Ordered a large signature latte, was given half a coffee and after driving away took a sip and realized they put no flavor in. It was only a shot of espresso and milk. I'm non confrontational but I will never be back here again. This is the third time my order has been blatantly wrong and it's not worth it. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Giraffe1187
Don’t go here, make your own coffee- it will be quicker and much cheaper.
I don’t typically write reviews but the management here needs to see how bad they suck
This place is so poorly managed. It’s a revolving door, I’ve witnessed management fighting with their floor staff here. There will be four people on and it will still take 10-15 minutes to clear maybe 2 or 3 cars.
Today I was stuck there for 15 minutes waiting for one car to recieve their order and I ultimately just decided to leave and brew my own coffee lol. When I passed the window I saw 4 people on board working. Just shows me they’re not using their time effectively at all, and that really is a management problem not a floor staff problem.
Look it’s nbd but you’re paying $3.50 per coffee for the convenience and whoever running this joint ain’t delivering. There’s no reason to wait 15 minutes to get a coffee unless you’re making it at home lol.
Service: 1
Leeann Marie, Austin, Leone
Oh my goodness! It is so funny. I watched a video on customer wars when the police had to go to a Dunkin donuts because customer was trying to take a bag of like 20 Splenda he called cops she had to give back a splender and was told by the police not to go there anymore. Kind of looked fake until I saw that happen at the 7-Eleven in Wareham. It is an awesome place and the people who work there are amazing and the woman who wanted 15 splinters in her coffee and an extra bag of 15 splenders
Atmosphere: 5
Food: 5
Service: 5
Alex Mota
It's Dunkin and it is awesome
Atmosphere: 5
Food: 5
Service: 5
Watcharee Carnes
I tried to order my refresher with just the juice but the stupid lady said it’s against their policy!!! Like what policy … i don’t want lemonade or tea in it. And they stopped selling with coconut milk. I have coconut milk in the car and wanted to add to the refresher. But she was being stupid … i wanted a large with ice and just the June juice. I don’t understand what’s the big deal is … i would pay extra idc … i like what i like and all she could say was it is against our policy!!! What policy is that!!!??? Smh i just want a drink!!!
Christiana Robbins
Every time. Legitimately EVERY TIME. I come here my food is wrong, my drink tastes disgusting or both. Even when they repeat my order, it’s wrong. Just go to the one on Cranberry Highway or the one on Main Street. Save yourself the headache.
Food: 1
Kelsey Healy
I have been going to this location my entire life and never have I had an experience bring me to tears. I went this morning to get some food and a few pieces of bacon for my dog, who was living out his last day on this earth. I asked at the window if I could simply have a snackin bacon but with regular bacon. After explaining what it was for the manager was so rude and said no. I was already upset and that made my already sad day even worse. The kid at the window was so sweet and felt awful. To the manager there, I hope you’re not always as bitter as you were this morning.
Atmosphere: 1
Food: 1
Service: 1
Emily A.
Inconsistent service. Mediocre food. Good iced coffee most* of the time.
Atmosphere: 1
Food: 1
Service: 2
Charleen Jackson
Spot on! Everything is always great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Coffee Roll, Bagels, Turkey Sausage Egg and Cheese, Dunkin' Refreshers, Donuts
Order was wrong and a very rude employee when I tried to ask for the correct order. I ordered an iced coffee and had the order repeated back to me. When I got to the window, they were trying to hand me a hot coffee. I politely stated that I ordered an iced coffee. An employee came over to the window and said to her fellow employee “I asked her TWICE if it was hot” and stormed off, visibly annoyed at me. The man at the window was very nice and apologized for that. Then I was handed a donut when I did not order one. I let them know and handed it back to them, then they handed me a large iced coffee and I asked if it was the correct one I ordered since I ordered a medium. They said yes just a different size and I left. I can’t have milk or cream in my coffee or I get sick, I order oatmilk and this coffee was cream only. I sadly had to throw it away and find another Dunkin. The man at the window was very friendly, just a unfortunate experience.
Atmosphere: 1
Food: 1
Service: 1
joe c
Not many people put in much effort at this location. In-store is absolutely horrible, and the drive-through is not much better. Always waiting, always get someone who clearly doesn't want to be at their job.
Food: 2
Service: 1
Lisa Taylor
Fast and easy. The tastes stay the same, are all in synch over the decades over eaten D&D
Stephen Collins
Ordered loaded hash browns, and bacon egg and cheese wake up wrap with extra bacon, got this with zero extra bacon. Yum!
