffed Bagel Minis
All good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Original Blend Coffee, Donuts
Typical Dunkin
First time and I really liked it.
Atmosphere: 5
Food: 5
Service: 5
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