This is the worst dunks in Massachusetts. Never go here. They served me burnt coffee I went in to explain and was treated absolutely terrible. I stated that the coffee tasted burnt and the response was "I CAN TRY AND REMAKE IT!". She acted like I was bothering her but all 3 employees were standing around. She made a new one, slammed it down and walked away. I said "A simple sorry would have been nice." She turned stomped up to me and said "I didn't make it and if you don't like it do to a different dunks." I asked for her manager who happend to be standing there and her response was "Go to a different dunks and don't come here again". They acted like a gang and as if I was a bother for having the nerve to interrupt them. I have never in my life had customer service as bad as this.
Atmosphere: 1
Food: 1
Service: 1
Jason Roderick
Awful service extremely disrespectful employee disrespected multiple customers while I was there the customer asked for a manager the employee continued to be extremely disrespectful to him manager said absolutely nothing to her there are several other Dunkin' Donuts in the area I highly recommend going to any other one there should be a zero star option
Atmosphere: 1
Food: 3
Service: 1
Richard Sylvia
Once a week they say the oven is broken or drive thru only
George A
Was told that they were closed at 3:10pm?!
Lynda Lucas
Kid-friendliness: The staff was rude. Won't be going back.
Atmosphere: 1
Monica Rosario
I really like Dunkin Donuts and the service is very good. Sincerely Monica Anne Rosario
Dietary restrictions: Keep on track for the calories. Sincerely Monica Anne Rosario.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Mike Corcoran
Second time I've been ignored by workers at the counter. The manager was talking to a friend and even walked her outside while ignoring me standing at the counter.Trash.
Colton Mcintyre
Absolutely disgusting, forgot some of our food, everything was burnt they put a peice of cheese on the sandwich cold and it was burnt, there was one glob of avocado on the toast. Employees were very rude, drinks not properly made
Gerges Adly
Was told that they were closed at 3:10pm?!
Paige Strawn
I’ve never gone to this dunkin and gotten my order the way I asked for it, even going as far as saying I’m “allergic” to eggs and they still put it on my sandwich every single time. The workers are rude and lazy, no attention to detail or customer experience. Get visibly annoyed now that I’ve stopped tipping. I’ve worked in food service a long time and always tip well, but I’m not tipping when my order isn’t even right. I try avoiding this dunkin now but sometimes it’s the only one I pass.
This Dunking donuts absolutely sucks every time I come here and order i constantly get the wrong order I ordered sweet maple bacon on crossint and they give me a regular bacon egg and cheese I also ordered hash browns and they are ROCK HARD !! I am writing this review because it has happen to me more then 3 times and I’m finally saying something about it, honestly dunking do better !!!!
ROBERT Rohrbach
Perfect spot to have coffee and chill out with friends.
Atmosphere: 5
Food: 5
Service: 5
Rob
20 minutes before closing...I get a delayed lazy greeting saying, "Sorry we close in like 10 minutes" .... okay.... nothing. No asking what can I get you.Absolutely lazy!!
This is the worst dunks in Massachusetts. Never go here. They served me burnt coffee I went in to explain and was treated absolutely terrible. I stated that the coffee tasted burnt and the response was "I CAN TRY AND REMAKE IT!". She acted like I was bothering her but all 3 employees were standing around. She made a new one, slammed it down and walked away. I said "A simple sorry would have been nice." She turned stomped up to me and said "I didn't make it and if you don't like it do to a different dunks." I asked for her manager who happend to be standing there and her response was "Go to a different dunks and don't come here again". They acted like a gang and as if I was a bother for having the nerve to interrupt them. I have never in my life had customer service as bad as this.
Atmosphere: 1
Food: 1
Service: 1
Awful service extremely disrespectful employee disrespected multiple customers while I was there the customer asked for a manager the employee continued to be extremely disrespectful to him manager said absolutely nothing to her there are several other Dunkin' Donuts in the area I highly recommend going to any other one there should be a zero star option
Atmosphere: 1
Food: 3
Service: 1
Once a week they say the oven is broken or drive thru only
Was told that they were closed at 3:10pm?!
Kid-friendliness: The staff was rude. Won't be going back.
Atmosphere: 1
I really like Dunkin Donuts and the service is very good. Sincerely Monica Anne Rosario
Dietary restrictions: Keep on track for the calories. Sincerely Monica Anne Rosario.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Second time I've been ignored by workers at the counter. The manager was talking to a friend and even walked her outside while ignoring me standing at the counter.Trash.
Absolutely disgusting, forgot some of our food, everything was burnt they put a peice of cheese on the sandwich cold and it was burnt, there was one glob of avocado on the toast. Employees were very rude, drinks not properly made
Was told that they were closed at 3:10pm?!
I’ve never gone to this dunkin and gotten my order the way I asked for it, even going as far as saying I’m “allergic” to eggs and they still put it on my sandwich every single time. The workers are rude and lazy, no attention to detail or customer experience. Get visibly annoyed now that I’ve stopped tipping. I’ve worked in food service a long time and always tip well, but I’m not tipping when my order isn’t even right. I try avoiding this dunkin now but sometimes it’s the only one I pass.
Restaurantji Recommends
This Dunking donuts absolutely sucks every time I come here and order i constantly get the wrong order I ordered sweet maple bacon on crossint and they give me a regular bacon egg and cheese I also ordered hash browns and they are ROCK HARD !! I am writing this review because it has happen to me more then 3 times and I’m finally saying something about it, honestly dunking do better !!!!
Perfect spot to have coffee and chill out with friends.
Atmosphere: 5
Food: 5
Service: 5
20 minutes before closing...I get a delayed lazy greeting saying, "Sorry we close in like 10 minutes" .... okay.... nothing. No asking what can I get you.Absolutely lazy!!
Great & fast service.
Great Ice coffee!!
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