These reviews sum up my experience as well at this location. Super rude at the drive thru. Literally told me I don't have common sense because I didn't know that purchasing food and gift cards has to be in two different transactions. Manager came over and was just as unprofessional and rude. This place is garbage and has gathered a rep in Wareham now. Go elsewhere. Next stop ... The DM
Atmosphere: 1
Food: 2
Service: 1
J r
Consistently great coffee. Not burnt or watery and holds its quality the whole time you sip away throughout the day. Good job guys! ?
Ronald Moore
Angela was very courteous and competent. I was in the store several months ago and was treated very badly By a rude person to the point where I started crying (and I’m 67 years old!!!). Angela came to the rescue and took care of my order. I returned a couple of days ago and tipped her to thank her for her kindness. She’s a keeper!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
AlmightyGrain
You need to serve people what they order. Stop hiding the bag, I do not care if you are in Wareham, and think someone will steal the food. Do not hide my food. You have a mobile order table for a reason
Atmosphere: 1
Food: 1
Service: 1
Val Grantham
I’m getting really sick of being told my refresher that I pay full price for will be used with water instead of green tea because it’s after 8:30pm. This is inexcusable and I will not be going here anymore on my break. Today is may 7 2024 at 8:45pm and the girl working was extremely rude about the whole situation. This will be the very last time I come here mark my words.
Atmosphere: 1
Food: 1
Service: 1
Vernon A
I went to place an order at 2:25pm today. The cashier just looked at me and never said a word while she counted the cash in her register. 2 minutes passed by without a word. If you don’t like your job, QUIT. Sales 101- Acknowledge the customer within a reasonable period of time.
Atmosphere: 1
Service: 1
Tammy Souza
I’m getting really sick of being told my refresher that I pay full price for will be used with water instead of green tea because it’s after 8:30pm. This is inexcusable and I will not be going here anymore on my break. Today is may 7 2024 at 8:45pm and the girl working was extremely rude about the whole situation. This will be the very last time I come here mark my words.
Atmosphere: 1
Food: 1
Service: 1
LilyMarlaina (LilyMarlaina)
Everything was really good except that they were heavily understaffed. It took too long to finally place my order. The coffee was very good.
Atmosphere: 5
Food: 5
Service: 3
Jessie Lane
I’ve never been to a more consistently glacial Dunks. Whether I’m behind one car or four cars I’m going to spend at least 15 minutes in the drive-through. Beyond that, often there’s someone manning the drive through whose have lengthy and casual conversations with people she knows in the line. How’s your sister is kind, but this isn’t really the place for a full run down of every medical issue every family member is experiencing or an update on the relationship drama.
Atmosphere: 1
Food: 1
Service: 1
Randy A
Still don't know why in 2023 I cant give 0 or .5 stars, cause this place is horrible. I know 1 customer will not make or break Dunkin Donuts or even 1 stand alone store, but nope done. Will not be back.
1. Absolutely appalling when Im sitting at the drive through window, my face is at the same height as someones rear end and exposed underwear. Why dress codes and belts aren't being enforced at work, much less a food service place is just comical
2. I get those speakers are not the best to communicate through, even in 2023, but when you ring my order in wrong, or make a mistake with the order I have place every day for over a decade, maybe don't huff and puff and get annoyed with me when I ask you to fix it. I feel like when my coffee/food is wrong, I am being punished when i ask it be corrected.
3. The manager was yelling at her staff about the equipment not being properly cleaned and then turns around and serves me from the very same equipment. Like what? You just told me it was not cleaned properly, but you're serving from it anyway?
4. Absolutely love Dunkin lets their employees express themselves with the way they dress causal, and comfortable. Sneakers, Jeans, Hoodies, Hair up, Hair down, Nose rings and Facial Tats (I'm being 100% serious, I know i just complained about dress code too) but there is a line that needs to be established and held. Like belts (bullet #1) and when your acrylic nails are so long you stab me when giving me my items or cannot grip my credit card and drop under my car in the drive through.
