Bad attitude, very aggressive and always rude and this is not the service we expected from Starbucks never coming here again!
Atmosphere: 1
Food: 1
Service: 1
Scott Harrison
Great place Tom and the gang all know your name
Atmosphere: 5
Food: 5
Service: 5
John Nicol
Staff are pleasant. It can be a bit tricky to park at this location. It’s a very noisy environment (especially when staff are grinding coffee beans!) so don’t count on being able to have a comfortable conversation with anyone there.
Atmosphere: 2
Food: 3
Service: 4
Ava Adelson
one barista during the workweek always compliments my jacket!
Atmosphere: 5
Food: 4
Service: 5
Victoria Puzankova
Ah, Starbucks — where the coffee’s lukewarm but the teenage feet are piping hot on every table. Apparently, the new seating policy is “make yourself at home,” because nothing says ambiance like a 16-year-old’s sneakers next to my latte. I didn’t realize I paid $7 for a cappuccino and a front-row seat to the world’s least hygienic lounge. Bravo, Starbucks.
Atmosphere: 1
Silas Mateus (SilasMateus.couple)
Lean facilities, but sadly very unfriendly staff. To focused cleaning, and only one person doing food and drinks and no greetings from anyone, definitely a more negative experience comparing with other locations
Atmosphere: 1
Food: 5
Service: 1
Kristen Leslie
The staff was very kind but the new Starbucks policies are terrible. You can no longer get free water. We’ve all seen the fake community third space venere cracking for years and it just can’t be more clear that Starbucks doesn’t care about being part of the community.
Atmosphere: 1
Food: 1
Service: 5
Nitesh Dubal
Google says open. Was closed at 5:55pm on a Friday.
Ana Maria Gulden
Its only oky. Bathroom are so dirty.
Atmosphere: 2
Food: 4
Service: 4
Kayla Alley
I usually have a good experience here and on Tuesday I got an excellent iced matcha lavender tea with the appropriate portion of lavender as shown on the picture was satisfying. Today on Thursday I asked for less ice which they did but they only put a pinch of the lavender cream and needed to add sugar. Not the best but acceptable.
Often after church, my friends and I visit that Starbucks, but after yesterday, I don’t think I’ll go back anymore. We were hanging out when, out of nowhere, a Starbucks staff member told us to leave immediately. I thought I misheard and said we’d be quieter. She explained that there’s a new policy: no warnings, just kicking people out if they're deemed too loud. I just find it very disrespectful what happened especially because after doing some research we found that there was no such policy. It also felt very targeted because there were other groups being as loud as us which wasn't even too loud and we were the only ones kicked out.
Atmosphere: 1
Food: 4
Service: 1
Mark
I’ve been coming here for over 10+ years with no issues. My family and I were sitting down eating a pastry and drinking coffee when the manager Aubrey approached us and told us we need to leave or else he would call the police. We were not loud, loitering or doing anything bad. I’m honestly quite confused. I’m not one to claim it was racism but considering we were the only ones in the store who looked different than everyone else it’s hard to not think that.
Atmosphere: 1
Food: 1
Service: 1
Patrick Beshay
My family and I got kicked out for no reason.
M B
I had an absolutely awful experience at this Starbucks today. My friends and I, all Egyptian American, were simply sitting and chatting, not disturbing anyone, when the shift manager, Aubrey, approached us without warning in a very rude manner, told us that we needed to leave or the police would be called. This was completely out of the blue, as we were just enjoying our time together after church. This all started after a Caucasian male customer complained about us for no apparent reason, and we were singled out because of it.
As if that wasn’t enough, another Egyptian American family with an infant child was also told to leave as well, despite the fact that they weren’t causing any disruption either. The entire experience felt discriminatory and completely uncalled for.
Mariame Emad
My family including an elderly and a baby was kicked out starbucks wayland branch. The staff name is Aubery. She asked us to leave after putting the order for being loud!!! Rude and disrespectful
Bad attitude, very aggressive and always rude and this is not the service we expected from Starbucks never coming here again!
Atmosphere: 1
Food: 1
Service: 1
Great place Tom and the gang all know your name
Atmosphere: 5
Food: 5
Service: 5
Staff are pleasant. It can be a bit tricky to park at this location. It’s a very noisy environment (especially when staff are grinding coffee beans!) so don’t count on being able to have a comfortable conversation with anyone there.
Atmosphere: 2
Food: 3
Service: 4
one barista during the workweek always compliments my jacket!
Atmosphere: 5
Food: 4
Service: 5
Ah, Starbucks — where the coffee’s lukewarm but the teenage feet are piping hot on every table. Apparently, the new seating policy is “make yourself at home,” because nothing says ambiance like a 16-year-old’s sneakers next to my latte. I didn’t realize I paid $7 for a cappuccino and a front-row seat to the world’s least hygienic lounge. Bravo, Starbucks.
Atmosphere: 1
Lean facilities, but sadly very unfriendly staff. To focused cleaning, and only one person doing food and drinks and no greetings from anyone, definitely a more negative experience comparing with other locations
Atmosphere: 1
Food: 5
Service: 1
The staff was very kind but the new Starbucks policies are terrible. You can no longer get free water. We’ve all seen the fake community third space venere cracking for years and it just can’t be more clear that Starbucks doesn’t care about being part of the community.
Atmosphere: 1
Food: 1
Service: 5
Google says open. Was closed at 5:55pm on a Friday.
Its only oky. Bathroom are so dirty.
Atmosphere: 2
Food: 4
Service: 4
I usually have a good experience here and on Tuesday I got an excellent iced matcha lavender tea with the appropriate portion of lavender as shown on the picture was satisfying. Today on Thursday I asked for less ice which they did but they only put a pinch of the lavender cream and needed to add sugar. Not the best but acceptable.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Often after church, my friends and I visit that Starbucks, but after yesterday, I don’t think I’ll go back anymore. We were hanging out when, out of nowhere, a Starbucks staff member told us to leave immediately. I thought I misheard and said we’d be quieter. She explained that there’s a new policy: no warnings, just kicking people out if they're deemed too loud. I just find it very disrespectful what happened especially because after doing some research we found that there was no such policy. It also felt very targeted because there were other groups being as loud as us which wasn't even too loud and we were the only ones kicked out.
Atmosphere: 1
Food: 4
Service: 1
I’ve been coming here for over 10+ years with no issues. My family and I were sitting down eating a pastry and drinking coffee when the manager Aubrey approached us and told us we need to leave or else he would call the police. We were not loud, loitering or doing anything bad. I’m honestly quite confused. I’m not one to claim it was racism but considering we were the only ones in the store who looked different than everyone else it’s hard to not think that.
Atmosphere: 1
Food: 1
Service: 1
My family and I got kicked out for no reason.
I had an absolutely awful experience at this Starbucks today. My friends and I, all Egyptian American, were simply sitting and chatting, not disturbing anyone, when the shift manager, Aubrey, approached us without warning in a very rude manner, told us that we needed to leave or the police would be called. This was completely out of the blue, as we were just enjoying our time together after church. This all started after a Caucasian male customer complained about us for no apparent reason, and we were singled out because of it.
As if that wasn’t enough, another Egyptian American family with an infant child was also told to leave as well, despite the fact that they weren’t causing any disruption either. The entire experience felt discriminatory and completely uncalled for.
My family including an elderly and a baby was kicked out starbucks wayland branch. The staff name is Aubery. She asked us to leave after putting the order for being loud!!!
Rude and disrespectful
Service: 1
Loading...