Lacey is great. Unfortunately, a few girls in the morning are pretty rude and vulgar. Other than that I love dunks!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Dozen Donuts, Maple Sugar Bacon Breakfast Sandwich, Cheddar Bagel Twist, Banana Chocolate Chip Bread
Ordered a large signature latte, was given half a coffee and after driving away took a sip and realized they put no flavor in. It was only a shot of espresso and milk. I'm non confrontational but I will never be back here again. This is the third time my order has been blatantly wrong and it's not worth it. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Don’t go here, make your own coffee- it will be quicker and much cheaper.
I don’t typically write reviews but the management here needs to see how bad they suck
This place is so poorly managed. It’s a revolving door, I’ve witnessed management fighting with their floor staff here. There will be four people on and it will still take 10-15 minutes to clear maybe 2 or 3 cars.
Today I was stuck there for 15 minutes waiting for one car to recieve their order and I ultimately just decided to leave and brew my own coffee lol. When I passed the window I saw 4 people on board working. Just shows me they’re not using their time effectively at all, and that really is a management problem not a floor staff problem.
Look it’s nbd but you’re paying $3.50 per coffee for the convenience and whoever running this joint ain’t delivering. There’s no reason to wait 15 minutes to get a coffee unless you’re making it at home lol.
Service: 1
Oh my goodness! It is so funny. I watched a video on customer wars when the police had to go to a Dunkin donuts because customer was trying to take a bag of like 20 Splenda he called cops she had to give back a splender and was told by the police not to go there anymore. Kind of looked fake until I saw that happen at the 7-Eleven in Wareham. It is an awesome place and the people who work there are amazing and the woman who wanted 15 splinters in her coffee and an extra bag of 15 splenders
Atmosphere: 5
Food: 5
Service: 5
It's Dunkin and it is awesome
Atmosphere: 5
Food: 5
Service: 5
I tried to order my refresher with just the juice but the stupid lady said it’s against their policy!!! Like what policy … i don’t want lemonade or tea in it. And they stopped selling with coconut milk. I have coconut milk in the car and wanted to add to the refresher. But she was being stupid … i wanted a large with ice and just the June juice. I don’t understand what’s the big deal is … i would pay extra idc … i like what i like and all she could say was it is against our policy!!! What policy is that!!!??? Smh i just want a drink!!!
Every time. Legitimately EVERY TIME. I come here my food is wrong, my drink tastes disgusting or both. Even when they repeat my order, it’s wrong. Just go to the one on Cranberry Highway or the one on Main Street. Save yourself the headache.
Food: 1
I have been going to this location my entire life and never have I had an experience bring me to tears. I went this morning to get some food and a few pieces of bacon for my dog, who was living out his last day on this earth. I asked at the window if I could simply have a snackin bacon but with regular bacon. After explaining what it was for the manager was so rude and said no. I was already upset and that made my already sad day even worse. The kid at the window was so sweet and felt awful. To the manager there, I hope you’re not always as bitter as you were this morning.
Atmosphere: 1
Food: 1
Service: 1
Inconsistent service. Mediocre food. Good iced coffee most* of the time.
Atmosphere: 1
Food: 1
Service: 2
Spot on! Everything is always great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Coffee Roll, Bagels, Turkey Sausage Egg and Cheese, Dunkin' Refreshers, Donuts
Restaurantji Recommends
Amazing
Order was wrong and a very rude employee when I tried to ask for the correct order. I ordered an iced coffee and had the order repeated back to me. When I got to the window, they were trying to hand me a hot coffee. I politely stated that I ordered an iced coffee. An employee came over to the window and said to her fellow employee “I asked her TWICE if it was hot” and stormed off, visibly annoyed at me. The man at the window was very nice and apologized for that. Then I was handed a donut when I did not order one. I let them know and handed it back to them, then they handed me a large iced coffee and I asked if it was the correct one I ordered since I ordered a medium. They said yes just a different size and I left. I can’t have milk or cream in my coffee or I get sick, I order oatmilk and this coffee was cream only. I sadly had to throw it away and find another Dunkin. The man at the window was very friendly, just a unfortunate experience.
Atmosphere: 1
Food: 1
Service: 1
Not many people put in much effort at this location. In-store is absolutely horrible, and the drive-through is not much better. Always waiting, always get someone who clearly doesn't want to be at their job.
Food: 2
Service: 1
Fast and easy. The tastes stay the same, are all in synch over the decades over eaten D&D
Ordered loaded hash browns, and bacon egg and cheese wake up wrap with extra bacon, got this with zero extra bacon. Yum!
Atmosphere: 3
Food: 1
Service: 3
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