This Dunkin has no standards, very rude, and with there being 5 other Dunks within a 5 minute radius of this one, DO NOT GO HERE!
If you're looking for fast service don't stop here. I ordered one coffee and three times later they finally got it right. I spent about 10 minutes waiting for this
Food: 3
Service: 1
Lily McAlister
Everything was really good except that they were heavily understaffed. It took too long to finally place my order. The coffee was very good.
Atmosphere: 5
Food: 5
Service: 3
Randy Allender
Still don't know why in 2023 I cant give 0 or .5 stars, cause this place is horrible. I know 1 customer will not make or break Dunkin Donuts or even 1 stand alone store, but nope done. Will not be back.1. Absolutely appalling when Im sitting at the drive through window, my face is at the same height as someones rear end and exposed underwear. Why dress codes and belts aren't being enforced at work, much less a food service place is just comical2. I get those speakers are not the best to communicate through, even in 2023, but when you ring my order in wrong, or make a mistake with the order I have place every day for over a decade, maybe don't huff and puff and get annoyed with me when I ask you to fix it. I feel like when my coffee/food is wrong, I am being punished when i ask it be corrected.3. The manager was yelling at her staff about the equipment not being properly cleaned and then turns around and serves me from the very same equipment. Like what? You just told me it was not cleaned properly, but you're serving from it anyway?4. Absolutely love Dunkin lets their employees express themselves with the way they dress causal, and comfortable. Sneakers, Jeans, Hoodies, Hair up, Hair down, Nose rings and Facial Tats (I'm being 100% serious, I know i just complained about dress code too) but there is a line that needs to be established and held. Like belts (bullet #1) and when your acrylic nails are so long you stab me when giving me my items or cannot grip my credit card and drop under my car in the drive through.This Dunkin has no standards, very rude, and with there being 5 other Dunks within a 5 minute radius of this one, DO NOT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
PeaceAlways
No sugar, no sugar, no sugar. I wouldn't mind but it's consistent, every single time..
Atmosphere: 5
Food: 1
Service: 5
Dyllen Briggs
They people are nice but half the time I make a mobile order they forget the sugar in my coffee.
These reviews sum up my experience as well at this location. Super rude at the drive thru. Literally told me I don't have common sense because I didn't know that purchasing food and gift cards has to be in two different transactions. Manager came over and was just as unprofessional and rude. This place is garbage and has gathered a rep in Wareham now. Go elsewhere. Next stop ... The DM
Atmosphere: 1
Food: 2
Service: 1
Consistently great coffee. Not burnt or watery and holds its quality the whole time you sip away throughout the day. Good job guys! ?
Angela was very courteous and competent. I was in the store several months ago and was treated very badly
By a rude person to the point where I started crying (and I’m 67 years old!!!).
Angela came to the rescue and took care of my order. I returned a couple of days ago and tipped her to thank her for her kindness. She’s a keeper!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
You need to serve people what they order. Stop hiding the bag, I do not care if you are in Wareham, and think someone will steal the food. Do not hide my food. You have a mobile order table for a reason
Atmosphere: 1
Food: 1
Service: 1
I’m getting really sick of being told my refresher that I pay full price for will be used with water instead of green tea because it’s after 8:30pm. This is inexcusable and I will not be going here anymore on my break. Today is may 7 2024 at 8:45pm and the girl working was extremely rude about the whole situation. This will be the very last time I come here mark my words.
Atmosphere: 1
Food: 1
Service: 1
I went to place an order at 2:25pm today. The cashier just looked at me and never said a word while she counted the cash in her register. 2 minutes passed by without a word. If you don’t like your job, QUIT. Sales 101- Acknowledge the customer within a reasonable period of time.
Atmosphere: 1
Service: 1
I’m getting really sick of being told my refresher that I pay full price for will be used with water instead of green tea because it’s after 8:30pm. This is inexcusable and I will not be going here anymore on my break. Today is may 7 2024 at 8:45pm and the girl working was extremely rude about the whole situation. This will be the very last time I come here mark my words.
Atmosphere: 1
Food: 1
Service: 1
Everything was really good except that they were heavily understaffed. It took too long to finally place my order. The coffee was very good.
Atmosphere: 5
Food: 5
Service: 3
I’ve never been to a more consistently glacial Dunks. Whether I’m behind one car or four cars I’m going to spend at least 15 minutes in the drive-through. Beyond that, often there’s someone manning the drive through whose have lengthy and casual conversations with people she knows in the line. How’s your sister is kind, but this isn’t really the place for a full run down of every medical issue every family member is experiencing or an update on the relationship drama.
Atmosphere: 1
Food: 1
Service: 1
Still don't know why in 2023 I cant give 0 or .5 stars, cause this place is horrible. I know 1 customer will not make or break Dunkin Donuts or even 1 stand alone store, but nope done. Will not be back.
1. Absolutely appalling when Im sitting at the drive through window, my face is at the same height as someones rear end and exposed underwear. Why dress codes and belts aren't being enforced at work, much less a food service place is just comical
2. I get those speakers are not the best to communicate through, even in 2023, but when you ring my order in wrong, or make a mistake with the order I have place every day for over a decade, maybe don't huff and puff and get annoyed with me when I ask you to fix it. I feel like when my coffee/food is wrong, I am being punished when i ask it be corrected.
3. The manager was yelling at her staff about the equipment not being properly cleaned and then turns around and serves me from the very same equipment. Like what? You just told me it was not cleaned properly, but you're serving from it anyway?
4. Absolutely love Dunkin lets their employees express themselves with the way they dress causal, and comfortable. Sneakers, Jeans, Hoodies, Hair up, Hair down, Nose rings and Facial Tats (I'm being 100% serious, I know i just complained about dress code too) but there is a line that needs to be established and held. Like belts (bullet #1) and when your acrylic nails are so long you stab me when giving me my items or cannot grip my credit card and drop under my car in the drive through.
This Dunkin has no standards, very rude, and with there being 5 other Dunks within a 5 minute radius of this one, DO NOT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If you're looking for fast service don't stop here. I ordered one coffee and three times later they finally got it right. I spent about 10 minutes waiting for this
Food: 3
Service: 1
Everything was really good except that they were heavily understaffed. It took too long to finally place my order. The coffee was very good.
Atmosphere: 5
Food: 5
Service: 3
Still don't know why in 2023 I cant give 0 or .5 stars, cause this place is horrible. I know 1 customer will not make or break Dunkin Donuts or even 1 stand alone store, but nope done. Will not be back.1. Absolutely appalling when Im sitting at the drive through window, my face is at the same height as someones rear end and exposed underwear. Why dress codes and belts aren't being enforced at work, much less a food service place is just comical2. I get those speakers are not the best to communicate through, even in 2023, but when you ring my order in wrong, or make a mistake with the order I have place every day for over a decade, maybe don't huff and puff and get annoyed with me when I ask you to fix it. I feel like when my coffee/food is wrong, I am being punished when i ask it be corrected.3. The manager was yelling at her staff about the equipment not being properly cleaned and then turns around and serves me from the very same equipment. Like what? You just told me it was not cleaned properly, but you're serving from it anyway?4. Absolutely love Dunkin lets their employees express themselves with the way they dress causal, and comfortable. Sneakers, Jeans, Hoodies, Hair up, Hair down, Nose rings and Facial Tats (I'm being 100% serious, I know i just complained about dress code too) but there is a line that needs to be established and held. Like belts (bullet #1) and when your acrylic nails are so long you stab me when giving me my items or cannot grip my credit card and drop under my car in the drive through.This Dunkin has no standards, very rude, and with there being 5 other Dunks within a 5 minute radius of this one, DO NOT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
No sugar, no sugar, no sugar. I wouldn't mind but it's consistent, every single time..
Atmosphere: 5
Food: 1
Service: 5
They people are nice but half the time I make a mobile order they forget the sugar in my coffee.
Atmosphere: 3
Food: 3
Service: 5
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